KEB America
Resident Services Manager
KEB America, Shakopee, Minnesota, United States, 55379
Description: KEB America, Inc. is currently seeking an Quality Assurance Assistant Manager. In this role the QA Assistant Manager is responsible for managing employees, as well as implementing, coordinating and monitoring quality programs and policies.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Manage, train, develop, and coach new and existing quality assurance employeesDetermine training requirementsManage and determine department needs and resourcesImplement, manage and/or maintain quality management systems (QMS) in accordance with industry standards. (e.g., ISO 9001)Drive continuous improvement initiatives to enhance product quality, reduce defects, and increase efficiency.Develop, implement, coordinate, and monitor quality programs, control plans, procedures, and policies for products, services, and operational tasks as required.Create company-wide work instructions, procedures, and policies as requiredConduct quality audits and inspections to ensure products and processes meet or exceed customer and/or operational expectations and requirementsAnalyze data to identify trends, root causes of defects, and help drive implementation of corrective actionsManage, create, implement, and follow up on corrective actionsCollaborate closely with other departments, such as production, engineering, sales teams to ensure quality throughout the entire product life cycleManage supplier quality programs, including supplier qualification, performance monitoring, and corrective actionsGenerate reports for management and customers as requiredFollow safety rules and keep clean/orderly work areaPerform other duties as required or assignedRequirements:Education / ExperienceBachelor's Degree (preferably in Science, Technology, Engineering, Math, or Quality Management field), plus 5-10 years related experience. Or 10+ years' experience in quality assurance field with relevant position(s).
Knowledge, Skills, and AbilitiesKnowledge of SAP desiredExcellent communication and interpersonal skills. (written and verbal)Have attention to detailAbility to fluently read and write in EnglishStrong knowledge of quality assurance and control principles, methodologies, and tools. Such as SPC, Geometric Dimensioning, Root Cause Analysis, FMEA's, etc.Proficient in quality management systems (QMS), (e.g., ISO 9001)Advanced understanding of inspection and testing techniques, philosophies, for various purposes and equipmentProven ability to lead and develop a teamAbility to think analytically and problem solveAbility to effectively resolve conflicts and maintain composure in stressful situationsAbility to communicate with clearly with customers on behalf of KEBAbility to measure employee performance and productivity and perform follow-up / feedback
PHYSICAL DEMANDSTime is split between office and manufacturing floor environments. Time will vary depending on tasks. Likely 60/40% split between both.
PI1ae3-9453
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.Manage, train, develop, and coach new and existing quality assurance employeesDetermine training requirementsManage and determine department needs and resourcesImplement, manage and/or maintain quality management systems (QMS) in accordance with industry standards. (e.g., ISO 9001)Drive continuous improvement initiatives to enhance product quality, reduce defects, and increase efficiency.Develop, implement, coordinate, and monitor quality programs, control plans, procedures, and policies for products, services, and operational tasks as required.Create company-wide work instructions, procedures, and policies as requiredConduct quality audits and inspections to ensure products and processes meet or exceed customer and/or operational expectations and requirementsAnalyze data to identify trends, root causes of defects, and help drive implementation of corrective actionsManage, create, implement, and follow up on corrective actionsCollaborate closely with other departments, such as production, engineering, sales teams to ensure quality throughout the entire product life cycleManage supplier quality programs, including supplier qualification, performance monitoring, and corrective actionsGenerate reports for management and customers as requiredFollow safety rules and keep clean/orderly work areaPerform other duties as required or assignedRequirements:Education / ExperienceBachelor's Degree (preferably in Science, Technology, Engineering, Math, or Quality Management field), plus 5-10 years related experience. Or 10+ years' experience in quality assurance field with relevant position(s).
Knowledge, Skills, and AbilitiesKnowledge of SAP desiredExcellent communication and interpersonal skills. (written and verbal)Have attention to detailAbility to fluently read and write in EnglishStrong knowledge of quality assurance and control principles, methodologies, and tools. Such as SPC, Geometric Dimensioning, Root Cause Analysis, FMEA's, etc.Proficient in quality management systems (QMS), (e.g., ISO 9001)Advanced understanding of inspection and testing techniques, philosophies, for various purposes and equipmentProven ability to lead and develop a teamAbility to think analytically and problem solveAbility to effectively resolve conflicts and maintain composure in stressful situationsAbility to communicate with clearly with customers on behalf of KEBAbility to measure employee performance and productivity and perform follow-up / feedback
PHYSICAL DEMANDSTime is split between office and manufacturing floor environments. Time will vary depending on tasks. Likely 60/40% split between both.
PI1ae3-9453