Los Angeles County
MANAGER, BOARD RELATIONS, HEALTH SERVICES (DIRECTOR, GOVERNMENTAL RELATIONS)
Los Angeles County, Los Angeles, California, United States, 90079
TYPE OF RECRUITMENT
Open Competitive OpportunityEXAM NUMBER
Y4626BFIRST DAY OF FILING
October 3, 2023 @ 8:00 a.m., PT – Until the needs of the service are met and is subject to closure without prior notice.SPECIAL SALARY INFORMATION:Management Appraisal of Performance Plan (MAPP):
This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations.All Department of Health Services workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES:
The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics – DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit
www.dhs.lacounty.gov .Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing.MISSION :
To advance the health of our patients and our communities by providing extraordinary care.DEFINITION:
Plans, directs, and supervises the work of the Board Relations unit in the Department of Health Services, Administration.Plans, directs, supervises and coordinates the work of the Board Relations unit.Serves as the primary departmental Board liaison for the investigation and response to inquiries and complaints of a controversial nature having potential for media coverage and community concern.Refers requests for information and constituent complaints from Board Offices to the appropriate division and ensures a timely, coordinated response.Directs and oversees committees on health program initiatives and Board-related matters by determining, in collaboration with executive level staff, discussion topics and agenda items relating to evaluating the effectiveness of existing programs and implementation of changes to meet needs and priorities.Oversees the department's Board-related assignments and activities, including the preparation of Board memos, and monitors the follow-up activities on all motions by the Board of Supervisors concerning departmental operations.Advises executive level staff and administrators regarding the more sensitive Board-related matters, facilitates communication and follow up on required actions, and provides alerts to any critical issues, potential problems or sensitive matters.Collaborates with the Contracts and Grants division to manage and track the number of departmental contracts requiring the Board of Supervisor's review and approval.Oversees the review and tracking of department-wide prioritized projects and Board assignments through databases, status reports, and projected timelines for submission to executive staff for review.Develops new or modified policies and procedures for completion of and response to Board assignments and inquiries to increase effectiveness and efficiency.Develops and maintains liaisons with representatives from other governmental jurisdictions and agencies to exchange information.MINIMUM REQUIREMENTS:Graduation from an accredited college or university with a Bachelor's degree* in Business or Public Administration, Health Administration, Social Science, or closely related field -AND- Four (4) years of experience in a highly responsible administrative or staff capacity** analyzing and making recommendations for the solution of organizational programs or operations, of which two (2) years must have been at the level of a Staff Analyst, Health*** or higher.LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.PHYSICAL CLASS II – Light:
This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.SPECIAL REQUIREMENT INFORMATION:*In order to receive credit for the required degree under Minimum Requirements, applicant must attach a valid legible photocopy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application
at the time of filing or email a copy to hhocking@dhs.lacounty.gov within seven (7) calendar days from the date of filing your application online .
Please include the exam number and the exam title on your email.**Highly responsible administrative or staff experience in the County of Los Angeles is defined as: work in an advisory capacity to line managers to provide program and administrative support in the development of procedures and participation in policy formulation. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives.***In the County of Los Angeles, Staff Analyst, Health experience is defined as: serving as technical expert and consultant to management by researching, analyzing, and making recommendations for the effective use of resources and personnel, the implementation and improvement of programs and operations, and the refinement of management practices and policies having department-wide impact.OUT-OF-CLASS EXPERIENCE:
Los Angeles County employees attempting to meet the requirements via experience inconsistent with their official payroll title will be considered for this examination. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. Applicants are also encouraged to submit any supporting documentation such as out of class/additional responsibility bonuses, verification of experience documents, and performance evaluations in order to assist staff’s review of applicants' qualifications.DESIRABLE QUALIFICATIONS:Highly responsible administrative or staff** experience in Intergovernmental relations involving reviewing and analyzing legislation for the purpose of developing and advocating for policy or legislation.Highly responsible administrative or staff** experience liaising with Federal, State, and Regional agencies for the purpose of educating and advocating on policy changes.EXAMINATION CONTENT:This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications and supplemental questionnaire, weighted at 100%.Candidates must achieve a passing score of 70% or higher on the examination to be added onto the eligible register.ELIGIBILITY INFORMATION:Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly.The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation.NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.VACANCY INFORMATION:The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services, as they occur.AVAILABLE SHIFT:
Appointees may be required to work any shift including evenings, nights, weekends and holidays.APPLICATION AND FILING INFORMATION:APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED.Apply online by clicking on the green
"Apply"
button at the top right of this posting. You can also track the status of your application using this website.This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice.Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add hhocking@dhs.lacounty.gov, as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.IMPORTANT NOTES:ALL
information in the application materials is subject to
VERIFICATION.We may reject your application at any point during the examination hiring process, including after the appointment has been made.Falsification of any information may result in disqualification or rescission of appointment.Utilizing VERBIAGE form the Class Specifications and Selection Requirements serving as your description of duties
WILL NOT
be sufficient to meet the requirements. Doing so may result in an
INCOMPLETE APPLICATION
and you may be
DISQUALIFIED.Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed.
If your application is incomplete, it will be rejected.Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted.NOTE:
If you are unable to attach required documents, you must email the documents to the exam analyst, Hilary Hocking, at hhocking@dhs.lacounty.gov
within seven (7) calendar days of filing online. Please include the exam number and the exam title.Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on
www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.NO SHARING OF USER ID AND PASSWORD:
All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for more information:
https://lacountylibrary.org/reopening .FAIR CHANCE INITIATIVE:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age the time of the offense(s).
