VNS Health
Education Manager, RN (Health Plans)
VNS Health, New York, New York, us, 10261
OverviewAre you passionate about shaping the future of healthcare through education? Join us at VNS Health Plans as an Education Manager (RN) and make a meaningful impact on clinical training and development with a strong Medicare focus. Craft and refine engaging educational programs and training materials that empower our clinical staff. From new hire orientations to ongoing competency development, your creativity will ensure our teams are always at the cutting edge of healthcare excellence. Bring your experience in Utilization Management to develop new and modify existing curriculum and training materials to ensure all clinical training and educational needs for our Health Plans teams are met. This position is hybrid.
Compensation:$98,200.00 - $130,800.00 AnnualWhat We ProvideReferral bonus opportunitiesGenerous paid time off (PTO), starting at 30 days of paid time off and 9 company holidaysHealth insurance plan for you and your loved ones, Medical, Dental, Vision, Life and DisabilityEmployer-matched retirement saving fundsPersonal and financial wellness programsPre-tax flexible spending accounts (FSAs) for healthcare and dependent careGenerous tuition reimbursement for qualifying degreesOpportunities for professional growth and career advancementInternal mobility, generous tuition reimbursement, CEU credits, and advancement opportunitiesInterdisciplinary network of colleagues through the VNS Health Social Services Community of ProfessionalsWhat You Will DoManage and deliver program specific clinical education programs designed to foster high quality care through implementation of evidence-based practice, performance improvement activities, and professional staff development.Collaborate with Education staff across the enterprise in the development of an annual training calendar to ensure a coordinated approach to ongoing programs.Ensure clinical education programs are aligned with CMS Triple Aim framework: improving the patient's experience of care (including quality and satisfaction), improving the health of populations, and reducing the per capita cost of healthcare.Ensure clinical education programs address patient centered needs. Identify and communicate protocols and standards of care for a culturally and demographically diverse patient population; provide education intervention guidelines based on these population health needs.Manage implementation of clinical staff development programs such as orientation, in-services, training and other learning activities. Ensure that development and delivery of programs meet the strategic objectives of specific programs.Ensure all clinical education programs are in accordance with standards of nursing and social work practice, state and federal regulations and VNS Health policies and procedures.Review program specific educational program outcomes and program evaluations to determine areas for improvement and make recommendations for change and/or new programs for clinical education as appropriate. Present improvement strategies to department leadership.Train and/or oversee training of new and current staff in VNS Health/program philosophy, policy, standards, procedures, documentation, models for service delivery and efficient, productive, cost-effective work processes.Monitor and evaluate performance of newly hired staff and staff referred on for remedial or additional training. Counsel, discipline, terminate or extend probation for staff based on performance during introductory, probationary or training period.Design new and modify existing educational curriculum and training materials to ensure staff has current knowledge and competencies to meet program contractual and regulatory compliance.Conduct educational needs assessment in collaboration with operations staff to identify learning needs among staff. Analyze and utilize assessment data to plan for program educational sessions. Develop education programs such as workshops and/or group learning activities; follow up to ensure programs are effectively implemented.Identify performance issues and develop performance improvement plans for tenured employees in collaboration with program management. Evaluate competency and performance in conjunction with program management.Review and evaluate clinical orientation and ongoing educational program outcomes to determine areas for improvement and recommend changes to current orientation program as appropriate. Participate in the development of revised programs and/or materials.Communicate ongoing e-learning opportunities. Evaluate e-learning usage and effectiveness; identify opportunities for distance learning.Analyze course evaluations in order to evaluate effectiveness of training sessions and to implement improvements.Participate in the development of annual clinical education strategic goals and objectives.Utilize resources and practice sound fiscal responsibility; provide input for the development of the department budget. Monitor expenditures and ensure compliance with budgetary constraints.Collaborate with Quality department in the development of and implementation of education related training programs.Ensure program content is presented in a manner that promotes learning and enables trainees to meet competency requirements.Demonstrate services excellence and create and implement education and training programs which are centered on the goals and strategies of VNS Health.Perform other supervisory related duties and projects as assigned.Participate in special projects and perform other duties as assigned.
QualificationsLicenses and Certifications:Licensure: Current license and registration to practice as a Registered Professional NurseCM certification (Certified Care Management) preferredEducation:Bachelor's Degree Nursing or equivalent work experience requiredMaster's Degree Nursing required
Work Experience:Minimum four years' experience in a community based or long term home health setting, including at least two years with a primary focus on education and training required. Medicare experience strongly preferred.Knowledge of health care delivery systems, patient care, care coordination, case management, and clinical processes required.Experience assessing and designing clinical education programs preferred.Experience in a health care setting in a teaching capacity with an understanding of adult education and learning processes preferred.Effective oral and written communication, presentation, analytical, coaching and organizational skills required.Knowledge of computer applications required.
