Treasury Management Implementation & Support Operations Officer

Treasury Management Implementation & Support Operations OfficerLos Angeles, CA, USAReq #2403Wednesday, September 25, 2024GENERAL SUMMARYThe Treasury Management Implementation & Support Operations Officer is responsible for assisting the TMIS Operations Manager with the overall operational integrity of the Treasury Management Implementation & Support Group, managing and meeting strict regulatory reporting guidelines, providing exceptional internal client service, and is critical to enhancing the overall client experience.ESSENTIAL FUNCTIONSAssist the TMIS Operations Manager in maintaining and monitoring operations, including assisting with multiple annual audits/reviews.Archive and image reports, approvals, enrollment forms, and perform quality control.Performs transactions and approvals for temporary and permanent limit approvals, for ACH & Wires within assigned authority limits, focusing on operational excellence and due diligence.Assist TMIS Operations Manager with the operational integrity for TMIS area when handling internal day to day transactions, weekly/monthly/quarterly certifications, and service-related matters.Assist TMIS team members proactively managing complex client research or servicing needs and provide prompt follow up. Escalate to Operations Manager as needed.Assists with timely completion of all assigned special projects for service updates in multiple platforms.Exhibit proficiency in evaluating and managing decisions/situations to limit risk to the Bank while proactively managing client expectations.Maintain the integrity of client data within all bank files and systems.Assists in maintaining operational excellence in the Treasury Management Implementation and Support office.Participate in and/or leads under the guidance of the TMIS Operations Manager divisional and area projects and initiatives as appropriate.Assists with managing timely completion of time sensitive reporting to regulatory agencies and internal departments (compliance, internal audit, FCIU, enterprise risk management, etc.).QUALIFICATIONSEducation: College degree in business-related discipline preferred but not required.Experience:Minimum of 3-5 years' experience at a mid-size or large lending institution in a similar or parallel role emphasis on Treasury Management operations.Experience with windows-based applications; (Excel, Word, Power Point, Adobe, etc.), and CRM.Experience with FIS Platform preferable but not required.Strong knowledge of commercial and Treasury Management products and services.Basic knowledge of Banking and Branch Operations, and an understanding and Wealth Management.Ability to work independently, effectively, and concurrently manage competing priorities.Skills/Ability:Ability to manage, prioritize, plan, and develop strategic operational plans for the department.Works with an appropriate sense of urgency and immediacy.Strong professional verbal, written, and presentation skills.Strong knowledge and understanding of applicable business organizations.Full knowledge of standard business software.Demonstrated organizational and analytical skills.Strong interpersonal and customer service skills.Strong personal attributes to complete goals and resolve issues in a competitive and changing environment.Ability to work collaboratively with team members.Must have a strong understanding with and in compliance with all applicable bank regulations, and adhere to bank policies, procedures, and processes.OTHER DETAILS$28.84 - $33.65 / hourPay determined based on job-related knowledge, skills, experience, and location.Cathay Bank offers its

full-time

employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We believe in diversity, equity, and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.

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