If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.ADA COORDINATOR PHONE:
(323) 869-7124CALIFORNIA RELAY SERVICES PHONE:
(800) 735-2922DEPARTMENT CONTACT:Hilary Hocking, Exam Analysthhocking@dhs.lacounty.gov
#J-18808-Ljbffr
Open Competitive OpportunityEXAM NUMBER
Y4626BFIRST DAY OF FILING
October 3, 2023 @ 8:00 a.m., PT – Until the needs of the service are met and is subject to closure without prior notice.SPECIAL SALARY INFORMATION:Management Appraisal of Performance Plan (MAPP):
This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations.All Department of Health Services workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES:
The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics – DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit
www.dhs.lacounty.gov .Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing.MISSION :
To advance the health of our patients and our communities by providing extraordinary care.DEFINITION:
Plans, directs, and supervises the work of the Board Relations unit in the Department of Health Services, Administration.Plans, directs, supervises and coordinates the work of the Board Relations unit.Serves as the primary departmental Board liaison for the investigation and response to inquiries and complaints of a controversial nature having potential for media coverage and community concern.Refers requests for information and constituent complaints from Board Offices to the appropriate division and ensures a timely, coordinated response.Directs and oversees committees on health program initiatives and Board-related matters by determining, in collaboration with executive level staff, discussion topics and agenda items relating to evaluating the effectiveness of existing programs and implementation of changes to meet needs and priorities.Oversees the department's Board-related assignments and activities, including the preparation of Board memos, and monitors the follow-up activities on all motions by the Board of Supervisors concerning departmental operations.Advises executive level staff and administrators regarding the more sensitive Board-related matters, facilitates communication and follow up on required actions, and provides alerts to any critical issues, potential problems or sensitive matters.Collaborates with the Contracts and Grants division to manage and track the number of departmental contracts requiring the Board of Supervisor's review and approval.Oversees the review and tracking of department-wide prioritized projects and Board assignments through databases, status reports, and projected timelines for submission to executive staff for review.Develops new or modified policies and procedures for completion of and response to Board assignments and inquiries to increase effectiveness and efficiency.Develops and maintains liaisons with representatives from other governmental jurisdictions and agencies to exchange information.MINIMUM REQUIREMENTS:Graduation from an accredited college or university with a Bachelor's degree* in Business or Public Administration, Health Administration, Social Science, or closely related field -AND- Four (4) years of experience in a highly responsible administrative or staff capacity** analyzing and making recommendations for the solution of organizational programs or operations, of which two (2) years must have been at the level of a Staff Analyst, Health*** or higher.LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.PHYSICAL CLASS II – Light:
This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.SPECIAL REQUIREMENT INFORMATION:*In order to receive credit for the required degree under Minimum Requirements, applicant must attach a valid legible photocopy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application
at the time of filing or email a copy to hhocking@dhs.lacounty.gov within seven (7) calendar days from the date of filing your application online .
Please include the exam number and the exam title on your email.**Highly responsible administrative or staff experience in the County of Los Angeles is defined as: work in an advisory capacity to line managers to provide program and administrative support in the development of procedures and participation in policy formulation. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives.***In the County of Los Angeles, Staff Analyst, Health experience is defined as: serving as technical expert and consultant to management by researching, analyzing, and making recommendations for the effective use of resources and personnel, the implementation and improvement of programs and operations, and the refinement of management practices and policies having department-wide impact.OUT-OF-CLASS EXPERIENCE:
Los Angeles County employees attempting to meet the requirements via experience inconsistent with their official payroll title will be considered for this examination. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. Applicants are also encouraged to submit any supporting documentation such as out of class/additional responsibility bonuses, verification of experience documents, and performance evaluations in order to assist staff’s review of applicants' qualifications.DESIRABLE QUALIFICATIONS:Highly responsible administrative or staff** experience in Intergovernmental relations involving reviewing and analyzing legislation for the purpose of developing and advocating for policy or legislation.Highly responsible administrative or staff** experience liaising with Federal, State, and Regional agencies for the purpose of educating and advocating on policy changes.EXAMINATION CONTENT:This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications and supplemental questionnaire, weighted at 100%.Candidates must achieve a passing score of 70% or higher on the examination to be added onto the eligible register.ELIGIBILITY INFORMATION:Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly.The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation.NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.VACANCY INFORMATION:The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services, as they occur.AVAILABLE SHIFT:
Appointees may be required to work any shift including evenings, nights, weekends and holidays.APPLICATION AND FILING INFORMATION:APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED.Apply online by clicking on the green
"Apply"
button at the top right of this posting. You can also track the status of your application using this website.This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice.Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add hhocking@dhs.lacounty.gov, as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.IMPORTANT NOTES:ALL
information in the application materials is subject to
VERIFICATION.We may reject your application at any point during the examination hiring process, including after the appointment has been made.Falsification of any information may result in disqualification or rescission of appointment.Utilizing VERBIAGE form the Class Specifications and Selection Requirements serving as your description of duties
WILL NOT
be sufficient to meet the requirements. Doing so may result in an
INCOMPLETE APPLICATION
and you may be
DISQUALIFIED.Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed.
If your application is incomplete, it will be rejected.Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted.NOTE:
If you are unable to attach required documents, you must email the documents to the exam analyst, Hilary Hocking, at hhocking@dhs.lacounty.gov
within seven (7) calendar days of filing online. Please include the exam number and the exam title.Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on
www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.NO SHARING OF USER ID AND PASSWORD:
All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for more information:
https://lacountylibrary.org/reopening .FAIR CHANCE INITIATIVE:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age the time of the offense(s).
If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.ADA COORDINATOR PHONE:
(323) 869-7124CALIFORNIA RELAY SERVICES PHONE:
(800) 735-2922DEPARTMENT CONTACT:Hilary Hocking, Exam Analysthhocking@dhs.lacounty.gov
#J-18808-Ljbffr