JPMorgan Chase Bank, N.A.
Loan Servicing Specialist IV
JPMorgan Chase Bank, N.A., Chicago, Illinois, United States, 60290
Wholesale Lending Services (WLS) at JPMorgan Chase, servicing several business lines, is a team of approximately 1,300 employees managing over $500 billion in loans. Based in Chicago, the WLS's Loan Servicing Center handles loan servicing processing, booking, funding, and closing of new loans, renewals, and amendments for syndicated and non-syndicated Commercial Loan products. The team also oversees collateral functions and specialized functions, utilizing key loan systems such as ACBS and Loan IQ.
As a Loan Servicing Specialist IV within the Wholesale Lending Services, you will be responsible for processing high complexity loan transactions in a fast-paced environment. You will handle various forms of monetary and non-monetary related transactions on the applicable commercial loan system. This role provides an opportunity to enhance your skills in collections, reconciling differences, monitoring interest/fee/principal past dues, and various maintenance requests ensuring system integrity. Your career progression will be based on productivity, quality customer satisfaction, and contributions to the team.
Job responsibilities :• Develop PDF batch work for quality control/two-touch and document repositories• Enter data of customer and loan details into the loan system• Process wire, draws, payments, rate resets, quote payoffs and maintenance transactions• Identifying inaccurate, incomplete or missing information on the transactions prior to submit for approval.• Be responsible for minimizing credit and business risk through awareness of procedure, compliance, and bank policy.• Understanding and following Bank policy and established procedures• Maintaining prompt and proactive communication with business partners on the status of their requests
Required qualifications, capabilities, and skills
• Successful completion of all periodic High Value Business Entitlements (HBVE) background checks• Bachelor's degree or higher in Accounting, Business or Finance.• Minimum of 2 years of prior loan operations and/or quality control experience in a banking or financial services industry• Ability to adapt to internal tracking and monitoring systems.• Knowledge of ACBS and/or Loan IQ• Understanding of US Dollar and Foreign Currency Loans• Working knowledge of legal/credit documents.• Ability to interpret standard reports and forms.• Excellent interpersonal and written/verbal communication skills.• Exceptional customer service skills.• Ability to effectively multi-task and prioritize workloads while working within tight service levels.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
As a Loan Servicing Specialist IV within the Wholesale Lending Services, you will be responsible for processing high complexity loan transactions in a fast-paced environment. You will handle various forms of monetary and non-monetary related transactions on the applicable commercial loan system. This role provides an opportunity to enhance your skills in collections, reconciling differences, monitoring interest/fee/principal past dues, and various maintenance requests ensuring system integrity. Your career progression will be based on productivity, quality customer satisfaction, and contributions to the team.
Job responsibilities :• Develop PDF batch work for quality control/two-touch and document repositories• Enter data of customer and loan details into the loan system• Process wire, draws, payments, rate resets, quote payoffs and maintenance transactions• Identifying inaccurate, incomplete or missing information on the transactions prior to submit for approval.• Be responsible for minimizing credit and business risk through awareness of procedure, compliance, and bank policy.• Understanding and following Bank policy and established procedures• Maintaining prompt and proactive communication with business partners on the status of their requests
Required qualifications, capabilities, and skills
• Successful completion of all periodic High Value Business Entitlements (HBVE) background checks• Bachelor's degree or higher in Accounting, Business or Finance.• Minimum of 2 years of prior loan operations and/or quality control experience in a banking or financial services industry• Ability to adapt to internal tracking and monitoring systems.• Knowledge of ACBS and/or Loan IQ• Understanding of US Dollar and Foreign Currency Loans• Working knowledge of legal/credit documents.• Ability to interpret standard reports and forms.• Excellent interpersonal and written/verbal communication skills.• Exceptional customer service skills.• Ability to effectively multi-task and prioritize workloads while working within tight service levels.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans