Logo
Boston Consulting Group

Global UX Designer Senior Manager

Boston Consulting Group, Chicago, Illinois, United States, 60290


Who We AreBCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.

What You'll DoAs a key member of BCG's Global IT UX Center of Expertise (CoE), you will design the user experience for the firm's Gen AI portfolio. Your work will drive the creation of virtual assistants and large language models (LLMs) across the consulting case team lifecycle, leveraging Gen AI technologies to enhance productivity and provide a distinctive advantage for BCG's clients. We are seeking a highly creative and experienced Product Designer to join our dynamic cross-functional team. The ideal candidate will have a passion for designing intuitive and engaging AI-driven products. You will play a crucial role in shaping the user experience (UX) and interface (UI) of our Gen AI products, ensuring they are user-friendly, visually appealing, and aligned with our clients' needs.

What You'll BringExperience and qualificationsExpertise in mixed methods across generative and evaluative research, including surveys, interviews, and usability testing using tools such as Qualtrics, Dovetail, Maze, and Usertesting.com.Proficiency in design and prototyping tools such as Sketch, Figma, and Adobe Suite.Strong understanding of user-centered design principles and methodologies.Excellent visual design UI skills with a keen eye for detail and aesthetics.Strong communication and presentation skills, with the ability to articulate design decisions and collaborate effectively with cross-functional teams.Familiarity with front-end development principles (HTML, CSS, JavaScript) is a plus.Deep expertise in design systems and atomic design principles, working with UX patterns and component-based libraries.Comprehensive understanding of usability and accessibility standards across web, mobile, and responsive platforms.Minimum of 8 years of experience in product design, preferably in a consultancy, agency, or technology-driven environment.Proven experience designing AI-driven or software products from POC to MVP for multi-region deployment and rollout.Comfortable leading UX workstreams in large global teams across multiple time zones, collaborating with a diverse set of stakeholders.Proficient in operating across all stages of the design lifecycle from product discovery through to delivery.Practical knowledge of working within a product software development team with a deep understanding of agile, scrum, and design thinking.Experience leading and managing designers, mentoring individuals, and cultivating an environment that fosters experimentation.

Who You'll Work WithBCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.