Stratus Services
People & Culture Manager
Stratus Services, San Antonio, Texas, United States, 78208
OverviewThe P&C Manager role will lead a team of four (4) P&C professionals and support the enterprise in the following functional areas: Partnership with Business Leaders, Employee and Labor Relations, Retention, Performance Management, Policy Review and Implementation, employment programs including unemployment, workers compensation and leaves of absence and ensuring compliance with federal, state and local employment laws.
Our Exceptional Benefits Plan includes:
Supportive & Friendly Culture
Manage national accounts for Fortune 500 companies
Medical, Dental, Vision coverage options
Flexible Spending & Health Savings Accounts
Company paid Life Insurance
401k with Employer Contribution
Company paid Short/Long Term Disability
Generous Paid Time Off program + Holidays
Career Growth Opportunities and Career Mapping
Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program (Non-Union employees), Identity Theft Protection, Critical Illness Plans, Commuter Benefits and various employee discount offerings from our Vendors
Stratus is one of the nation’s largest brand implementation companies. We are made up of 1,200+ employees nationwide who roll up their sleeves, dive into the details and bring our clients’ brands to life! We deliver versatile solutions for some of the nation’s largest and most recognized brands. From exterior signage & interior branding to site refresh & remodel, from energy & lighting to repair & maintenance solutions, we deliver ideal solutions to meet all our client's branding needs.
Responsibilities
Build rapport with senior leaders, middle-management, and employee base through regular, reoccurring meetings
Meet regularly with People & Culture leaders to discuss trends from department meetings
Serve as point of contact for union contract administration, negotiations, and grievances
Own and manage Employee Assistance Program, including vendor relations, employee communication and program benefits throughout the company
Manage unemployment claim administration
Identify performance and training gaps and work with Learning & Development for training options
Drive legal compliance, monitoring new state, local and federal regulations, ensuring compliance in our P&C processes including, but not limited to, onboarding and offboarding of employees, wage & hour compliance, and employment agreements
Partner with Learning & Development to educate managers and/or employees on policies, procedures, laws, standards, and regulations
Report on trends from employee stay, exit, and annual engagement surveys including recommendations for improvement opportunities
Utilize third-party resources to ensure we are incorporating accurate information into our P&C practices including outside counsel, SHRM, HR Source, insurance providers, and other contracted professional networks, vendors, and auditors
Provide guidance to management in all aspects of an employee’s lifecycle, ensuring procedures are in line with Stratus policies and state/local/federal law (i.e., onboarding/offboarding, performance management, leaves of absence, accommodations, unemployment, workers compensation)
Investigate employee complaints and/or concerns in accordance with Stratus policy and state/local/federal law. Ensure appropriate resolution is implemented and documented
Enforce 90 day and annual performance reviews. Identify trends in performance and training gaps and report to P&C leadership
Conduct New Hire Orientations on a rotated basis
Partner with management on employment separation activities, including resignations, terminations, restructuring, and closings
Administration and analysis of annual employee engagement surveys
Management of P&C Help Desk ensuring timely resolution of issues and reporting of trends
Management of P&C vendors including contract administration, vendor relationships, and quarterly business reviews
Other duties as assigned per the demands of the business
QualificationsSkills
Proven ability to build strong and thoughtful relationships with teammates, employees, and Business Partners
Self-starter with strong work ethic
A high level of ownership, confidentiality, and attention to detail
Strong PC skills (MS Office, spreadsheets, internet, etc.)
