University of California-Berkeley
Online Education Operations Coordinator (4574U), Berkeley Public Health - #73549
University of California-Berkeley, Berkeley, California, United States, 94709
Job ID
: 73549Location
: Main Campus-BerkeleyFull/Part Time
: Full TimeAbout BerkeleyAt the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature.We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community.At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential.Departmental OverviewBerkeley Public Health (BPH) aims to improve population health, especially for the most vulnerable, through interdisciplinary collaborations, preeminent education, and transformational research.BPH Online MPH Program was the first online degree program on the Berkeley campus. It is a self-supporting degree program that receives no campus subsidy.The Online Education Operations Coordinator supports the Student Services and Operations teams by managing a wide range of responsibilities, including meticulous data tracking and management, event planning, and exceptional task management skills.Application Review DateThe First Review Date for this job is: October 23, 2024ResponsibilitiesEnrollment:Ensure program students are properly enrolled, registered, fees paid, and enrollment holds are cleared.Manage waitlist, update roster, and report on enrollment numbers.Inform students on enrollment policies & procedures, and process add/drops.Update Active Student Tracker: Pull report, add enrollment notes, flag students for Program Manager follow-up.Manage Permission Number process for non-Online MPH students.Event Planning:Plan and implement the Online MPH Program Commencement Celebration.Plan and implement On-Campus Summer Visits for first- and second-year students, including logistics for catering, room reservations, parking, event management platform, ordering t-shirts, printing name badges, etc.Coordinate on-campus housing and fellowship travel reimbursements for On-Campus Summer Visits.Confirm residency requirement completion.Operations and Finance Support:Manage course planning process to ensure all program courses are accurately reflected in the course scheduling system.Assist with monthly and annual budget reconciliation processes.Assist with tracking course development and rebuild projects.Handle administrative tasks such as organizing program file directories, processing reimbursement requests, reconciling university credit card transactions, ordering supplies, and purchasing gift cards.Assist with Student Employment hiring tasks, including posting ads and generating offer letters.Manage office storage and supplies inventory.Process honoraria requests for guest lecturer payments.Communications & Web Content Updates:Manage student communications (e.g. newsletter, website).Send Phase I enrollment reminders and Enrollment Form reminders after Phase I.Manage UC Student Health Insurance Program (SHIP) waiver process and reminders.Update and maintain program calendar and student-facing calendars.Archive and organize student advising content.Attend team meetings.Professional Development:Participate in workshops, trainings, and other professional development activities.Other Duties:Perform other duties, as assigned.Required QualificationsStrong communication and interpersonal skills to work effectively with all levels of staff, students, and faculty.Demonstrated high-level, results oriented customer service skills.Strong attention to detail and excellent organizational skills with the ability to multi-task with competing deadlines.Ability to use sound judgment in responding to issues and concerns.Ability to use discretion and maintain confidentiality.Strong analytical and problem-solving skills.Ability to develop methods or procedures to resolve operational problems.Proficiency with MS Word, PowerPoint, Excel, Google Suite of services.Experience with planning and/or executing large scale events.Education/Training:Bachelor's degree in related area and / or equivalent experience / training.Preferred QualificationsKnowledge of and/or ability to learn University-specific computer application programs and pertinent databases.Understanding of and/or ability to learn University rules and regulations.Knowledge of and/or ability to learn University processes and procedures.Experience with content management on web platforms.Experience with budget management.Salary & BenefitsThe budgeted salary or hourly range that the University reasonably expects to pay for this position is $30.00 - $35.25. This is a non-exempt, bi-weekly paid position.This is a full-time, Career position that is eligible for full UC benefits.This is a 20% remote friendly position, eligible for remote work at least one (1) day per week.How to ApplyTo apply, please submit your resume and cover letter.Conviction History BackgroundThis is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities.Other InformationThis position is not eligible for visa sponsorship.Equal Employment OpportunityThe University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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: 73549Location
: Main Campus-BerkeleyFull/Part Time
: Full TimeAbout BerkeleyAt the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature.We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community.At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential.Departmental OverviewBerkeley Public Health (BPH) aims to improve population health, especially for the most vulnerable, through interdisciplinary collaborations, preeminent education, and transformational research.BPH Online MPH Program was the first online degree program on the Berkeley campus. It is a self-supporting degree program that receives no campus subsidy.The Online Education Operations Coordinator supports the Student Services and Operations teams by managing a wide range of responsibilities, including meticulous data tracking and management, event planning, and exceptional task management skills.Application Review DateThe First Review Date for this job is: October 23, 2024ResponsibilitiesEnrollment:Ensure program students are properly enrolled, registered, fees paid, and enrollment holds are cleared.Manage waitlist, update roster, and report on enrollment numbers.Inform students on enrollment policies & procedures, and process add/drops.Update Active Student Tracker: Pull report, add enrollment notes, flag students for Program Manager follow-up.Manage Permission Number process for non-Online MPH students.Event Planning:Plan and implement the Online MPH Program Commencement Celebration.Plan and implement On-Campus Summer Visits for first- and second-year students, including logistics for catering, room reservations, parking, event management platform, ordering t-shirts, printing name badges, etc.Coordinate on-campus housing and fellowship travel reimbursements for On-Campus Summer Visits.Confirm residency requirement completion.Operations and Finance Support:Manage course planning process to ensure all program courses are accurately reflected in the course scheduling system.Assist with monthly and annual budget reconciliation processes.Assist with tracking course development and rebuild projects.Handle administrative tasks such as organizing program file directories, processing reimbursement requests, reconciling university credit card transactions, ordering supplies, and purchasing gift cards.Assist with Student Employment hiring tasks, including posting ads and generating offer letters.Manage office storage and supplies inventory.Process honoraria requests for guest lecturer payments.Communications & Web Content Updates:Manage student communications (e.g. newsletter, website).Send Phase I enrollment reminders and Enrollment Form reminders after Phase I.Manage UC Student Health Insurance Program (SHIP) waiver process and reminders.Update and maintain program calendar and student-facing calendars.Archive and organize student advising content.Attend team meetings.Professional Development:Participate in workshops, trainings, and other professional development activities.Other Duties:Perform other duties, as assigned.Required QualificationsStrong communication and interpersonal skills to work effectively with all levels of staff, students, and faculty.Demonstrated high-level, results oriented customer service skills.Strong attention to detail and excellent organizational skills with the ability to multi-task with competing deadlines.Ability to use sound judgment in responding to issues and concerns.Ability to use discretion and maintain confidentiality.Strong analytical and problem-solving skills.Ability to develop methods or procedures to resolve operational problems.Proficiency with MS Word, PowerPoint, Excel, Google Suite of services.Experience with planning and/or executing large scale events.Education/Training:Bachelor's degree in related area and / or equivalent experience / training.Preferred QualificationsKnowledge of and/or ability to learn University-specific computer application programs and pertinent databases.Understanding of and/or ability to learn University rules and regulations.Knowledge of and/or ability to learn University processes and procedures.Experience with content management on web platforms.Experience with budget management.Salary & BenefitsThe budgeted salary or hourly range that the University reasonably expects to pay for this position is $30.00 - $35.25. This is a non-exempt, bi-weekly paid position.This is a full-time, Career position that is eligible for full UC benefits.This is a 20% remote friendly position, eligible for remote work at least one (1) day per week.How to ApplyTo apply, please submit your resume and cover letter.Conviction History BackgroundThis is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities.Other InformationThis position is not eligible for visa sponsorship.Equal Employment OpportunityThe University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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