Yamazen
Help Desk Technician
Yamazen, Elk Grove Village, Illinois, us, 60009
Job Details
Job LocationHeadquarters - Elk Grove Village, IL
Description
Established for over 50 years, Yamazen Inc. is a leading importer and distributor of quality CNC manufacturing machinery, including machine tools and injection molding machines. We service manufacturers in the automotive, aerospace, construction equipment, medical, and I.T. industries.
Yamazen has an immediate opening for a Help Desk Technician- Entry Level
to join our team. The position is located in our U.S. Corporate Headquarters in Schaumburg, IL. The person hired will be responsible for providing internal users with IT technical support via telephone, in person, or via email utilizing a ticketing system. Our work technology requirements include Windows 10/11, Microsoft 365 and Office, Office 365, Salesforce, iPhone and iPad.
Other responsibilities include:IT Support relating to technical issues involving Microsoft's core business applications and operating systemsBasic technical support at the network levelSetup a user account, PC and IT devices.Purchasing and tracking IT assetsDirect unresolved issues to the next level of support personnelQualifications
Qualifications:
Ability to diagnose and resolve basic technical issues on Microsoft 365, Windows, PC, iPhone, IT devices and business applications.Strong communication, customer orientation and problem-solving skillsSalesforce experience is strongly preferredSelf-motivated with the ability to work in a fast moving environment.Ability to work in a team and communicate effectivelySupport experience on Dynamics BC, Infor CSI/Styline, or any ERP system is a plusYamazen's benefits include:
Company paidmedical, dental, vision, short- & long-term disability and life insurance for employees401K with company matchAutomobile purchase discount program
Yamazen is an equal opportunity employment company. All applicants are considered regardless of age, race, sex, color, national origin, religion, marital or veteran status, sexual orientation, or any other protected status.
Job LocationHeadquarters - Elk Grove Village, IL
Description
Established for over 50 years, Yamazen Inc. is a leading importer and distributor of quality CNC manufacturing machinery, including machine tools and injection molding machines. We service manufacturers in the automotive, aerospace, construction equipment, medical, and I.T. industries.
Yamazen has an immediate opening for a Help Desk Technician- Entry Level
to join our team. The position is located in our U.S. Corporate Headquarters in Schaumburg, IL. The person hired will be responsible for providing internal users with IT technical support via telephone, in person, or via email utilizing a ticketing system. Our work technology requirements include Windows 10/11, Microsoft 365 and Office, Office 365, Salesforce, iPhone and iPad.
Other responsibilities include:IT Support relating to technical issues involving Microsoft's core business applications and operating systemsBasic technical support at the network levelSetup a user account, PC and IT devices.Purchasing and tracking IT assetsDirect unresolved issues to the next level of support personnelQualifications
Qualifications:
Ability to diagnose and resolve basic technical issues on Microsoft 365, Windows, PC, iPhone, IT devices and business applications.Strong communication, customer orientation and problem-solving skillsSalesforce experience is strongly preferredSelf-motivated with the ability to work in a fast moving environment.Ability to work in a team and communicate effectivelySupport experience on Dynamics BC, Infor CSI/Styline, or any ERP system is a plusYamazen's benefits include:
Company paidmedical, dental, vision, short- & long-term disability and life insurance for employees401K with company matchAutomobile purchase discount program
Yamazen is an equal opportunity employment company. All applicants are considered regardless of age, race, sex, color, national origin, religion, marital or veteran status, sexual orientation, or any other protected status.