FTI Consulting, Inc
Senior Consultant, Resource Manager | Technology | Multiple Locations
FTI Consulting, Inc, Chicago, Illinois, United States, 60290
Senior Consultant, Resource Manager | Technology | Multiple Locations
FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.At FTI Consulting, you’ll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.Are you ready to make your impact?About the RoleThe Resource Manager is responsible for assigning the right resources to the right client at the right time, while balancing and optimizing employee growth, client results, and business metrics. The Resource Manager will anticipate needs and work with the business to ensure matters are staffed and the bench is minimized in order to maximize utilization. He/she will have deep knowledge of the skills of the resources in the Technology practice as well as the skills required by Technology projects (including Information Governance, Digital Forensics and e-discovery engagements). He/she will meet with staff regularly to ensure he/she understands their growth needs and project preferences as well as to set expectations regarding project and skill demand and possible opportunities.What You’ll DoWork with the business to identify and define staffing needs and identify most appropriate personnel to fulfill those needsBe available as needed when urgent projects require staffing (including nights/weekends)Provide analysis and maintain a steady pulse around key metrics for the business such as availability, utilization and identify issues and trendsDevelop, own, and manage an industry-standard resource and capacity management process for FTI Technology’s consulting functionWork with practice leadership to develop project-specific skill standards to guide resource planning and project staffing requirementsWork with practice leadership to integrate project staffing requirements into late-stage sales opportunities and impending mattersDevelop and manage capacity and demand management reporting capabilitiesProvide weekly summary of newly closed and upcoming matters including staffing assignments to business leadersMaintain communication with sales team/business developers regarding pipeline including upcoming opportunities/mattersActively manage bench and work with Functional Leads and Client leads to identify possible opportunities for personnelMeet regularly with personnel to ensure he/she understands their growth needs, skill development and project preferencesServe as a trusted advisor to business leaders focused on accelerating the development of our peopleEncourage resource sharing across functions, groups, offices, regions etc.Promote the understanding of firm economics and achieve retention, utilization, workload balance, diversity initiatives, and broad-base experience targetsMeet with Functional Leads frequently to ensure staffing needs, utilization potential, and shortages and surpluses are proactively identifiedMaintain knowledge of current and emerging human capital technology trends and experience innovating with new human capital technology toolsThis role requires travel to FTI officesHow You’ll GrowThe Resource Manager will build strong relationships with the business by providing excellent client service. In this role, you will acquire and maintain a deep knowledge of skills and experience of personnel, as well as skills needed for projects. The Resource Manager has the opportunity to work with practice leads and gain a breadth of knowledge within the industry.What You Will Need To SucceedBasic QualificationsBS or BA college degree required (a technical discipline or related experience is sometimes an advantage)3+ Years of post-graduate combined professional experience in personnel demand planning, forecasting, and reportingApplicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorshipThis role requires travel to FTI offices, as neededPreferred QualificationsExcellent understanding of professional services staffing processesExperience in professional services industry, especially risk and data management or eDiscovery related, is preferredAbility to build rapport and gain trust with all levels of personnel, and high emotional intelligenceStrong proficiency using Windows and related software such as Microsoft business products (Excel, Word, PowerPoint)Strong metrics-focused with ability to use analytics to solve problems and develop solutionsStrong leadership, communication, and presentation skillsAbility to work independently in fast-paced, multi-task environmentAbility to think clearly under pressureStrong logical reasoning skillsAptitude to learn and leverage new technologyProven ability to maintain confidentiality while balancing needs of businessCompensation Disclosure : Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.
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FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.At FTI Consulting, you’ll work side-by-side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.Are you ready to make your impact?About the RoleThe Resource Manager is responsible for assigning the right resources to the right client at the right time, while balancing and optimizing employee growth, client results, and business metrics. The Resource Manager will anticipate needs and work with the business to ensure matters are staffed and the bench is minimized in order to maximize utilization. He/she will have deep knowledge of the skills of the resources in the Technology practice as well as the skills required by Technology projects (including Information Governance, Digital Forensics and e-discovery engagements). He/she will meet with staff regularly to ensure he/she understands their growth needs and project preferences as well as to set expectations regarding project and skill demand and possible opportunities.What You’ll DoWork with the business to identify and define staffing needs and identify most appropriate personnel to fulfill those needsBe available as needed when urgent projects require staffing (including nights/weekends)Provide analysis and maintain a steady pulse around key metrics for the business such as availability, utilization and identify issues and trendsDevelop, own, and manage an industry-standard resource and capacity management process for FTI Technology’s consulting functionWork with practice leadership to develop project-specific skill standards to guide resource planning and project staffing requirementsWork with practice leadership to integrate project staffing requirements into late-stage sales opportunities and impending mattersDevelop and manage capacity and demand management reporting capabilitiesProvide weekly summary of newly closed and upcoming matters including staffing assignments to business leadersMaintain communication with sales team/business developers regarding pipeline including upcoming opportunities/mattersActively manage bench and work with Functional Leads and Client leads to identify possible opportunities for personnelMeet regularly with personnel to ensure he/she understands their growth needs, skill development and project preferencesServe as a trusted advisor to business leaders focused on accelerating the development of our peopleEncourage resource sharing across functions, groups, offices, regions etc.Promote the understanding of firm economics and achieve retention, utilization, workload balance, diversity initiatives, and broad-base experience targetsMeet with Functional Leads frequently to ensure staffing needs, utilization potential, and shortages and surpluses are proactively identifiedMaintain knowledge of current and emerging human capital technology trends and experience innovating with new human capital technology toolsThis role requires travel to FTI officesHow You’ll GrowThe Resource Manager will build strong relationships with the business by providing excellent client service. In this role, you will acquire and maintain a deep knowledge of skills and experience of personnel, as well as skills needed for projects. The Resource Manager has the opportunity to work with practice leads and gain a breadth of knowledge within the industry.What You Will Need To SucceedBasic QualificationsBS or BA college degree required (a technical discipline or related experience is sometimes an advantage)3+ Years of post-graduate combined professional experience in personnel demand planning, forecasting, and reportingApplicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorshipThis role requires travel to FTI offices, as neededPreferred QualificationsExcellent understanding of professional services staffing processesExperience in professional services industry, especially risk and data management or eDiscovery related, is preferredAbility to build rapport and gain trust with all levels of personnel, and high emotional intelligenceStrong proficiency using Windows and related software such as Microsoft business products (Excel, Word, PowerPoint)Strong metrics-focused with ability to use analytics to solve problems and develop solutionsStrong leadership, communication, and presentation skillsAbility to work independently in fast-paced, multi-task environmentAbility to think clearly under pressureStrong logical reasoning skillsAptitude to learn and leverage new technologyProven ability to maintain confidentiality while balancing needs of businessCompensation Disclosure : Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.
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