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Amazon.com Services LLC

Principal Supply Chain Program Manager, North America Supply Chain

Amazon.com Services LLC, Bellevue, Washington, us, 98009


Amazon's North America Customer Fulfillment (NACF) Supply Chain Strategy team is seeking an experienced Principal Supply Chain PM to own the creation of ramp to peak including arc changes. In this role, you will design and model supply chain solutions, driving strategic initiatives to build and optimize Amazon's supply chain network.

You will leverage your expertise to influence, innovate, and deliver tactical and strategic solutions that solve complex supply chain challenges in North America. Operating with significant autonomy, you will identify stakeholder needs, develop network strategies, and implement end-to-end supply chain solutions. This includes representing work independently, developing new organizational processes, and driving organizational agility to meet both short and long-term goals for speed, cost, and placement.

Key Responsibilities:Manage complex supply chain problems by partnering with cross-functional teams to identify simple, customer-centric solutionsCultivate relationships with internal and external stakeholders to drive standard work, alignment, and productivity optimizationModel and drive best practices, identify customer experience opportunities, and present findings/resolutions in cross-team meetingsInitiate new ideas, create metrics, problem solve using data, and implement strategic solutions with far-reaching influenceUnderstand constrained environments and proactively mitigate supply chain risks, escalating issues through proper channelsDevelop and negotiate agreements to reduce risk, manage supplier relationships, and drive performance improvementsManage trade-offs, clearly presenting ramifications of actions/goals to leadership for decision-makingTroubleshoot current problems and analyze root causes to establish scaled mechanisms for resolutionFacilitate supply chain analysis to identify improvement opportunities and scale processes across businessesLead operational excellence as a change leader, proposing network-wide solutions to improve supply chain healthInfluence without authority, leveraging relationship-building strengths to deliver on large strategic initiatives

Key job responsibilities:Own the business cadence and governance (daily/weekly/monthly business reviews) for area of responsibilityDeliver action plans for general managers and directors, while being a trusted partner to these network leadersOwn annual planning and other adhoc planning cyclesExecute and drive internal team program/project delivery, execution, and adoption across multiple organizations and teamsMeasure and report effectiveness of supply chain changesCollaborate with project stakeholders in multiple business and technical teams to define and deliver on agreed upon milestonesAnticipate bottlenecks, provide escalation management, and make tradeoffsNavigate competing priorities and optimize for the best solutionDrive effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing prioritiesCommunicate project issues and status in a concise, accurate, and professional mannerBuild and maintain integrated reporting for areas of responsibilityRemain flexible to changing priorities, open to new ideas, and have the team's success firmly in your focusOwn goals/performance reportingAbility to travel 20-25%Experience delivering projects within scope, time, budget and quality

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

This position will remain posted until filled. Applicants should apply via our internal or external career site.

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