Food and Beverage Manager

Position Overview :The Food and Beverage Manager supports daily operations and ensures that Carneros Resort and Spa’s food and beverage outlets consistently deliver luxury service standards. This role is essential in creating memorable guest experiences, managing team performance, and upholding a culture of accountability and excellence.Key Responsibilities :Team Leadership and Development :Encourage accountability and teamwork, empowering staff to take ownership of guest interactions.Assist with recruitment, onboarding, and performance evaluations to build a cohesive, high-performing team.Provide ongoing coaching, feedback, and training to elevate service quality and foster team engagement.Supervise, motivate, and develop food and beverage team members, ensuring alignment with luxury service standards.Guest Experience and Service Excellence :Monitor guest feedback and proactively implement improvements based on insights and trends.Collaborate with the culinary team to ensure seamless service and deliver exceptional dining experiences.Ensure all service staff adhere to luxury standards, providing personalized, attentive, and anticipatory service.Maintain a visible presence in dining areas to engage with guests, address concerns, and gather feedback.Operational Accountability :Conduct regular audits to ensure compliance with health, safety, and sanitation standards.Implement and enforce service standards and procedures, holding team members accountable for quality and consistency.Ensure cleanliness, organization, and presentation of all food and beverage areas.Oversee daily food and beverage operations, including setup, service, and breakdown, ensuring efficiency and high standards.Financial Management and Cost Control :Assist in managing budgets, tracking expenses, and implementing cost-control measures to meet financial goals.Oversee inventory, ensuring adequate stock levels and efficient use of resources.Identify opportunities to optimize labor, reduce waste, and increase revenue through special promotions.Collaboration and Problem-Solving :Work closely with the Food and Beverage Director, culinary team, and other departments to enhance guest satisfaction.Assist in planning and executing special events, seasonal promotions, and VIP experiences.Proactively address operational challenges and collaborate with other managers to resolve issues effectively.Qualifications :Bachelor’s degree in Hospitality or related field preferred.Minimum of 3 years of supervisory experience in Food and Beverage operations, ideally in a luxury resort or hotel.Strong leadership, organizational, and problem-solving skills.Excellent guest service abilities and a commitment to exceeding expectations.Familiarity with Napa and Sonoma dining trends is a plus.