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Asian American Arts Alliance

Audience Services Manager

Asian American Arts Alliance, Syracuse, New York, United States,


Position Title:

Audience Services ManagerDepartment:

Marketing & Communications DepartmentReports To:

Director of Marketing & CommunicationsJob Type:

Full-time, Annual, Overtime ExemptSalary/Wage:

$1,125.00 per weekBenefits Eligible:

YesTargeted Start Date:

January 2025Syracuse Stage

seeks an

Audience Services Manager

to lead its customer service operations. The Audience Services Manager plays an integral role within the Marketing and Communications team by working to ensure all patrons have a positive experience at Syracuse Stage.Responsibilities:Manage all aspects of Front-of-House services including house management, bar management, customer service, and handicap accessibility pertaining to performances of Syracuse Stage, S.U. Drama Department, and special events.Ensure a pleasant and welcoming ambiance that simultaneously provides audience safety and comfort.Syracuse Stage

is the non-profit, professional theatre company in residence at Syracuse University. It is nationally recognized for creating stimulating theatrical work that engages Central New York and significantly contributes to the artistic life of Syracuse University, where it is a vital partner in achieving the educational mission of the University’s Department of Drama. Syracuse Stage’s mission is to tell stories that engage, entertain, and inspire people to see life beyond their own experience.

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