Bench Bakery General Manager
SusieCakes, Dallas, TX, United States
Thank you for your interest in SusieCakes!
SusieCakes is currently looking for a Bench Bakery GM to join their team for the Dallas Market! We are seeking someone who:
- Has a passion for creating a great guest experience
- Loves to hire and train new team members
- Supports their peers and is open to feedback and coaching
- Has the ability to travel and/or work at different locations in the market and/or within the company
If this sounds like an opportunity you are interested in, then we would love to chat with you!
Please apply through the link and complete your application process today!
This role requires 47.5 hours a week. *This is a non-exempt role. *Weekend availability is a must!
BENEFITS & PERKS
- Free non-slip shoes (annually!)
- Birthday month PTO with complimentary cake
- Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
- Vacation, 401k, FSA
- Paid Sick Time
- Referral Program
- Pet rescue reimbursement and pet insurance
- Flexible return to work schedule for maternity leave
Our bakeries are lively and bustling with genuinely friendly people who have the “hospitality gene.” They understand the importance of what they do every day and are empowered to make days better. Their connections to our guests and to each other are what separates SusieCakes from other bakeries.
The General Manager leads the team in delivering an elevated guest experience within the bakery, creating a fun, lively, and celebratory environment. They will deliver on success metrics based on the happiness of our team members and guests.
Leadership Attributes:
- Leads the team in building genuine guest connections and world-class hospitality to make days better
- Supports and works in the kitchen and manages the production process to ensure quality products are delivered
- Manages all business goals (staffing (payroll), operating expenses, and budgets)
- Manages the development & training of all employees
- Ensures proper safety procedures are being followed and maintains a clean and sanitary environment in accordance with the Excellence Log and health department standards
- Possesses and demonstrates a “One team, One goal” philosophy
- Understands and creates partnerships with the community to grow the business and brand
Qualifications:
- 3-5 years of managerial/leadership experience in the luxury, hospitality, food service, and/or retail industries
- Bachelor’s Degree in business or hospitality management preferred
- Ability to work in multiple regional locations
- Ability to adapt to a flexible schedule according to business needs
- Must have reliable transportation and a valid driver’s license
PHYSICAL REQUIREMENTS
- Frequent walking, kneeling, bending, and reaching overhead
- Able to stand for extended periods of time
- Must be able to lift, move, and carry up to 50 pounds