First Commerce Bank
AVP, Branch Manager
First Commerce Bank, Norwood, New Jersey, United States, 07648
Requirements for Community Banking Officer:Minimum of 5 years Branch Manager experienceBusiness development experienceThorough knowledge of the features and benefits of all Bank products and services, Bank operating policies and procedures, Federal banking regulations, and Branch operations (including Teller operations, cash and ATM procedures)High School diploma (education beyond a High School diploma, preferred)Specialized banking education/trainingProficient in:
English (reading, writing, grammar, mathematics)PC skillsProblem-solving ability
Skilled in interpersonal relations, communication, customer service and salesDemonstrated leadership, management, and supervisory skillsOrganizational and project management skillsAbility to lift fifty (50) lbs. of coinValid driver's licenseBenefits:Medical insuranceDental insuranceVision insuranceLife insurance (employer paid)401(k) matchingPTO (Paid Time Off)Paid Federal Bank holidaysLTD insurance (employer paid)Flexible spending accountHealth savings account (employer contribution)LifeMart (employee discount program)Responsibilities:Manage assigned Branch to meet financial service needs of customers in the community market areaImplement strategies to achieve goals developed for the Branch, as part of the Retail Banking Division's annual operating planEnsure Branch compliance with operating policies and procedures and outside regulatory requirementsDirectly supervise assigned personnel and communicate with appropriate management and staff personnelProvide periodic reportsLead, organize, and direct all inside and outside sales, Branch functions, and business development activities in order to achieve growth, excellent customer service, and profitability for the BankEnhance Bank image through friendly, pro-active customer-driven servicing of needs in support of the goal of exceeding customer expectationsConduct relationships with customers in a manner that enhance the overall marketing effort of the BankEnsure customer retention, as well as growth of the Branch and teamWork with management in establishing growth, sales, and profit objectives, and provide input to objectives and in which performance will be measured and controlledEnsure the Branch is properly staffed to meet customer service needs, as well as sales objectivesEnsure all customer service personnel are adequately trained with product knowledge and sales techniquesMotivate and coach Branch team to ensure successful development and performance of all employees in customer experience, sales goals, and leadershipEstablish specific sales and customer service goals for each Sales RepresentativeEnsure all sales and customer service reporting information is provided on a timely basisConduct regularly scheduled sales and customer service meetingsServe as an active member of the Branch customer service team, accountable for sales performanceMake "outside" sales and customer service calls on present and prospective customers within the Branch's market areaEnsure all Branch operations are performed in accordance with established Bank policies and procedures, either directly or through appropriate supervisor (e.g., office balancing, control of vault cash, etc)Provide proper security, maintenance, safety, and cleanliness of the BranchSupervise the opening and closing of the building and vaultMake necessary provisions for the securing and accounting of negotiable papersConduct regular self-audits within BranchEstablish Customer Information Files (CIFs), open new accounts with appropriate identification, review all new accounts for accuracy and legitimacy, prepare outgoing wires, and place stops and holds on accounts, as requiredParticipate in the development and execution of product plansEstablish/coordinate Remote Capture process for business customersEnsure timely review of various Branch reports for accuracyEnsure timely submission of required reportingActively participate in community organizations and activities in a manner which reflects favorably on the BankImplement strategies to achieve goals assigned to the Branch Office, as established in the Retail Banking Division's annual operating planAssist in the development of the annual budget for the Branch and adhere to budget parametersAbide by current laws and organizational policies and procedures designed and implemented to promote an environment free of harassment and illegal discriminatory behavior in the workplaceCooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements (e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.; ensure that the office and all personnel adhere to the same)Assist in the selection of new personnel, as appropriateMake provisions for the proper orientation and training of new personnelReview employee performance throughout the probationary period and on a regularly scheduled basis thereafter, organize, schedule, and distribute work among assigned personnelKeep personnel informed of pertinent policies and procedures affecting the Branch and/or their jobsCreate an atmosphere in which upward communication from employees is encouragedAdminister personnel policies and procedures as established by Bank policyCommunicate with the VP Regional Manager and appropriate staff personnel to integrate goals and activitiesProvide periodic reports to the VP Regional Manager and other Bank groups, as requiredPerform tasks supportive to the essential functions of the job, which may be altered or re-designed depending upon individual circumstances
First Commerce is dedicated to providing people, businesses, and communities in our markets with high quality products and services with superior customer service.
We provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce prides itself on maintaining personal communications beginning with the Board of Directors.First Commerce Bank is an Equal Opportunity Employer.
All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.
PI967ce4dfe46d-26289-36035817
English (reading, writing, grammar, mathematics)PC skillsProblem-solving ability
Skilled in interpersonal relations, communication, customer service and salesDemonstrated leadership, management, and supervisory skillsOrganizational and project management skillsAbility to lift fifty (50) lbs. of coinValid driver's licenseBenefits:Medical insuranceDental insuranceVision insuranceLife insurance (employer paid)401(k) matchingPTO (Paid Time Off)Paid Federal Bank holidaysLTD insurance (employer paid)Flexible spending accountHealth savings account (employer contribution)LifeMart (employee discount program)Responsibilities:Manage assigned Branch to meet financial service needs of customers in the community market areaImplement strategies to achieve goals developed for the Branch, as part of the Retail Banking Division's annual operating planEnsure Branch compliance with operating policies and procedures and outside regulatory requirementsDirectly supervise assigned personnel and communicate with appropriate management and staff personnelProvide periodic reportsLead, organize, and direct all inside and outside sales, Branch functions, and business development activities in order to achieve growth, excellent customer service, and profitability for the BankEnhance Bank image through friendly, pro-active customer-driven servicing of needs in support of the goal of exceeding customer expectationsConduct relationships with customers in a manner that enhance the overall marketing effort of the BankEnsure customer retention, as well as growth of the Branch and teamWork with management in establishing growth, sales, and profit objectives, and provide input to objectives and in which performance will be measured and controlledEnsure the Branch is properly staffed to meet customer service needs, as well as sales objectivesEnsure all customer service personnel are adequately trained with product knowledge and sales techniquesMotivate and coach Branch team to ensure successful development and performance of all employees in customer experience, sales goals, and leadershipEstablish specific sales and customer service goals for each Sales RepresentativeEnsure all sales and customer service reporting information is provided on a timely basisConduct regularly scheduled sales and customer service meetingsServe as an active member of the Branch customer service team, accountable for sales performanceMake "outside" sales and customer service calls on present and prospective customers within the Branch's market areaEnsure all Branch operations are performed in accordance with established Bank policies and procedures, either directly or through appropriate supervisor (e.g., office balancing, control of vault cash, etc)Provide proper security, maintenance, safety, and cleanliness of the BranchSupervise the opening and closing of the building and vaultMake necessary provisions for the securing and accounting of negotiable papersConduct regular self-audits within BranchEstablish Customer Information Files (CIFs), open new accounts with appropriate identification, review all new accounts for accuracy and legitimacy, prepare outgoing wires, and place stops and holds on accounts, as requiredParticipate in the development and execution of product plansEstablish/coordinate Remote Capture process for business customersEnsure timely review of various Branch reports for accuracyEnsure timely submission of required reportingActively participate in community organizations and activities in a manner which reflects favorably on the BankImplement strategies to achieve goals assigned to the Branch Office, as established in the Retail Banking Division's annual operating planAssist in the development of the annual budget for the Branch and adhere to budget parametersAbide by current laws and organizational policies and procedures designed and implemented to promote an environment free of harassment and illegal discriminatory behavior in the workplaceCooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements (e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.; ensure that the office and all personnel adhere to the same)Assist in the selection of new personnel, as appropriateMake provisions for the proper orientation and training of new personnelReview employee performance throughout the probationary period and on a regularly scheduled basis thereafter, organize, schedule, and distribute work among assigned personnelKeep personnel informed of pertinent policies and procedures affecting the Branch and/or their jobsCreate an atmosphere in which upward communication from employees is encouragedAdminister personnel policies and procedures as established by Bank policyCommunicate with the VP Regional Manager and appropriate staff personnel to integrate goals and activitiesProvide periodic reports to the VP Regional Manager and other Bank groups, as requiredPerform tasks supportive to the essential functions of the job, which may be altered or re-designed depending upon individual circumstances
First Commerce is dedicated to providing people, businesses, and communities in our markets with high quality products and services with superior customer service.
We provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce prides itself on maintaining personal communications beginning with the Board of Directors.First Commerce Bank is an Equal Opportunity Employer.
All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.
PI967ce4dfe46d-26289-36035817