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TRUE Community Credit Union

Member Advisor FT Whittaker

TRUE Community Credit Union, Ypsilanti, Michigan, United States, 48197


Is problem solving, sales, and customer service your jam? Then you might be just who we are looking for at TRUE Community Credit Union in the Washtenaw County, MI area. We have a position open for a full-time Member Advisor at our branch at 1861 Whittaker Road, Ypsilanti MI 48197.

Why join us? At TRUE Community Credit Union, we're committed to making joy common in uncommon places, and we've been recognized as one of the Top Workplaces in the United States. This recognition reflects the positive feedback from our employees and our dedication to creating an uplifting work environment where every team member thrives.

What's in it for you?

A very competitive wage, starting between $ 17.18 - $19.00 depending on experienceTwelve paid holidays a yearYou can accrue additional paid time offWe offer health, vision, and dental insurance; long- and short-term disability; term life insurance; 401(k), a pension, and flexible spending accounts; paid vacation and sick time. Can you say gym membership reimbursement, tuition reimbursement, and interest free clothing loans? Yes, that's available too!

What are the schedules like?

Monday - Friday our Member Advisors start as early as 8:45 or stay as late as 5:45Saturday hours: 8:30 a.m. - 1:30 p.m. and you can expect to work 2 Saturdays per month

What can you expect from orientation and training?

You'll participate in a paid orientation at our Westland Branch, located at 1747 South Newburgh Road, Westland MI 48186Following orientation you'll receive hands-on training with one of our experienced Member Advisors at the same location.

Who are we looking for?

Someone with sales or financial services experienceSomeone who can learn to be part of our Member Experience teamSomeone who loves people and problem solvingSomeone who is accurate and confidential (we are handling people's money, right!)Someone who is positive and professional (we want people to trust us)Someone who can handle stressful situations with a smileSomeone who can passionately serve our members, the community, and each other by promising to uphold our values

What are some of the responsibilities of a Member Advisor?

Our Member Advisors open new accounts for members such as Savings, Checking, Certificate of Deposits and Business accountsAssist the lending department in taking loan applicationsPromote financial health by explaining, promoting, and offering products and services that enhance our members' financial well-beingEfficiently handle financial transactions, including deposits, withdrawals, loan payments, and night/mail deposits for our membersThey keep an eye out for fraudulent transactionsUtilize technology as part of our digital first platform - using multiple computer programs to provide exceptional serviceFollows all necessary regulations to maintain security and compliance

What should you do next?

Click on the Apply Now button and start your Member Advisor application. It will only take a few minutes, but please be sure to answer the questions and attach your resume - it helps us know who to reach out to!Then answer the phone when we call - you could be our next teammate!

TRUE Community Credit Union is TRUE to our members, our communities, and our teammates.

TRUE Community Credit Union is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, vetera