Consultant – ITIL/ITSM Process

Hi,

I hope you are doing good.

I have a job opportunity related to your profile with one of our clients. Please find below the Job Description for your review. If you are interested and available for the following position, then please send your updated resume in word format along with your contact details to discuss further.

Role:

Consultant – ITIL/ITSM ProcessDuration:

Full TimeLocation:

Milwaukee, Wisconsin.

Qualifications

BasicBachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.At least 4 years of experience in Information Technology.

PreferredMinimum of 4+ years overall experience in implementing ITIL, Enterprise Service Management, Asset and Configuration Management.At least 3 years of experience with ServiceNow, BMC Remedy, or other ITSM tools as an advanced user.Knowledge of the ITIL v3 service life cycle and ITSM best practices.Practical experience with agile methodologies/tools, ITIL process implementation, and driving/working on part of CSI projects.Knowledge of technology metrics, scorecard implementation, and project management best practices.ITIL v3 Intermediate certificate or/and administration certificate on any ITSM tools like ServiceNow, Remedy.Knowledge of COBIT, ISO 2000, or CMMI.Analytical and communication skills.Planning and coordination skills.Experience with project management.Experience and desire to work in a management consulting environment that requires regular travel.Additional Information

All your information will be kept confidential according to EEO guidelines.

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