Omni Inclusive
Executive Events Coordinator I
Omni Inclusive, Chicago, Illinois, United States, 60290
The Workplace Services Events Team designs and produces events that bring together executives, partners, customers and employees in the Chicago Tower. We are seeking a candidate who is passionate about hospitality and events to join our Chicago-based events team. We specialize in in-person experiences. Success in this role requires agility, clear and compelling communications, outstanding organizational skills, and the ability to collaborate cross-functionally. This individual will work closely with the Security, Space Planning, Facilities, Workplace, Culinary and Guest Services Teams to deliver successful events.
Roles & Responsibilities:-The position is responsible for the operational excellence of our meetings/events and the holistic guest experience including but not limited to: customer meetings, executive receptions, intimate dinners, town halls and employee events-Continuously research and report innovative and creative event and entertainment options-Solid office management / workplace environment knowledge-Ticketing and planning on Salesforce platform-Strong customer service and executive interaction experience-Understand Salesforce brand and product positioning with the ability to ensure consistent, on-brand messaging for all events-Continuous development of team playbooks and standard operating procedures-Organize logistics, from beginning to end, for customer facing meetings, town halls, etc.-Pre, onsite and post event logistical management-Key stakeholder for G-Cal calendar management for internal event space-Co-Manage vendor relationships (agencies, vendors, caterers, etc.) and work with internal teams.-Liaise and negotiate with vendors to achieve the most favorable terms for goods and services-Management of event statistics and ad hoc reporting-Manage various workplace projects as assigned-Multitask many events and projects at one time
Required Skills:-Experience will be evaluated based on alignment to the core competencies for the role-Highly personable and customer service focused with great attention to detail-Excellent written and verbal communication with ability to proactively address client's needs-Experience in managing budgets, financial planning and tracking-Excellent problem-solving skills with ability to creatively negotiate demands-Results-oriented, customer-driven, and organized-Knowledge of Salesforce platform-Assess and prioritize workload in a strict deadline centric environment-Thrive on teamwork and overcoming obstacles-Ability to work a flexible schedule as needed-In-depth knowledge of Microsoft Office programs (Word, Excel, Outlook, and PowerPoint) is necessary
Roles & Responsibilities:-The position is responsible for the operational excellence of our meetings/events and the holistic guest experience including but not limited to: customer meetings, executive receptions, intimate dinners, town halls and employee events-Continuously research and report innovative and creative event and entertainment options-Solid office management / workplace environment knowledge-Ticketing and planning on Salesforce platform-Strong customer service and executive interaction experience-Understand Salesforce brand and product positioning with the ability to ensure consistent, on-brand messaging for all events-Continuous development of team playbooks and standard operating procedures-Organize logistics, from beginning to end, for customer facing meetings, town halls, etc.-Pre, onsite and post event logistical management-Key stakeholder for G-Cal calendar management for internal event space-Co-Manage vendor relationships (agencies, vendors, caterers, etc.) and work with internal teams.-Liaise and negotiate with vendors to achieve the most favorable terms for goods and services-Management of event statistics and ad hoc reporting-Manage various workplace projects as assigned-Multitask many events and projects at one time
Required Skills:-Experience will be evaluated based on alignment to the core competencies for the role-Highly personable and customer service focused with great attention to detail-Excellent written and verbal communication with ability to proactively address client's needs-Experience in managing budgets, financial planning and tracking-Excellent problem-solving skills with ability to creatively negotiate demands-Results-oriented, customer-driven, and organized-Knowledge of Salesforce platform-Assess and prioritize workload in a strict deadline centric environment-Thrive on teamwork and overcoming obstacles-Ability to work a flexible schedule as needed-In-depth knowledge of Microsoft Office programs (Word, Excel, Outlook, and PowerPoint) is necessary