Institute of Inspection , Cleaning and Restoration Certification
Job Program Compliance Coordinator
Institute of Inspection , Cleaning and Restoration Certification, Plant City, Florida, United States, 33565
Benefits:401(k) matchingBonus based on performanceCompany partiesCompetitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & developmentJob Program Compliance Coordinator
Company and Culture:
PuroClean of Plant City, Florida is one of the largest, fastest growing restoration contractors in the area. We strive to be a leader in emergency property restoration services, help families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Position Description:
With a team mentality, manage job program operations, ensuring jobs are completed according to PuroClean processes and procedures. Keep the Operations Manager updated on all aspects of related jobs. Manage and improve customer satisfaction, including the resolution of customer complaints. Documentation is completed in a timely and accurate manner. Both internal and external communications are timely and effective. Jobs are completed, either meeting or exceeding customer expectations. A PuroClean Job Program Compliance Coordinator takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Responsibilities:
Manage Program jobs (residential and commercial) as required for Water, Fire, Mold, Biohazard, Contents/Cleaning and Large LossManage all aspects of claims from accepting jobs to overseeing production milestones to completion of claim related tasks, from start to finish including communications with Third Party Companies, customers and adjustersManage virtual assistantAssist in Large Loss job documentation and data entryAssist Operations Manager with technicians daily assignmentsQualifications:
Experience with Restoration Programs (TPAs) including but not limited to Contractor Connection, Alacrity, PuroLogic, Eberl, Symbility, CoreLogicExperience in using Xactanalysis, Company Cam, MICA, etcHighly motivated and reliableAbility to learn quickly and flexible with change and professional challengesStrength with multitasking and handling deadlines, organizational skillsAttention to detail, calm under pressureWorks well on their own or as part of a teamAble to provide excellent customer service and meet needs of TPAs and adjustersAbility to communicate clearly and effectively with a genuine interest in people. Representing the brand with honesty, integrity, and professionalism
Compensation: $50,000.00 - $70,000.00 per year
"We Build Careers" - Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!Apply today and join our Winning TEAM
"We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership"
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
Company and Culture:
PuroClean of Plant City, Florida is one of the largest, fastest growing restoration contractors in the area. We strive to be a leader in emergency property restoration services, help families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Position Description:
With a team mentality, manage job program operations, ensuring jobs are completed according to PuroClean processes and procedures. Keep the Operations Manager updated on all aspects of related jobs. Manage and improve customer satisfaction, including the resolution of customer complaints. Documentation is completed in a timely and accurate manner. Both internal and external communications are timely and effective. Jobs are completed, either meeting or exceeding customer expectations. A PuroClean Job Program Compliance Coordinator takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Responsibilities:
Manage Program jobs (residential and commercial) as required for Water, Fire, Mold, Biohazard, Contents/Cleaning and Large LossManage all aspects of claims from accepting jobs to overseeing production milestones to completion of claim related tasks, from start to finish including communications with Third Party Companies, customers and adjustersManage virtual assistantAssist in Large Loss job documentation and data entryAssist Operations Manager with technicians daily assignmentsQualifications:
Experience with Restoration Programs (TPAs) including but not limited to Contractor Connection, Alacrity, PuroLogic, Eberl, Symbility, CoreLogicExperience in using Xactanalysis, Company Cam, MICA, etcHighly motivated and reliableAbility to learn quickly and flexible with change and professional challengesStrength with multitasking and handling deadlines, organizational skillsAttention to detail, calm under pressureWorks well on their own or as part of a teamAble to provide excellent customer service and meet needs of TPAs and adjustersAbility to communicate clearly and effectively with a genuine interest in people. Representing the brand with honesty, integrity, and professionalism
Compensation: $50,000.00 - $70,000.00 per year
"We Build Careers" - Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!Apply today and join our Winning TEAM
"We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership"
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.