Abbott
Technical Consultant - Los Angeles, CA
Abbott, Los Angeles, California, United States, 90079
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:
Job Description
About AbbottAbbott is a global healthcare leader
who
is creating breakthrough science to improve people’s health. We’re always looking towards the future
,
anticipating changes in medical science and technology.Working at AbbottAt Abbott, you can do work that matters, grow and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:Career development with an international company where you can grow the career you dream of.Free
medical coverage for employees
* via the Health Investment Plan (HIP) PPO.An excellent retirement savings plan with a high employer contribution.Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies
in the world
by Fortune.A company that is recognized as one of the best big companies to work for, as well as the best place to work for diversity, working mothers, female executives, and scientists.The OpportunityWe currently have an opportunity for a
Technical Consultant
within our Rapid Diagnostics, Infectious Disease division.This is a remote, field-based position located in
Los Angeles, CA.Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses
, bringing
together exceptional teams of experts and industry-leading technologies to
supportdiagnostic
testingwhich provides important information for treatment and management of diseases and other conditions.This position will assist Account Managers with evaluations, demonstrations
and
the activation of new accounts, retaining at-risk and VIP customers, providing maintenance of established accounts, and contributing to the growth of existing accounts.This position will also provide education
of
the clinical utility of our products in the laboratory
and/or
Point-of-Care setting as needed.What you'll work onProvide on-site technical and clinical training on all Abbott Infectious Disease products, including instruments and visual read tests.Provide on-site customer assistance in
the performance of
verification
studies in compliance with local, state, and federal regulations, including CLIA, CAP, COLA, andTJC, on all ARDx-IDDM products as applicable.Create consultative, advising relationships with customers regarding technically relevant issues, product utilization, and optimizing technical processes.Eloquently communicates Abbott’s message at the highest-level customer meetings.Anticipate customers' needs and provide solutions for seamless integration of products and best lab practices.Present professional educational programs to medical and laboratory staff as needed.Communicate and collaborate with team members
in
discovering
and
managing
troubleshootingevents.Communicate
to
peers new advances or changing trends identified in the healthcare marketplace.Assist sales with in-servicing and continuing education in key accounts to ensure correct technique is maintained and that the medical/lab staff understands the clinical utility and benefit of
rapid
turnaround time of the
product(s).Proactively follow up and identify at-risk accounts
to
Technical Servicesand
to
the appropriate sales account owner and recommend strategies and suggestions to retain such accounts.
Responsible for identifying sales opportunities within accounts, both for new products and expansion of current products.Assist
withproduct training
of
sales, marketing, and
Technical Service
staff.Conductworkflow
analysisfor large clinics and hospitals to guide
decision making
and to create efficient workflows to improve turnaround times and customer satisfaction.Proactively participates and attends monthly Technical Consultant calls, company and professional meetings, and educational webinar calls.Performance may be assessed using a combination of annual and quarterly assessments
as well as
frequent one-on-one discussions. This may include open communication with management, customer satisfaction, account retention, account growth, Account Manager satisfaction
and
other relevant criteria.Requires at least 50% travel, and may average as much as 75%
travel
, occasionally with less than a week’s notice. Occasional weekend travel may be required.Other duties as assigned.EDUCATION AND EXPERIENCE YOU’LL BRINGRequiredBachelor of Science degree inMedical Technologyor Bachelor of Science Degree in Nursing from an accredited college or university or directly equivalent degree.Registered
Medical Technologist or Registered Nurse in state of residence.Minimum of 3 years continuous experience as a Medical Technologist in a clinical lab environment or as a Registered Nurse in a critical-care or infectious disease environment.At least one year of related implementation
orPoint-of-Care
Testingexperience.Competent incomputer
operationincludingMicrosoft
Word, Excel, PowerPoint, and Outlook in addition to PDF files.Outstanding written and verbal communication skills, including a demonstrated ability to clearly and effectively teach complex subjects to a diverse audience.Ability to work with a diverse team on multiple tasks is critical.PreferredManagement, supervisory,
orPOCCexperience
preferred.Advanced degrees
and/or
Sales
experience preferred.5 years of Medical Technologist or Registered Nurse experience.ExtensivePoint-of-Care
Testingor infectious disease knowledge.Proven excellence incustomer service, training,
andtroubleshootingskills.
