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JPMorgan Chase Bank, N.A.

Associate AML/KYC Officer

JPMorgan Chase Bank, N.A., Tempe, Arizona, us, 85285


Bring your expertise to JPMorgan Chase. As part of AML/KYC Process Management and Controls, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgment to solve real-world challenges that impact our company, customers, and communities. Our culture in AML/KYC Process management is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.

As a Process Management Associate on our AML/KYC Controls team, you will be responsible for facilitating conversations with internal business partners and subject matter experts to gather information to create process flows, update procedures, job aids, and reference material. You will be responsible for Anti Money Laundering (AML) strategic initiatives/projects to meet regulatory obligations. This will include conducting research, analysis and providing qualitative/quantitative insights to lead and direct the projects and initiatives to meet our AML/KYC Standards

AML/KYC Controls team provides oversight and guidance so that the business delivers Anti-Money Laundering (AML) and Know-Your-Customer (KYC) strategies to assure our product and our customer base are fully compliant with Bank Secrecy Act (BSA), PATRIOT Act and FINRA requirements.

AML/KYC Controls works closely with various groups within Consumer & Community Banking, such as the AML/KYC Ops, Business Development and Relationship Management, and Operational teams to deliver ongoing requirements for capturing, reporting and monitoring compliance with regulatory standards.

The role requires alignment with the Firm's AML initiatives and may require coordination with Project Teams, Compliance, Technology, Training, Communications, Legal, AML Operations and the Business. Team members are responsible to be knowledgeable of AML/KYC policies and standards to ensure projects and initiatives are within compliance and mitigate the AML/KYC risks to an acceptable level.

You are a strategic thinker passionate about driving solutions by Process Mapping and Continuous Improvement. You have found the right team.

Job Responsibilities

Lead and facilitate business process mapping sessions effectively with business partners/subject matter expertsApply a process improvement and controls mindset combined with skills to enable evolution from the current to future stateIdentify gaps and opportunities for improvement and/or efficiencies in existing processesWork effectively in a fast-paced, always-changing environmentAdopt a process improvement mindset with the intent to be a subject matter expert for assigned topics being mapped. Analyze data/information to determine tactical and strategic impactsConduct thorough analysis of existing business processes to identify inefficiencies and areas for improvementDemonstrate proven collaboration and relationship-building skills across lines of business and with partners at all levels of the organizationRequired qualifications, capabilities, and skills

Ability to develop detailed process maps, workflows, and documentation to support automation initiativesDevelops robust communication materials including process maps, presentation decks, and status updatesRecord of driving initiatives toward target outcomesIdentifies process and product gaps and areas of opportunityBreaks down complex challenges into key problems to solveProven experience in process automation, business process improvement, or a related fieldStrong analytical and problem-solving abilities, exceptional communication and interpersonal skillsExcellent project management and organizational skillsAbility to work effectively in a fast-paced, dynamic environmentFoster a collaborative and innovative work environment that encourages knowledge sharing and continuous learningMicrosoft PowerPoint, Visio

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans