Peer Counselor

Peer CounselorPsych-ZSFG-Adult-CWCMPart Time82222BRJob SummaryThe Patient Navigator will be assigned to the Citywide Peer Team. Citywide Case Management is a UCSF/ San Francisco General Hospital (SFGH) Department of Psychiatry outpatient program located at 1263 Mission Street, San Francisco. Its mission is to provide intensive case management services to adults who suffer from severe mental illness, co-occurring substance abuse disorders and many who also have chronic medical issues.Under the supervision of the Vocational Rehabilitation Supervisor, Michelle Swain, the Patient Navigator will provide a range of support services to mentally ill clients including: supports community integration skills; provides individual support; applies personal experience as a consumer of mental health services; serves as a role model of recovery; assist client with seeking outside activities and encourage group participation, advocate for consumers, providing accompaniment when indicated to housing, financial, health and legal resources; manages work time effectively, efficiently and productively; works collaboratively with case managers and Wellness Team to provide first hand perspective of engagement in treatment; acts as a liaison with community programs; uses good problem solving skills; develops activities, programs and resources which support consumers; maintain client's records and documentation according to California, San Francisco City and County requirements. Other responsibilities involve monitoring milieu, facilitating therapeutic groups, coordinate and/or organized client outings, cultural events, and other tasks related to job.The salary range for this position is $29.99 - $48.23 (Hourly Rate).Department DescriptionCitywide Focus is a UCSF/SFGH Department of Psychiatry outpatient program located at 982 Mission Street, San Francisco. Its mission is to provide intensive case management services to adults who suffer from severe mental illness, co-occurring substance abuse disorders and many who also have chronic medical issues.Required QualificationsBachelor's degree or the equivalent combination of education and experience training.Understanding of mental health issues and sensitivity toward mental health clients.Knowledge of computers and software including Microsoft Excel, Microsoft Word.Skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance.Solid interpersonal and customer service skills. Ability to be diplomatic and highly organized. Ability to remain calm under pressure and apply sound judgement.Good problem-solving skills.Ability to follow oral and written instructions accurately.Ability to work as part of a team, to prioritize and handle multiple tasks and work independently in a high-pressure environment.Ability to work with clients and program staff from diverse cultural and social class backgrounds.Able to lift 50lbs and climb stairs.Demonstrated excellent attendance and reliability.Preferred QualificationsN/AAbout UCSFThe University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.Pride ValuesUCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.Equal Employment OpportunityThe University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.OrganizationCampusJob Code and Payroll Title004468 PAT NAVGTR NON-CLIN 2 CXJob CategoryRehabilitation Services, Support ServicesBargaining UnitTeamsters Local 2010 - Clerical and Allied Services Unit (CX)Employee ClassCareerPercentage50%LocationSan Francisco, CAWork StyleFully On-SiteShiftVariableShift LengthVariableAdditional Shift DetailsTBD

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