Desktop Support Technician

*Description:*Our client is doing a Computer Replacement Project in which they need some additional help. They have both Dell PCs and Mac devices in their environment. They are looking for a desktop support resource who has experience working with both PCs and Macs. If they don't have both then PC is preferred over Mac, they are still on Windows 10. They would like this individual to have familiarity with doing replacements in the past. They will have their appointments scheduled ahead of time and have to transfer local data to the new device. Some users have special applications outside of the standard image and will have to load individual software from time to time. This individual also needs to have IT Support experience, if there is a slow day on the replacements they will help out with day to day support, ticket backlog, etc. Customer service experience is very important in their environment. Higher Education experience is a plus.*Top Skills:*2+ years of experience doing computer replacements2+ years of experience working with PCs and Macs2+ years of experience providing general IT Support2+ years of experience transferring personal data (local data)*Secondary Skills:*SCCM / JAMF - tools they use to configure computersTeamDynamix - their ticketing toolPapercut - printing systems*Additional Skills:*Desktop, Windows 10, Deployment, Hardware, Mac, Windows, Macintosh, IT support, Technical support, SCCM, JAMF, Customer Service, Communication skills, Professionalism, Timeliness*Contract Duration:*Start Date: January 6th, 2025End Date: April 30th, 2025*Schedule:*Monday-Friday, 8am-5pm*Candidates must be local to Bowling Green, OH.*Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:* Medical, dental & vision* Critical Illness, Accident, and Hospital* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available* Life Insurance (Voluntary Life & AD&D for the employee and dependents)* Short and long-term disability* Health Spending Account (HSA)* Transportation benefits* Employee Assistance Program* Time Off/Leave (PTO, Vacation or Sick Leave)

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We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

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