Compliance Analyst Manager

We are a global law firm with a powerful strategic focus and real momentum. Our industry-focused strategy is seeing us take on pioneering work in places that others have yet to reach. Our shared values define our culture and our workplace. You will find us to be unusually collegial, team-oriented, and ready to innovate. We work seamlessly across practices, offices, and around the world. This elimination of boundaries has allowed us to evolve into a law firm that works as hard for its culture as it does for its clients.The Compliance Analyst Manager is responsible for ensuring efficiency in the daily operations of the compliance analyst team. The successful individual will liaise with attorneys regarding the conflicts process and play a lead role in the implementation of policies and processes for the department, while supervising and directing the activities of the conflicts team.Responsibilities include but are not limited to:Supervise and mentor the compliance analysts and officers to provide service according to conflicts of interest principles, department procedures, and Firm business needs.Develop and implement appropriate quality controls and conflicts workflow to ensure consistency and accuracy among staff according to position responsibilities.Create and implement a structured training program for all direct reports based upon the position's responsibilities and in accordance with ethics rules, conflicts of interest principles, and department standard operating procedures.Exercise judgment in complex situations to implement the firm's risk management priorities.Review work of compliance analysts and officers for accuracy and completeness according to department procedures and standards. Provide clear verbal and written feedback regarding any work quality deficiencies.Work with compliance team leadership to manage the overall client matter intake process in an efficient and productive manner.Develop expert skills in current conflicts database software (Intapp Open) and use these skills to oversee effective training of the compliance team including identifying and sharing best practices.Ensure effective and appropriate use of commercial research tools and databases according to the research assignment. Stay abreast of new commercial research tools and industry trends.Analyze statistical data to develop and implement work efficiencies based on factors such as conflicts requests by area of law, available technology, and personnel resources.Ensure exemplary client service to all internal and external clients; proactively promote client service throughout the department and among teams; respond to peer requests with recognition that request serves a client or firm need.Support resolution of outstanding conflicts request in the queue, as needed.Respond to questions and concerns related to our policies related to share dealing.Liaise and interact with the Compliance Teams at Norton Rose Fulbright Australia, Norton Rose Fulbright Canada, Norton Rose Fulbright LLP, and Norton Rose Fulbright South Africa to ensure consistency in process across regions.Qualifications and job-related skills:Bachelor's degree required; JD preferred.Minimum five years of conflicts experience, or similar analyst experience in a decision-making capacity, required.Minimum of two years supervisory experience.Excellent oral and written business communication skills; prior exposure to international business correspondence is a plus.Strong interpersonal skills required.Strong analytical skills required.Strong understanding of fundamental principles regarding conflict of interest issues and strong issue-spotting skills are essential.Understanding of the ABA Model Rules of Professional Conduct and familiarity with the ethics rules of any jurisdictions in which the firm maintains an office.Advanced knowledge of Intapp Open or other legal conflicts software.Ability to keep confidential any information, observations, or viewpoints regarding firm business matters.Proven stability and calm demeanor with the ability to handle stressful situations with confidence and composure.Strong sense of urgency/prioritization and ability to recognize when to seek guidance.Please note this job description does not cover or contain all activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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