Operations Manager

THE POSITION IN A NUTSHELL Sciens Building Solutions is seeking an Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire alarm and security industry, and is ready to assume ownership of a branch operations role while being part of a vibrant national organization. WHAT YOU'LL BE DOING (and doing well) Responsible to ensure all associates embrace the safety culture and comply with all safety initiatives. Manage the engineering, project management, and service departments for the assigned Division. Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff. Responsible for the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs. Responsible for developing a budget and meeting revenue and gross margin targets. Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential. Responsible for delivering projects within the original budgeted cost. Responsible for executing monthly project cost and Work in Progress (WIP) analysis. Reports the information in an effective manner to management, and takes corrective action as needed. Responsible for efficient asset management, such as inventory and company service vehicles. Responsible for building a high-performance culture to include annual performance reviews and development initiatives. Responsible for manpower planning and allocation. Responsible in part for customer satisfaction and cash collections. Works closely with the sales team to support the growth and profitability of the branch. Responsible for control and calibration of inspection, measuring, and testing equipment. WHAT WE LIKE ABOUT YOU Two to five years’ experience in an operations manager role within the fire alarm and security industry. Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors. Strong, positive team builder with leadership ability. Knowledge of current fire alarm and security systems. Strong understanding of Profit and Loss statements and key financial drivers. Ability to attract, develop, grow, and retain a team. Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions. WHAT WE'RE BRINGING TO THE TABLE Competitive salary based on qualifications. Paid time off plan and holidays. 401(k) matching. Short term and long-term disability. Medical, dental, and vision plans with options. Life insurance. Company cell phone, laptop, and vehicle. Professional career development opportunities. Tuition reimbursement.