Sales Support Representative (SSR)

Job SummaryRapidly growing Golden Malted® is hiring a full-time Sales Support Representative in ______.Golden Malted is the largest manufacturer and distributor of waffle irons, mix, and toppings to leading restaurants, hotels, colleges, and theme parks. The company provides a comprehensive turnkey waffle program to over 40,000 customer locations throughout North America and has been operating for over 85 years! Our well-established geographic footprint provides coast to coast coverage in the U.S. and a global distribution partner network servicing customers across the U.S. and in ~45 countries.Come join an expanding business and growing culture that offers reward and recognition for your effort, generously subsidized medical and dental benefits, 100% company-paid basic life insurance, paid time off, and a matching 401k plan from day one!Responsibilities IncludeField position representing the Company across various routes throughout the United States as needed, selling and delivering products to established customers and ensuring customers have a high-quality customer service experience in absence of their assigned Route Sales Representative.Meets established sales and service goalsGenerates leads and solicits new business to expand current routes and overall client baseKnows Company’s pricing and product lines to educate customers on primary and ancillary itemsUses point of sale materials to drive salesUses a forklift to load and unload product from warehouse to service vehicleTreat customers with respect and courtesyIntroduces new product lines and price changesCommunicates trends in the territory to management to protect and expand our customer baseAccurately processes customer transactions including payments, invoices and inventoryProvides waffle iron maintenance at customer facilities in accordance with company policyAdheres to company established routing schedulesWorks with customers to resolve any complaintsManages inventory including proper rotation of product as well as maintaining a clean and organized warehouseComplies with the Fleet Safety Program, traffic laws and all Department of Transportation and Federal Motor Carrier Safety Administration regulations without exceptionKeeps company vehicle neat and clean along with following established vehicle maintenance scheduleRelocation may be required.

CompensationBase salary for this role is $60,000 per annum with an opportunity to earn a percentage of sales made in commission.Job RequirementsRequired Skills, Experience and BackgroundFlexibility for weekly travel to cover certain territories throughout the United StatesHigh School Diploma or GEDValid driver’s licenseAbility to pass a drug screen and maintain a DOT physical certificationAcceptable driving, criminal, and credit backgroundWell‐spoken and persuasive at making a sales pitchIndependent spirit and able to work without direct supervisionAbility to meet deadlines and ensure timely deliveriesEye for detail and ensure the quality of products soldSome mechanical skills helpfulEssential FunctionsAbility to see, hear, speak, drive for long periods, bend, stand,walk, carry and lift items or boxes weighing up to 50 lbs, and speak English, in order to select and deliver product to customerAbility to operate a handheld device for processing ordersAbility to lift a minimum of 50 lbs.Ability to drive company vehicle for extended periods of timeAvailable for overnight travel (15 to 25 nights per month) as required by routes servicedSome mechanical skills helpfulAbility to be forklift certifiedBy proceeding, I confirmI am able to perform the essential functions as outlined with or without reasonable accommodation.I understand that my job may change on a temporary or regular basis according to the needs of the business.I have read this job description and I understand the job duties and responsibilities.