Familiarity with infectious
disease,point-of-care
testing, and an understanding of sales is highly desirable.Demonstrated
ability to carry out assignments with minimal guidance in an accurate, dependable manner.Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:
www.abbottbenefits.comFollow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal equal-opportunity employer, committed to employee diversity.Connect with us at www.abbott.com, on Facebook at
www.facebook.com/Abbott,
and
on
Twitter @AbbottNews and @AbbottGlobal.The base pay for this position is$57,300.00 – $114,700.00
In specific locations, the pay range may vary from the range posted.JOB FAMILY:
Sales Force
DIVISION:
ID Infectious Disease
LOCATION:
United States of America : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 75 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf#J-18808-Ljbffr
Job Description
About AbbottAbbott is a global healthcare leader
who
is creating breakthrough science to improve people’s health. We’re always looking towards the future
,
anticipating changes in medical science and technology.Working at AbbottAt Abbott, you can do work that matters, grow and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:Career development with an international company where you can grow the career you dream of.Free
medical coverage for employees
* via the Health Investment Plan (HIP) PPO.An excellent retirement savings plan with a high employer contribution.Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies
in the world
by Fortune.A company that is recognized as one of the best big companies to work for, as well as the best place to work for diversity, working mothers, female executives, and scientists.The OpportunityWe currently have an opportunity for a
Technical Consultant
within our Rapid Diagnostics, Infectious Disease division.This is a remote, field-based position located in
Los Angeles, CA.Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses
, bringing
together exceptional teams of experts and industry-leading technologies to
supportdiagnostic
testingwhich provides important information for treatment and management of diseases and other conditions.This position will assist Account Managers with evaluations, demonstrations
and
the activation of new accounts, retaining at-risk and VIP customers, providing maintenance of established accounts, and contributing to the growth of existing accounts.This position will also provide education
of
the clinical utility of our products in the laboratory
and/or
Point-of-Care setting as needed.What you'll work onProvide on-site technical and clinical training on all Abbott Infectious Disease products, including instruments and visual read tests.Provide on-site customer assistance in
the performance of
verification
studies in compliance with local, state, and federal regulations, including CLIA, CAP, COLA, andTJC, on all ARDx-IDDM products as applicable.Create consultative, advising relationships with customers regarding technically relevant issues, product utilization, and optimizing technical processes.Eloquently communicates Abbott’s message at the highest-level customer meetings.Anticipate customers' needs and provide solutions for seamless integration of products and best lab practices.Present professional educational programs to medical and laboratory staff as needed.Communicate and collaborate with team members
in
discovering
and
managing
troubleshootingevents.Communicate
to
peers new advances or changing trends identified in the healthcare marketplace.Assist sales with in-servicing and continuing education in key accounts to ensure correct technique is maintained and that the medical/lab staff understands the clinical utility and benefit of
rapid
turnaround time of the
product(s).Proactively follow up and identify at-risk accounts
to
Technical Servicesand
to
the appropriate sales account owner and recommend strategies and suggestions to retain such accounts.
Responsible for identifying sales opportunities within accounts, both for new products and expansion of current products.Assist
withproduct training
of
sales, marketing, and
Technical Service
staff.Conductworkflow
analysisfor large clinics and hospitals to guide
decision making
and to create efficient workflows to improve turnaround times and customer satisfaction.Proactively participates and attends monthly Technical Consultant calls, company and professional meetings, and educational webinar calls.Performance may be assessed using a combination of annual and quarterly assessments
as well as
frequent one-on-one discussions. This may include open communication with management, customer satisfaction, account retention, account growth, Account Manager satisfaction
and
other relevant criteria.Requires at least 50% travel, and may average as much as 75%
travel
, occasionally with less than a week’s notice. Occasional weekend travel may be required.Other duties as assigned.EDUCATION AND EXPERIENCE YOU’LL BRINGRequiredBachelor of Science degree inMedical Technologyor Bachelor of Science Degree in Nursing from an accredited college or university or directly equivalent degree.Registered
Medical Technologist or Registered Nurse in state of residence.Minimum of 3 years continuous experience as a Medical Technologist in a clinical lab environment or as a Registered Nurse in a critical-care or infectious disease environment.At least one year of related implementation
orPoint-of-Care
Testingexperience.Competent incomputer
operationincludingMicrosoft
Word, Excel, PowerPoint, and Outlook in addition to PDF files.Outstanding written and verbal communication skills, including a demonstrated ability to clearly and effectively teach complex subjects to a diverse audience.Ability to work with a diverse team on multiple tasks is critical.PreferredManagement, supervisory,
orPOCCexperience
preferred.Advanced degrees
and/or
Sales
experience preferred.5 years of Medical Technologist or Registered Nurse experience.ExtensivePoint-of-Care
Testingor infectious disease knowledge.Proven excellence incustomer service, training,
andtroubleshootingskills.
Familiarity with infectious
disease,point-of-care
testing, and an understanding of sales is highly desirable.Demonstrated
ability to carry out assignments with minimal guidance in an accurate, dependable manner.Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:
www.abbottbenefits.comFollow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal equal-opportunity employer, committed to employee diversity.Connect with us at www.abbott.com, on Facebook at
www.facebook.com/Abbott,
and
on
Twitter @AbbottNews and @AbbottGlobal.The base pay for this position is$57,300.00 – $114,700.00
In specific locations, the pay range may vary from the range posted.JOB FAMILY:
Sales Force
DIVISION:
ID Infectious Disease
LOCATION:
United States of America : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 75 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf#J-18808-Ljbffr