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Compensation:$98,200.00 - $130,800.00 AnnualWhat We ProvideReferral bonus opportunitiesGenerous paid time off (PTO), starting at 30 days of paid time off and 9 company holidaysHealth insurance plan for you and your loved ones, Medical, Dental, Vision, Life and DisabilityEmployer-matched retirement saving fundsPersonal and financial wellness programsPre-tax flexible spending accounts (FSAs) for healthcare and dependent careGenerous tuition reimbursement for qualifying degreesOpportunities for professional growth and career advancementInternal mobility, generous tuition reimbursement, CEU credits, and advancement opportunitiesInterdisciplinary network of colleagues through the VNS Health Social Services Community of ProfessionalsWhat You Will DoManage and deliver program specific clinical education programs designed to foster high quality care through implementation of evidence-based practice, performance improvement activities, and professional staff development.Collaborate with Education staff across the enterprise in the development of an annual training calendar to ensure a coordinated approach to ongoing programs.Ensure clinical education programs are aligned with CMS Triple Aim framework: improving the patient's experience of care (including quality and satisfaction), improving the health of populations, and reducing the per capita cost of healthcare.Ensure clinical education programs address patient centered needs. Identify and communicate protocols and standards of care for a culturally and demographically diverse patient population; provide education intervention guidelines based on these population health needs.Manage implementation of clinical staff development programs such as orientation, in-services, training and other learning activities. Ensure that development and delivery of programs meet the strategic objectives of specific programs.Ensure all clinical education programs are in accordance with standards of nursing and social work practice, state and federal regulations and VNS Health policies and procedures.Review program specific educational program outcomes and program evaluations to determine areas for improvement and make recommendations for change and/or new programs for clinical education as appropriate. Present improvement strategies to department leadership.Train and/or oversee training of new and current staff in VNS Health/program philosophy, policy, standards, procedures, documentation, models for service delivery and efficient, productive, cost-effective work processes.Monitor and evaluate performance of newly hired staff and staff referred on for remedial or additional training. Counsel, discipline, terminate or extend probation for staff based on performance during introductory, probationary or training period.Design new and modify existing educational curriculum and training materials to ensure staff has current knowledge and competencies to meet program contractual and regulatory compliance.Conduct educational needs assessment in collaboration with operations staff to identify learning needs among staff. Analyze and utilize assessment data to plan for program educational sessions. Develop education programs such as workshops and/or group learning activities; follow up to ensure programs are effectively implemented.Identify performance issues and develop performance improvement plans for tenured employees in collaboration with program management. Evaluate competency and performance in conjunction with program management.Review and evaluate clinical orientation and ongoing educational program outcomes to determine areas for improvement and recommend changes to current orientation program as appropriate. Participate in the development of revised programs and/or materials.Communicate ongoing e-learning opportunities. Evaluate e-learning usage and effectiveness; identify opportunities for distance learning.Analyze course evaluations in order to evaluate effectiveness of training sessions and to implement improvements.Participate in the development of annual clinical education strategic goals and objectives.Utilize resources and practice sound fiscal responsibility; provide input for the development of the department budget. Monitor expenditures and ensure compliance with budgetary constraints.Collaborate with Quality department in the development of and implementation of education related training programs.Ensure program content is presented in a manner that promotes learning and enables trainees to meet competency requirements.Demonstrate services excellence and create and implement education and training programs which are centered on the goals and strategies of VNS Health.Perform other supervisory related duties and projects as assigned.Participate in special projects and perform other duties as assigned.
QualificationsLicenses and Certifications:Licensure: Current license and registration to practice as a Registered Professional NurseCM certification (Certified Care Management) preferredEducation:Bachelor's Degree Nursing or equivalent work experience requiredMaster's Degree Nursing required
Work Experience:Minimum four years' experience in a community based or long term home health setting, including at least two years with a primary focus on education and training required. Medicare experience strongly preferred.Knowledge of health care delivery systems, patient care, care coordination, case management, and clinical processes required.Experience assessing and designing clinical education programs preferred.Experience in a health care setting in a teaching capacity with an understanding of adult education and learning processes preferred.Effective oral and written communication, presentation, analytical, coaching and organizational skills required.Knowledge of computer applications required.
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