Microsoft
Senior Technology Specialist Data & AI
Microsoft, Irving, Texas, United States, 75084
OverviewAre you insatiably curious, deeply passionate about the world of data and artificial intelligence, and ready to take on complex challenges in a dynamic environment? If so, we invite you to join our team as a Senior Technology Specialist (Data & AI) at Microsoft. The mission of the Microsoft Data & AI organization/team is to drive innovation and make a meaningful impact on the world through data-driven and AI-powered solutions. In an era where data and AI play a central role in shaping industries and driving transformation, we are at the forefront of pioneering technologies and strategies. As a Senior Technology Specialist (Data & AI), you will be a key player in leveraging cutting-edge technologies, such as Microsoft Azure AI and Azure Synapse Analytics. You'll work as a senior technical sales leader and trusted customer advisor, collaborating with internal teams, partners, and consultants to map Microsoft solutions to customer challenges and priorities. Your role involves demonstrating and proving the value of our solutions, ultimately contributing to the achievement and surpassing of quarterly and annual revenue targets. Your workweek will be dynamic, with 75% focused on engaging with customers—planning, preparation, and various meetings, including technical presentations, demos, and workshops. The remaining 25% will be dedicated to continuously enhancing your technical expertise, staying abreast of industry trends, and understanding the competitive landscape. At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. As a team, we embrace a growth mindset, foster innovation, and collaborate to realize shared goals. Upholding values of respect, integrity, and accountability, we create a culture of inclusion where everyone can thrive at work and beyond. By applying for this role, you open yourself up to multiple opportunities within Microsoft across the United States, extending beyond the initially posted location. This role offers flexibility, allowing you to work up to 50% from home, with travel percentages varying based on the role's requirements. Join us in shaping the future of data and AI solutions at Microsoft.Responsibilities
Scale Customer Engagements:Anticipates customer needs and issues through data gathering. Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers. Ensures technical wins for core technologies by independently driving technical discussions with customers. Improves customer interactions through feedback and observation. Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set.Leverage Partner Ecosystem:Engages in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge. Supports partner technical capacity by identifying resources to scale and aligning with Microsoft training offerings.Build Strategy:Shares competitive insights from customer sessions with colleagues and escalates competitive situations to influence compete strategies. Provides strategic, technical input based on Microsoft capability at the account level to contribute to strategy development. Tailors Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape.Solution Design and Proof:Demonstrates and oversees demonstrations (e.g., architectural design sessions, proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements. Leverages partner/customer teams as needed to prove product capabilities and integration into customer environment. Presents and applies reference architectures to partners or customers for their technology sets. Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales).Education:Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture. Demonstrates new and updated products to increase internal virtual teams' product understanding. Participates as a member in the Microsoft tech community, attends community calls, sessions, hackathons, etc., and acts as a resource for their technology area.Other:Embody our culture and values.
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Scale Customer Engagements:Anticipates customer needs and issues through data gathering. Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers. Ensures technical wins for core technologies by independently driving technical discussions with customers. Improves customer interactions through feedback and observation. Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set.Leverage Partner Ecosystem:Engages in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge. Supports partner technical capacity by identifying resources to scale and aligning with Microsoft training offerings.Build Strategy:Shares competitive insights from customer sessions with colleagues and escalates competitive situations to influence compete strategies. Provides strategic, technical input based on Microsoft capability at the account level to contribute to strategy development. Tailors Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape.Solution Design and Proof:Demonstrates and oversees demonstrations (e.g., architectural design sessions, proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements. Leverages partner/customer teams as needed to prove product capabilities and integration into customer environment. Presents and applies reference architectures to partners or customers for their technology sets. Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales).Education:Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture. Demonstrates new and updated products to increase internal virtual teams' product understanding. Participates as a member in the Microsoft tech community, attends community calls, sessions, hackathons, etc., and acts as a resource for their technology area.Other:Embody our culture and values.
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