Catering Event Manager

POSITION OVERVIEW - Luxury Catering Event Manager Experience Required The Catering Event Manager is a key position responsible for the planning, detailing, and supervision of all culinary, beverage, and venue services at PPHG special events. The Catering Event Manager is the liaison between clients/coordinators and PPHG departments to guarantee successful pre-planning and execution of all events. RESPONSIBILITIES ACCOUNT/FILE MANAGEMENT Once assigned to an event, act as a “second” to the Sales Manager until the event tasting, at which time, you will take over as the client’s main contact leading up to the day of the event. Communicate with client and/or coordinator to gather necessary information, such as floor plans, timelines, and rental orders in a timely manner, and assist with those items, as necessary. Responsible for accurate Event Order details, as well as ensuring the final payment is complete on time. Lead event operations discussion for assigned events, responsible for follow-up circulation and timely communication with proper departments FOOD & BEVERAGE MENU CONSULTING Proficient Menu Knowledge: Awareness of all ingredients in dishes. Adjust menu based on allergies and dietary restrictions. Conduct Menu Tastings: Describe all menu items as they are served. Discuss timeline, layout, and flow of event, while working in the best interests of PPHG and upholding company standards. Conduct Menu Consultations: Schedule phone conference or meeting with clients who are not having a tasting. Describe menu in full detail and assist clients in making selections based on PPHG recommendations. Suggestive Selling: Uphold food and beverage minimums. Offer creative enhancements to meet minimums, as well as elevate events. Deadlines Prioritization: Ability to meet culinary and event deadlines, as well as complete administrative work in a timely fashion, prioritizing, when necessary. EVENT DAY MANAGEMENT Act as opening or closing Event Manager for other events when needed, overseeing both setup and breakdown. Responsible for greeting the client and planner upon arrival. Act as liaison between PPHG venues and vendors on site. Manage venue, staff, food and beverage service during event to ensure outstanding service by staff. Provide excellent communication and works cooperatively with Culinary Team. Assist with property management to ensure standards meet or exceed company expectations, including reporting any property maintenance or damage to the venue interiors, grounds, and all storage spaces. OTHER RESPONSIBILITIES Attends weekly event and operational team meetings to be thoroughly informed of event details and logistics. Expected to actively participate in event operations and provide hands-on support to deliver events in keeping with PPHG standards. Submit all outside rental invoices, receipts, and closing inventories to CFO and appropriate Sales Manager. Promote positive guest relations, making every effort to accommodate any guest’s reasonable request during an event. Communicate with Director of Events for event needs. REQUIRED SKILLS & QUALIFICATIONS Must hold a valid Bachelor’s Degree Must have a valid Drivers License Possess a minimum of 2 years of prior event management experience, including file account holding Possess knowledge of proper table service Ability to follow Patrick Properties standards, policies and procedures Excellent verbal and written communication skills including in person, phone and email correspondence Ability to be a clear thinker, analyze and resolve problems exercising good judgment and solution-based thinking Proficient in Microsoft Office and Outlook Detail oriented with the ability to prioritize and organize work assignments Motivate and manage assigned staff while maintaining cohesive team and following up with corrections when necessary Ability to lift and carry up to 30 pounds Ability to be on feet for extended periods of time if needed Willingness to adapt as needed in a fast-paced office environment with the ability to multi-task Ability to work in collaborative environment Ability to communicate effectively and work cooperatively and within all departments Must possess mature, professional demeanor to interact with vendors and team Participate and attend industry and networking events when deemed necessary Must be a team player and be willing and able to jump in the trenches Ability to be on time and have a flexible schedule Ability to work without direct supervision and follow through to completion of assigned tasks