SMBC
Operations Transformation Director
SMBC, New York, New York, us, 10261
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $166,000.00 and $205,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Role Description
The Operations Transformation Group plays a pivotal role in our strategic transformation from a people intensive manual data collection organization into next generation highly automated Operations Functionality. The candidate will be assigned tasks to work with managers across our Operations, Front Office, Back Office, Risk, Credits and Technology team to develop the vision and strategy for a highly automated organization that sources and transforms data to feed our upstream and downstream partners.
These efforts are occurring within the broader context of major strategic initiatives to extend our market leadership and build next-generation capabilities and products that are powered by our World Class datasets. In short, the Transformation team will lead fundamental organizational and operational changes while partnering with technology to build the next generation of data tools with modern technology.
The ideal candidate must be technical enough and up to date with modern technology to automate manual data collection processes. In addition, the ideal candidate should be experienced in operations and Transaction/Deal workflow to automate manual data quality operations.
Role Responsibilities
Demonstrates thorough abilities and/or a proven record of success contributing to the development of business vision and strategies, managing complex organization transformation through people, process and technology changes, and possessing consultative and project management experiences in the following areas:
Building proven and collaborative relationships with team members.
Leveraging diverse views to encourage innovation and helping develop and grow team members throughout the course of every engagement by providing timely meaningful written and verbal feedback.
Delivering significant business results that reflect strategic and creative thinking, problem solving, and individual initiatives.
Identifying and addressing client needs, building, maintaining, and utilizing networks of client relationships.
Managing resource requirements, project workflow, budgets, and status updates.
Communicating effectively in written and oral formats to various situations and audiences.
Managing and conducting quantitative and qualitative benchmarking and primary and secondary analyses of large and complex data; and,
Utilizing and applying into projects knowledge of applications and systems that support the following processes: product lifecycle management, ideation management, project planning and requirements gathering and Agile project management.
Qualifications and Skills
10+ years of work experience, preferably in financial services operations or program / project management
Bachelor’s degree in Finance or related field and/or equivalent work experience preferred
Must be composed, detail oriented and organized
Ability to multi-task across a large body of work
Knowledge of financial markets and products
Strong written and verbal communication skills
Strong PowerPoint presentation skills
Ability to work across teams and ability to influence
Must be highly disciplined, a self-starter, and have the ability to execute in a fast-paced, results-driven environment.
Additional Requirements
D&I Commitment
Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.
SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
The anticipated salary range for this role is between $166,000.00 and $205,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.
Role Description
The Operations Transformation Group plays a pivotal role in our strategic transformation from a people intensive manual data collection organization into next generation highly automated Operations Functionality. The candidate will be assigned tasks to work with managers across our Operations, Front Office, Back Office, Risk, Credits and Technology team to develop the vision and strategy for a highly automated organization that sources and transforms data to feed our upstream and downstream partners.
These efforts are occurring within the broader context of major strategic initiatives to extend our market leadership and build next-generation capabilities and products that are powered by our World Class datasets. In short, the Transformation team will lead fundamental organizational and operational changes while partnering with technology to build the next generation of data tools with modern technology.
The ideal candidate must be technical enough and up to date with modern technology to automate manual data collection processes. In addition, the ideal candidate should be experienced in operations and Transaction/Deal workflow to automate manual data quality operations.
Role Responsibilities
Demonstrates thorough abilities and/or a proven record of success contributing to the development of business vision and strategies, managing complex organization transformation through people, process and technology changes, and possessing consultative and project management experiences in the following areas:
Building proven and collaborative relationships with team members.
Leveraging diverse views to encourage innovation and helping develop and grow team members throughout the course of every engagement by providing timely meaningful written and verbal feedback.
Delivering significant business results that reflect strategic and creative thinking, problem solving, and individual initiatives.
Identifying and addressing client needs, building, maintaining, and utilizing networks of client relationships.
Managing resource requirements, project workflow, budgets, and status updates.
Communicating effectively in written and oral formats to various situations and audiences.
Managing and conducting quantitative and qualitative benchmarking and primary and secondary analyses of large and complex data; and,
Utilizing and applying into projects knowledge of applications and systems that support the following processes: product lifecycle management, ideation management, project planning and requirements gathering and Agile project management.
Qualifications and Skills
10+ years of work experience, preferably in financial services operations or program / project management
Bachelor’s degree in Finance or related field and/or equivalent work experience preferred
Must be composed, detail oriented and organized
Ability to multi-task across a large body of work
Knowledge of financial markets and products
Strong written and verbal communication skills
Strong PowerPoint presentation skills
Ability to work across teams and ability to influence
Must be highly disciplined, a self-starter, and have the ability to execute in a fast-paced, results-driven environment.
Additional Requirements
D&I Commitment
Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.
SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.