Compass Group Poland Sp. z o.o.
DIR, REGNL OPERATIONS-Little Rock, AR
Compass Group Poland Sp. z o.o., Jonesboro, Arkansas, us, 72402
Position Title: Regional Director, Little Rock, ARCrothall Healthcare
is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at
www.Crothall.com .Job Summary
Working as a
Regional Director of Operations (RDO)
you will lead, manage, and inspire a team of District Managers and other leaders in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.Key Responsibilities:Leads, manages, and inspires a diverse team of District Managers, Resident District Managers, and/or Director of Biomedical Engineering and their teams, to provide top-notch serviceDrives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build communityOwns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implicationsSupports RVP in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignmentWorks with regional team members to ensure Sales and Retention process is smooth for all accounts (presentations, negotiations, etc.)Collaborates with key partners to support regional initiativesEnsures compliance with QA, policy, and TJTC/JTPA program requirements, along with completing all reporting on timeChampions development in partnership with RVP within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operationOwns the financial results/P&L for assigned territory, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processesEnsures consistent and fair administration of all policies and proceduresRecognizes and anticipates marketplace trends; participates in regional strategic planning meetingsRequired Qualifications:Bachelor’s or master’s degree from an accredited college or university, or eight (8) years progressive experience in Hospital Healthcare Administration field, or equivalent degree preferred. An equivalent combination of education and experience can be substituted.Preferred Qualifications:Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, negotiations, etc.Has a proven track record of growing a business and leading teams, along with strong financial acumenHas ability to think quickly, analytically, strategically, and accuratelyShows expert client relationship, influencing, listening, and communications (written and verbal) skillsChampions the inclusion mindset, and is proactive, positive, professional, flexible, and resilientDemonstrates initiative, ownership, multi-tasking, prioritization, and organization skillsProficient in the use of Microsoft SuiteExtensive travel required in this positionApply to Crothall today!Crothall is a member of Compass Group USAAssociates at Crothall are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.
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is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at
www.Crothall.com .Job Summary
Working as a
Regional Director of Operations (RDO)
you will lead, manage, and inspire a team of District Managers and other leaders in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.Key Responsibilities:Leads, manages, and inspires a diverse team of District Managers, Resident District Managers, and/or Director of Biomedical Engineering and their teams, to provide top-notch serviceDrives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build communityOwns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implicationsSupports RVP in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignmentWorks with regional team members to ensure Sales and Retention process is smooth for all accounts (presentations, negotiations, etc.)Collaborates with key partners to support regional initiativesEnsures compliance with QA, policy, and TJTC/JTPA program requirements, along with completing all reporting on timeChampions development in partnership with RVP within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operationOwns the financial results/P&L for assigned territory, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processesEnsures consistent and fair administration of all policies and proceduresRecognizes and anticipates marketplace trends; participates in regional strategic planning meetingsRequired Qualifications:Bachelor’s or master’s degree from an accredited college or university, or eight (8) years progressive experience in Hospital Healthcare Administration field, or equivalent degree preferred. An equivalent combination of education and experience can be substituted.Preferred Qualifications:Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, negotiations, etc.Has a proven track record of growing a business and leading teams, along with strong financial acumenHas ability to think quickly, analytically, strategically, and accuratelyShows expert client relationship, influencing, listening, and communications (written and verbal) skillsChampions the inclusion mindset, and is proactive, positive, professional, flexible, and resilientDemonstrates initiative, ownership, multi-tasking, prioritization, and organization skillsProficient in the use of Microsoft SuiteExtensive travel required in this positionApply to Crothall today!Crothall is a member of Compass Group USAAssociates at Crothall are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanFlexible Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.
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