Quality Assurance Manager

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. Job DescriptionWe are currently seeking a Quality Assurance Manager to join our team in our Breinigsville (Allentown), PA facility. Key responsibilities include but are not limited to the following:• Serve as the lead within the plant for Company Quality initiatives including the implementation of the Primo Brands Quality Management System.• Serves as Food Safety Management System (FSMS) Team Leader.• Partner cross functionally with the Planning, Production, Maintenance, and Warehouse teams to maximize results.• Prepare for all Company Quality Audits, FSSC (Food Safety System Certification), IBWA, FDA, Dept of Agriculture, Military, and Kosher.• Oversee fully functioning micro lab and ensure compliance testing and reporting requirements are met for state and FDA regulations.• Ensure compliance and record keeping for all mandated quality checks, testing, sampling and sanitation activities are maintained according to company requirements.• Track, analyze, and lead initiatives for all quality and customer complaint issues within the plant.• Serve as primary plant liaison with the Customer Service Center, Consumer Affairs regarding quality and complaint issues.• Prepare and maintain permitting and licensing for the plant.• Manage budgeting, purchasing and inventory of plant operating supplies such as filters, chemicals and lab supplies.• Coordinate activities and develop good relationships with key vendors.• Monitor the performance and competencies of plant QA staff and provide leadership, coaching and development as needed.• Lead the execution of cultural changes and activities needed to support continuous improvement initiatives.• Develop initiatives to improve plant performance against Primo quality measures and ensure plant compliance with company and regulatory standards.• Provide day-to-day leadership to QA Department and act as the primary liaison to Corporate QA, Corporate and outside laboratories, and to external regulatory agencies (FDA, IBWA, EPA, etc.).• May serve as plant representative for regional quality forums and initiatives. #LI-Onsite QualificationsKey qualifications include:• Bachelor's degree in chemistry, microbiology or related field, Masters preferred.• Ten or more years of QA experience with five or more years of QA management experience within consumer products, specifically beverage, food or other clean manufacturing• Prior microbiology laboratory management and manufacturing line inspection experience• Knowledge of ISO an FSSC requirements and audits• Knowledge of Statistical Process Control, HACCP, sanitation, and hygienic design• Strong project management and computer skills, including Word, Excel, Access, & PowerPoint;• ERP system and Quality system experience needed, SAP and Infinity preferred• Proven leadership skills, coaching and developing leaders & employees• Demonstrated ability to drive continuous improvement and manage to/achieve metrics• Strong communication skills with the ability to interact effectively with frontline employees, peers, and executives• Ability to drive positive change in both processes and systems and culture• Strong internal and external customer focus with great follow-up• Ability to provide afterhours support to a 24 X 7 operation for critical issues• Self-directed with high integrity and the maturity commensurate with being an effective manager Primo Brands' established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come. Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. If you need any assistance or accommodations due to a disability, please contact us at BlueTritonHR@bluetriton.com