Advanced analytical skills, including high level proficiency with Excel
Exceptional communication skills and the ability to regularly interact with employees, managers, Senior Leadership, and C-Level Executives
Proven ability to successfully lead a remote team of professional-level employees
Education, experience, certifications
Degree in Human Resources or other relevant business area, Current SHRM or HRCI certification(s) highly preferred
10+ years of HR Generalist experience
5+ years of management experience
Knowledge of employment policy and procedure and federal and state laws
Physical and mental demands
Ability to work in our IL offices 3-5 days per week
Be quick to change course when priorities shift
Maintain a sense of enthusiasm and urgency
Position may require working outside of normal hours as business needs arise
Ability to travel when needed
Working Conditions
Prolonged hours in front of the computer
eeo/mfdv
Our Exceptional Benefits Plan includes:
Supportive & Friendly Culture
Manage national accounts for Fortune 500 companies
Medical, Dental, Vision coverage options
Flexible Spending & Health Savings Accounts
Company paid Life Insurance
401k with Employer Contribution
Company paid Short/Long Term Disability
Generous Paid Time Off program + Holidays
Career Growth Opportunities and Career Mapping
Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program (Non-Union employees), Identity Theft Protection, Critical Illness Plans, Commuter Benefits and various employee discount offerings from our Vendors
Stratus is one of the nation’s largest brand implementation companies. We are made up of 1,200+ employees nationwide who roll up their sleeves, dive into the details and bring our clients’ brands to life! We deliver versatile solutions for some of the nation’s largest and most recognized brands. From exterior signage & interior branding to site refresh & remodel, from energy & lighting to repair & maintenance solutions, we deliver ideal solutions to meet all our client's branding needs.
Responsibilities
Build rapport with senior leaders, middle-management, and employee base through regular, reoccurring meetings
Meet regularly with People & Culture leaders to discuss trends from department meetings
Serve as point of contact for union contract administration, negotiations, and grievances
Own and manage Employee Assistance Program, including vendor relations, employee communication and program benefits throughout the company
Manage unemployment claim administration
Identify performance and training gaps and work with Learning & Development for training options
Drive legal compliance, monitoring new state, local and federal regulations, ensuring compliance in our P&C processes including, but not limited to, onboarding and offboarding of employees, wage & hour compliance, and employment agreements
Partner with Learning & Development to educate managers and/or employees on policies, procedures, laws, standards, and regulations
Report on trends from employee stay, exit, and annual engagement surveys including recommendations for improvement opportunities
Utilize third-party resources to ensure we are incorporating accurate information into our P&C practices including outside counsel, SHRM, HR Source, insurance providers, and other contracted professional networks, vendors, and auditors
Provide guidance to management in all aspects of an employee’s lifecycle, ensuring procedures are in line with Stratus policies and state/local/federal law (i.e., onboarding/offboarding, performance management, leaves of absence, accommodations, unemployment, workers compensation)
Investigate employee complaints and/or concerns in accordance with Stratus policy and state/local/federal law. Ensure appropriate resolution is implemented and documented
Enforce 90 day and annual performance reviews. Identify trends in performance and training gaps and report to P&C leadership
Conduct New Hire Orientations on a rotated basis
Partner with management on employment separation activities, including resignations, terminations, restructuring, and closings
Administration and analysis of annual employee engagement surveys
Management of P&C Help Desk ensuring timely resolution of issues and reporting of trends
Management of P&C vendors including contract administration, vendor relationships, and quarterly business reviews
Other duties as assigned per the demands of the business
QualificationsSkills
Proven ability to build strong and thoughtful relationships with teammates, employees, and Business Partners
Self-starter with strong work ethic
A high level of ownership, confidentiality, and attention to detail
Strong PC skills (MS Office, spreadsheets, internet, etc.)
Advanced analytical skills, including high level proficiency with Excel
Exceptional communication skills and the ability to regularly interact with employees, managers, Senior Leadership, and C-Level Executives
Proven ability to successfully lead a remote team of professional-level employees
Education, experience, certifications
Degree in Human Resources or other relevant business area, Current SHRM or HRCI certification(s) highly preferred
10+ years of HR Generalist experience
5+ years of management experience
Knowledge of employment policy and procedure and federal and state laws
Physical and mental demands
Ability to work in our IL offices 3-5 days per week
Be quick to change course when priorities shift
Maintain a sense of enthusiasm and urgency
Position may require working outside of normal hours as business needs arise
Ability to travel when needed
Working Conditions
Prolonged hours in front of the computer
eeo/mfdv