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System Soft Technologies

Computer Operator

System Soft Technologies, Anderson, IN, United States


Job Title: Computer Operator (Night Shift)

Location: Anderson, SC 29625 (100% Onsite

Duration: 12 months, with potential for a 36-month extension

Pay Rate: $38/hr (W2)

NO C2C - NO H1B

Candidate must prove unrestricted authorization to work in the United States. We are unable to sponsor visas currently.

We are seeking a dedicated Computer Operator for a night shift position. This 12-month contract offers the potential for an extension up to 36 months and requires 100% onsite work (no remote options available). The role involves monitoring and maintaining network and infrastructure, providing Tier II support, and ensuring optimal system functionality.

Schedule

  • Night Shift
    6:00 PM - 6:00 AM

  • Includes weekends and holidays

Responsibilities

  • Network & Infrastructure Management
    Monitor, test, maintain, and repair network and infrastructure systems.

  • Incident Resolution
    Resolve incidents and service requests; escalate to subject matter experts (SMEs) as needed.

  • Documentation
    Prepare and maintain system records, configuration settings, and documentation for operations, training, and knowledge-sharing purposes.

  • Port Activation & Monitoring
    Perform pre-configured port activations on network switches and periodic monitoring of systems.

  • Customer Service & Support
    Provide customer service support for all IT and telecommunication systems, ensuring SLA compliance.

  • Cross-Training
    Participate in training and cross-training with the Tier II team for professional development.

Required Skills & Qualifications

  • Technical Skills
  • IP Network Troubleshooting
  • DNS Configuration
  • Understanding of Monitoring Tools (Splunk, SolarWinds)
  • Server Batch Scripting
  • Microsoft Office Suite Proficiency

Additional Skills

  • Strong Technical Writing and Documentation Abilities
  • Knowledge of Networking Protocols (TCP/IP, HTTP, DNS, NTP, MLLP, NDM)

Experience

  • Scripting Language
    2-4 years, Advanced Level

  • Technical Writing
    2-4 years, Advanced Level

  • Customer Service
    Demonstrated experience

  • Networking Protocols
    2-4 years, Advanced Level

  • Microsoft Office Suite
    Advanced proficiency

Education

  • High School Diploma or equivalent (required)