ID.me
Principal UX Designer
ID.me, Mountain View, California, us, 94039
Company OverviewID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don't need to create a new password when visiting sites that have the ID.me button. ID.me's digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.
ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company's "No Identity Left Behind" initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person.
Role OverviewAt ID.me, we are shaping the future of digital identity, facilitating efficient, transparent interactions between people and organizations. We are a design-led company that embeds UX at the heart of our product creation process to enable over 130 million individuals to securely control their credentials and data. By joining our team, you will be integral to the crafting of intuitive, secure digital experiences for a diverse user base.
At ID.me, we are seeking an innovative and dynamic Principal UX Designer to help shape the future of digital identity. This is an opportunity to be at the forefront of our product development process, directly partnering with product managers, engineers, data scientists, UX designers & researchers, and executive leaders to set visions and bring them to life. Our Principal UX Designer will possess a holistic mindset that leads our team in navigating and resolving the complex problems we strive to solve.
Responsibilities
Architecting user-centered, multi-faceted user experiences by synthesizing insights, business requirements, and technical limitations.
Steering the strategic and planning stages of a project, championing innovative ideas underpinned by comprehensive research and a well-argued rationale.
Expeditiously and iteratively developing user flows, wireframes, and prototypes, from low to high fidelity, along with detailed visual design specifications for interfaces.
Independently solving problems of significant scope, complexity, and vagueness.
Advocating for user-centric design by proactively validating your designs with user research and testing.
Showcasing design work to UX, product, and engineering teams, as well as stakeholders and executive leadership.
Contributing to the UX design guidelines and development of best practices at ID.me.
Actively mentoring and leading other designers in the team.
Collaborating strategically with cross-functional teams to deliver cutting-edge, customer-focused experiences.
Creating design artifacts such as wireframes, process flows, high-fidelity comps, prototypes, and videos to articulate and implement your concepts.
Actively and responsibly championing for customers, using direct feedback, user research, industry knowledge, and quantitative metrics to enhance and optimize user experiences.
Utilizing your strong user-centered design skills and business acumen to turn abstract ideas into exceptional design solutions at scale.
Nurturing a design-centric culture by sharing best practices, advocating design principles, and influencing product strategy.
Qualifications
A Bachelor's or Master's degree in UX design, interaction design, human-computer interaction, or related field.
A minimum of 10 years of experience in UX design or a related field, preferably in a senior role.
A robust portfolio that includes projects that have been shipped, demonstrating impactful design work and leadership at the principal level.
Work demonstrating a strong foundation in user-centered design processes and design thinking.
Experience in a variety of design tools and methods, such as wireframing, prototyping, user testing, and interaction modeling.
Proven track record of incorporating UX research into design principles and overall customer experience.
Demonstrated experience managing UX design processes and fostering innovation in rapid prototyping.
Extensive experience in collaborative work with engineering and product management teams, and effectively incorporating their input and feedback.
Proficient in applying best practices for user interface design, information architecture, and interaction design.
Substantial experience in managing full life cycle design projects, from strategizing to execution.
A relentless passion for design, innovation, and constant self-improvement.
Up-to-date with the latest UI/UX standards, design trends, best practices, and technologies.
Demonstrable experience in creating UI specifications and wireframes with the ability to move swiftly from concept to execution.
Preferred Qualifications
Experience working in a startup environment
Demonstrated ability to strategically analyze and translate data into effective design recommendations.
Hands-on experience with designing and prototyping in tools like Figma.
Deep-seated dedication to creating high-quality products.
The ability to adapt and thrive amid changing priorities and demands.
Excellent oral and written communication skills, with a proven ability to work effectively within a team and independently.
At ID.me, we believe that an in-office culture fosters professional growth and development, mentorship, collaboration, and accelerated innovation. This position will be in-office based in Mountainview, CA.
#J-18808-Ljbffr
ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. In addition to helping people control their credentials and data, the company's "No Identity Left Behind" initiative strives to expand digital access and inclusion for all people. The company offers multiple pathways to identity verification – online self-serve, live video chat agents, and in person.
Role OverviewAt ID.me, we are shaping the future of digital identity, facilitating efficient, transparent interactions between people and organizations. We are a design-led company that embeds UX at the heart of our product creation process to enable over 130 million individuals to securely control their credentials and data. By joining our team, you will be integral to the crafting of intuitive, secure digital experiences for a diverse user base.
At ID.me, we are seeking an innovative and dynamic Principal UX Designer to help shape the future of digital identity. This is an opportunity to be at the forefront of our product development process, directly partnering with product managers, engineers, data scientists, UX designers & researchers, and executive leaders to set visions and bring them to life. Our Principal UX Designer will possess a holistic mindset that leads our team in navigating and resolving the complex problems we strive to solve.
Responsibilities
Architecting user-centered, multi-faceted user experiences by synthesizing insights, business requirements, and technical limitations.
Steering the strategic and planning stages of a project, championing innovative ideas underpinned by comprehensive research and a well-argued rationale.
Expeditiously and iteratively developing user flows, wireframes, and prototypes, from low to high fidelity, along with detailed visual design specifications for interfaces.
Independently solving problems of significant scope, complexity, and vagueness.
Advocating for user-centric design by proactively validating your designs with user research and testing.
Showcasing design work to UX, product, and engineering teams, as well as stakeholders and executive leadership.
Contributing to the UX design guidelines and development of best practices at ID.me.
Actively mentoring and leading other designers in the team.
Collaborating strategically with cross-functional teams to deliver cutting-edge, customer-focused experiences.
Creating design artifacts such as wireframes, process flows, high-fidelity comps, prototypes, and videos to articulate and implement your concepts.
Actively and responsibly championing for customers, using direct feedback, user research, industry knowledge, and quantitative metrics to enhance and optimize user experiences.
Utilizing your strong user-centered design skills and business acumen to turn abstract ideas into exceptional design solutions at scale.
Nurturing a design-centric culture by sharing best practices, advocating design principles, and influencing product strategy.
Qualifications
A Bachelor's or Master's degree in UX design, interaction design, human-computer interaction, or related field.
A minimum of 10 years of experience in UX design or a related field, preferably in a senior role.
A robust portfolio that includes projects that have been shipped, demonstrating impactful design work and leadership at the principal level.
Work demonstrating a strong foundation in user-centered design processes and design thinking.
Experience in a variety of design tools and methods, such as wireframing, prototyping, user testing, and interaction modeling.
Proven track record of incorporating UX research into design principles and overall customer experience.
Demonstrated experience managing UX design processes and fostering innovation in rapid prototyping.
Extensive experience in collaborative work with engineering and product management teams, and effectively incorporating their input and feedback.
Proficient in applying best practices for user interface design, information architecture, and interaction design.
Substantial experience in managing full life cycle design projects, from strategizing to execution.
A relentless passion for design, innovation, and constant self-improvement.
Up-to-date with the latest UI/UX standards, design trends, best practices, and technologies.
Demonstrable experience in creating UI specifications and wireframes with the ability to move swiftly from concept to execution.
Preferred Qualifications
Experience working in a startup environment
Demonstrated ability to strategically analyze and translate data into effective design recommendations.
Hands-on experience with designing and prototyping in tools like Figma.
Deep-seated dedication to creating high-quality products.
The ability to adapt and thrive amid changing priorities and demands.
Excellent oral and written communication skills, with a proven ability to work effectively within a team and independently.
At ID.me, we believe that an in-office culture fosters professional growth and development, mentorship, collaboration, and accelerated innovation. This position will be in-office based in Mountainview, CA.
#J-18808-Ljbffr