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Kalahari Resorts

Senior Convention Services Manager

Kalahari Resorts, Round Rock, Texas, us, 78682


Job Title:

Senior Convention Services ManagerLocation:

KR Acquisitions-TXDescription:Kalahari Resorts & Conventions

delivers a beyond expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America’s largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.We are inviting you to apply for our open

Senior Convention Services Manager

position. In this role, you’ll service assigned groups and special events, preparing both types for successful event execution. You will work closely with event planners by planning the details of their agenda, room set up, and menu design. The key to being successful is to ensure that a “beyond expectations” experience is delivered. Additionally, you’ll optimize revenue goals by suggesting menu enhancements that align with clients’ needs.REQUIRED EXPERIENCE:General knowledge of the practices and procedures of a hotel/resort and convention centerFour years of catering manager/conference services manager experience in a resort or convention center with substantial function space and/or heavy group volumeTwo years’ supervisory experienceExperience managing large (1000+ people), complex multi-day events with many moving partsExperience with negotiating changes in complex programsSkilled multi-taskerCompetency in Microsoft Word and ExcelPREFERRED EXPERIENCE:Sales experience to up-sell food, beverage, and meeting room servicesExperience managing financials and running reportsSenior level catering manager/conference services manager experienceExperience working with groups/clients in a variety of market segments and budget levelsCompany Mission:

We promise to deliver products and services beyond expectations.Recruiting Vision:

We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.A Sampling of Our Benefits:Our team enjoys a comprehensive and attractive benefits planPromotion from withinMental, Financial, Physical, Work/Life, and Career wellness initiativesEducational opportunitiesFull and varied benefit package available for full-time associates401(k) with company matchAppreciation days, parties, and retention programsPaid time off and holiday payDiscounts and resort perksKalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America’s Best Midsize Employers, Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award Winner, and TripAdvisor’s Travelers’ Choice Awards.Kalahari Resorts & Conventions is an equal opportunity employer.Position Type:

Full-time

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