Senior Windows and Cloud Administrator

The Sr Systems Administrator of Cloud and Windows Compute Services will be responsible to design, implement, and maintain the organization’s Cloud and Windows Compute technologies and solutions for Cox Enterprises. The ideal candidate will have a strong administrative background in supporting baremetal and virtual Windows Server instances residing on-premises and in hybrid cloud environments. You’ll have the opportunity to drive transformation initiatives that directly enhance user experience while contributing to the strategic direction and operational excellence of our infrastructure. Your expertise will empower our team to deliver cutting-edge, high-performing, and scalable solutions across diverse environments. This role also provides knowledge, experience, and expertise support to internal team members.Job Responsibilities:Support & Collaboration : Assist in the execution of Cloud and Windows Compute deliverables, collaborating with team members and colleagues.System Management : Install, configure, and maintain critical 24/7 Cloud and Windows systems. Responsibilities include OS and hardware installation, monitoring, patching, backups, and overall system health.Planning & Design : Plan and design for future system improvements and upgrades.Impact Analysis : Evaluate Cloud and Windows updates to assess potential impacts on business services.Advanced Windows Expertise : Deep knowledge of Windows systems, troubleshooting, server operations, and best practices.Enterprise Systems Management : Maintain operations of Baremetal Servers, VMWare, NSX, and Nutanix solutions.Cloud Operations : Administer public cloud workloads in AWS, Azure, and OCI, adhering to corporate standards.Application Support : Provide management and support for operational tools like SCCM/MECM, VMware Operations Manager, and SafeSend.Process & Standards Development : Contribute to the creation of processes and standards to ensure user-friendly, high-performing, and modern solutions.Vendor Collaboration : Work with technology vendors to ensure effective communication, product updates, and enhancements.Request Fulfillment : Review and address requests from business partners to meet or exceed requirements.Relationship Building : Foster strong relationships with peers and colleagues.On-Call Support : Participate in on-call rotation to respond to critical incidents and service outages. Assist with post-incident reports.Core Values : Work collaboratively, demonstrating Cox’s core values of respect and inclusion.Reporting : Provide accurate, timely reporting of system performance, including metrics, timesheets, and project updates.Continuous Development : Focus on ongoing professional development to enhance skills and better support the team.Innovative Technologies : Support the integration of new technologies that drive business transformation.Min Qualification:Bachelor’s degree in a related discipline and 4 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field.Requires strong knowledge of server infrastructure support, Windows Server operating systems support, vulnerability management, and cloud platform support (Public and Private).Demonstrated expertise of server infrastructure support, Windows Server operating systems support, vulnerability management, and cloud platform support (Public and Private).Technical expertise of IT systems: Baremetal servers, Storage, virtualization platforms, application management, networking, Active Directory/LDAP/DNS, information security and authentication, and backup/recovery technologies.Versed in cloud native technologies running in private cloud solutions, Azure, AWS, or OCI, and SaaS services.Experience with scripting and automation including Infrastructure as Code and enabling technologies such as PowerShell, Terraform, and Ansible.Preferred:SCCM Application management experience.PowerShell Scripting proficiency.VMWARE and Nutanix platform management experience.Azure Cloud experience.Terraform Experience.Dell infrastructure and OME experience.

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