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Columbia University

Director, Talent Operations and Human Resources

Columbia University, New York, New York, us, 10261


Job Type: Officer of Administration

Regular/Temporary: Regular

Hours Per Week: 35

Salary Range: $140,000-$155,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.Position Summary

Reporting to the Senior Director of Human Resources, the Director of Talent Operations and Human Resources plays a pivotal role in both driving strategic initiatives and ensuring the effective execution of day-to-day HR operations. Working closely with the Senior Director, the Director will help set the vision and strategic direction for HR at Columbia Business School (CBS) while also 'rolling up their sleeves' to lead the implementation of key HR processes and systems.

This position requires a leader who can operate at both a high strategic level and in the tactical, hands-on management of HR functions. The Director will be responsible for maintaining operational excellence across HR activities, overseeing talent operations, and enhancing the efficiency of HR systems, ensuring alignment with the broader goals of the School and University policies. Successful candidates will balance strategic priorities with hands-on, detailed work to ensure seamless execution and continuous improvement.

Responsibilities

Strategic Planning & Leadership

Collaborates with the Senior Director to drive HR initiatives that align with School goals and University policies, ensuring consistency with Columbia Business School's overall strategic objectives.

Designs and implements key HR initiatives focused on process improvements, HR technology, and data-driven decision-making.

Supports the Senior Director in driving key HR initiatives, with an emphasis on process improvements, HR technology advancements, and data-driven decision-making. Develops and manages detailed project plans, outlining timelines, resource requirements, and milestones to ensure effective execution.

Partners with leaders across CBS ensuring seamless integration of new systems, policies, and processes.

Serves as a trusted partner to CBS leadership, providing guidance on workforce planning and talent development to achieve business objectives.

Identifies and addresses organizational and people-related challenges, improving work relationships, morale, and productivity.

Operational Excellence & Process Improvement

Leads the refinement and improvement of HR processes, ensuring best-in-class recruitment, performance management, and retention practices that provide a service-oriented approach to School stakeholders.

Ensures compliance with University policies, as well as federal, state, and local regulations, serving as HR expert on audit requirements and policy interpretations.

Conducts regular reviews of HR systems and processes, implementing continuous improvements to streamline operations and enhance efficiencies.

Evaluates and enhances HR systems, ensuring effective use of technology and data to support organizational goals and operational excellence.

Talent Management Leadership

In collaboration with the Senior Director, leads the annual merit and performance management process, partners with the leadership to determine annual salary increases, promotions, and other compensation decisions.

Partners with Columbia University Central Human Resources (CUHR) to conduct market compensation analysis, assess internal equity, and ensure fair and competitive compensation for all roles.

Provides expert guidance on complex employee relations issues, providing recommendations that balance employee needs with organizational goals.

Works closely with the Office of General Counsel and the CUHR team to ensure compliance with University policies and employment law.

Minimum Qualifications

Bachelor's degree required. Minimum of 5 years of HR experience, with demonstrated experience in talent development and employee relations.

Strong ability to collaborate with and take direction from senior leadership while maintaining autonomy in executing tasks.

Must have a growth mindset and experience in coaching.

Proven ability to work in a high-volume, high-pressure environment requiring confidentiality, discretion, and diplomacy.

Excellent written, oral communication, and presentation skills, with strong interpersonal skills and the ability to diffuse tense situations.

Demonstrated ability to manage HR operations and provide solutions in complex environments.

Preferred Qualifications

Familiarity with higher education institutions.

Expertise in HR process improvement and change management.

Experience partnering with senior leaders in a matrixed organization.

Proven success in managing HR operations, including workforce planning, recruitment, talent management, and compensation practices.

Ability to lead cross-functional teams, manage change initiatives, and drive organizational effectiveness.

Strong project management skills, with the capacity to manage multiple initiatives simultaneously and ensure timely completion.

Experience in designing and executing HR strategies that align with organizational goals and drive impactful results.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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