Nuvance Health
Practice Coordinator - NHMP Cardio-Thoracic Surgery, Poughkeepsie, NY
Nuvance Health, Poughkeepsie, New York, United States, 12600
Description
*Title: *Practice Coordinator - NHMP Cardiac Surgery, Poughkeepsie, NY - Full time/40hours per week, 8 hour shifts 8:00am - 4:30pm, Monday - Friday. Position will oversee both Cardiac Surgery and Vascular Surgery sites (walking distance to each other).
*Summary:*Responsible for providing leadership and oversight to their assigned medical practice in conjunction with the Practice Manager/Assistant Director. Works with the providers and staff to optimize patient flow/processes, reduce errors, and improve access to service and enhance the patient experience. Supports the clinical staffs ability to provide safe, efficient, and patient-centered care. Assists in managing and meeting key performance indicators related to growth, practice operations, patient access/experience, quality, and finance
Responsibilities:
Coordinates the day to day operations of the medical practice including oversight of clerical support staff and serves as a resource person to help with troubleshooting for the Clinical Staff.
2. Participates in the development and implementation of short-term and long-term goals in conjunction with leadership to grow the business and increase market share based on Nuvance Health mission, vision, and values.
3. Assists the Practice Manager in reviewing and meeting key performance indicators (KPIs).
Assists Practice Manager/Assistant Director in managing provider scheduling templates, hours/days of service, no-show rates, and cancellations to ensure appropriate patient access to service based on health system standards.
5. Monitors staffing levels to established system benchmarks, participates in staff hiring process, SBAR development, staff orientation, performance reviews and any disciplinary action.
Assists with deploying employee schedules in API, approving PTO requests and time cards.
Proactively solves problems, administrative issues, or patient complaints in a timely and effective manner.
8. Assists with training and educating staff to ensure compliance with health system policies and procedure, compliance program and any federal/state regulations.
Ensures that all front-end processes are clear and well-executed to support a positive patient experience as well as efficient and accurate billing.
Participates in monthly meetings with providers and non-provider staff and communicates any practice or health system changes and solicits feedback from the team members.
11. In conjunction with Practice Manager and Medical Practice Leadership, identifies any capital needs and assists with providing any information for the operating budget.
Manages and maintains medical practice physical plant, equipment, and inventory control.
Provides oversite of patient registration, check in, point of service collections and correction of practice management system entry errors in coordination with Revenue Cycle department.
Provides assistance with scheduling new provider interviews, on-boarding, and any health plan credentialing activities.
Maintains and Models Nuvance Health Values.
Demonstrates regular, reliable and predictable attendance.
Performs other duties as required.
Other information:
Required:
High School Diploma/GED, 2 years medical office experience, preferably in a supervisory role.Minimum Knowledge, Skills and Abilities Requirements: Strong interpersonal, telephone and computer skills (Microsoft Word, Excel, Outlook, PowerPoint required). Working knowledge of practice management and electronic medical record software systems (Soarian/Cerner preferred). Knowledge of ICD-10, CPT & HCPCS coding required. Strong written and verbal communications skills.
Salary Range: $18.39 - $34.14 hourly (Pay rate per years of experience)
EOE, including disability/vets.
Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.
We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
*Title: *Practice Coordinator - NHMP Cardiac Surgery, Poughkeepsie, NY - Full time/40hours per week, 8 hour shifts 8:00am - 4:30pm, Monday - Friday. Position will oversee both Cardiac Surgery and Vascular Surgery sites (walking distance to each other).
*Summary:*Responsible for providing leadership and oversight to their assigned medical practice in conjunction with the Practice Manager/Assistant Director. Works with the providers and staff to optimize patient flow/processes, reduce errors, and improve access to service and enhance the patient experience. Supports the clinical staffs ability to provide safe, efficient, and patient-centered care. Assists in managing and meeting key performance indicators related to growth, practice operations, patient access/experience, quality, and finance
Responsibilities:
Coordinates the day to day operations of the medical practice including oversight of clerical support staff and serves as a resource person to help with troubleshooting for the Clinical Staff.
2. Participates in the development and implementation of short-term and long-term goals in conjunction with leadership to grow the business and increase market share based on Nuvance Health mission, vision, and values.
3. Assists the Practice Manager in reviewing and meeting key performance indicators (KPIs).
Assists Practice Manager/Assistant Director in managing provider scheduling templates, hours/days of service, no-show rates, and cancellations to ensure appropriate patient access to service based on health system standards.
5. Monitors staffing levels to established system benchmarks, participates in staff hiring process, SBAR development, staff orientation, performance reviews and any disciplinary action.
Assists with deploying employee schedules in API, approving PTO requests and time cards.
Proactively solves problems, administrative issues, or patient complaints in a timely and effective manner.
8. Assists with training and educating staff to ensure compliance with health system policies and procedure, compliance program and any federal/state regulations.
Ensures that all front-end processes are clear and well-executed to support a positive patient experience as well as efficient and accurate billing.
Participates in monthly meetings with providers and non-provider staff and communicates any practice or health system changes and solicits feedback from the team members.
11. In conjunction with Practice Manager and Medical Practice Leadership, identifies any capital needs and assists with providing any information for the operating budget.
Manages and maintains medical practice physical plant, equipment, and inventory control.
Provides oversite of patient registration, check in, point of service collections and correction of practice management system entry errors in coordination with Revenue Cycle department.
Provides assistance with scheduling new provider interviews, on-boarding, and any health plan credentialing activities.
Maintains and Models Nuvance Health Values.
Demonstrates regular, reliable and predictable attendance.
Performs other duties as required.
Other information:
Required:
High School Diploma/GED, 2 years medical office experience, preferably in a supervisory role.Minimum Knowledge, Skills and Abilities Requirements: Strong interpersonal, telephone and computer skills (Microsoft Word, Excel, Outlook, PowerPoint required). Working knowledge of practice management and electronic medical record software systems (Soarian/Cerner preferred). Knowledge of ICD-10, CPT & HCPCS coding required. Strong written and verbal communications skills.
Salary Range: $18.39 - $34.14 hourly (Pay rate per years of experience)
EOE, including disability/vets.
Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.
We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.