Softbank Investment advisers
Solutions Consultant
Softbank Investment advisers, San Jose, California, United States, 95199
About WhatfixWhatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making.
Job Description
Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider. Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience. We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments.
With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.
Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
The sole vendor named as Customers’ Choice: 2024 Gartner Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd and 4.5 on Gartner Peer Insights with a high CSAT of 99.8%.
Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Third Consecutive Year.
Won the Silver for Stevie's Employer of the Year 2023.
Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal.
About the Role
We are seeking a stellar Solutions Consultant with expertise in ERP, Pharma, or Insurance to help drive growth at Whatfix. This role requires a strategic thinker who can become an expert in the Whatfix product, guiding prospects from initial demo to Proof of Concept (PoC). You will partner closely with Sales to articulate the value proposition and benefits of Whatfix’s digital adoption solutions, tailored to the unique needs of enterprise clients.
Responsibilities
Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform.
Partner with the Account Executives during business discovery calls and prepare/deliver presentations and product demonstrations explaining Whatfix products to prospects and customers.
Successfully manage and execute on-site or remote solution demonstrations with the assistance of Account Executives.
Evangelize Whatfix products to prospects, customers, and partners via presentations and product demos.
Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers.
Convey feature input and customer requirements to Product Management teams.
Partner with sales executives to plan, prepare, and execute strategic deals in complex sales cycles.
Respond to objections during solution presentations and articulate the value and return on investment delivered.
Establish and maintain a deep understanding of the overall Whatfix product portfolio and the competitive landscape.
Understand and study Whatfix deployments across industries and develop industry best practices and use cases based on our current deployments.
Self-driven interest to learn more about customers' business and digital transformation trends in their industry.
Liaise with the Engineering, Product, Marketing, and Sales teams to provide consultative product expertise for all customer needs.
Effectively communicate & build confidence with customers across teams.
Qualifications
5+ years of Technical Pre-Sales / Sales Engineering / Solutions Consulting experience.
Ability to study existing deployments across industries like insurance, technology, financial services, and healthcare.
Background in understanding existing deployments across applications like CRM (Salesforce, Microsoft), HR (Workday, Oracle, SAP).
Experience as a Solutions Consultant at an Application Software Company catering to industries relevant to Whatfix.
Consultative selling experience; listening to customer needs and shaping a shared vision for a solution.
Ability to creatively explain and present complex concepts in an easy-to-understand manner.
Understanding of high-performance software and Enterprise SaaS.
Excellent written and verbal communication skills.
Self-motivated with strong interpersonal and problem-solving skills.
Ability to work well in a highly dynamic team environment focused on providing above-industry-standard customer service.
Ability to travel to on-site meetings.
Perks / Benefits
Mac shop, work with the newest technologies.
Unlimited PTO policy.
Paid maternity/paternity leave.
Monthly cell phone stipend.
Paid UberEats lunches daily.
Medical, Dental, and Vision coverage (Whatfix pays 80% of the premium for individuals and their families).
Team and company outings.
Learning and Development benefits.
At Whatfix, we value collaboration, innovation, and human connection. We believe that working together in the office five days a week fosters open communication, strengthens our community, and drives innovation.
To facilitate global collaboration, our US teams start and end early, while our India teams start and end late. US teams do not have any evening meetings. Relocation and Sponsorship offered.
We strive to live and breathe our Cultural Principles and encourage employees to demonstrate core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust is the foundation; and Do it as you own it.
Whatfix is an Equal Opportunity Employer and an E-Verify participant. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary for this role ranges between 170K and 230K, split between the base and variable. Compensation will be determined by factors such as level, job-related knowledge, skills, and experience.
Due to our company's global nature and hiring committees spanning different time zones, the interviews for this role will be recorded for those not in attendance to review.
#J-18808-Ljbffr
Job Description
Whatfix is a leading global B2B SaaS organization and the largest pure-play enterprise digital adoption platform solution provider. Utilizing GenAI technology, Whatfix enhances all stages of software deployment with application simulation, product analytics, and digital adoption, driving business outcomes such as increased revenue win rates, cost reduction, risk compliance, enhanced productivity, and improved user experience. We have seven offices in the US, India, UK, Germany, Singapore, and Australia, supporting 700+ global customers, including 80+ Fortune 500 companies. Whatfix has raised $140 million to date and is backed by marquee investors, including Softbank, PeakXV, Dragoneer, and Cisco Investments.
With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.
Recognized as a “Leader” in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.
The sole vendor named as Customers’ Choice: 2024 Gartner Voice of the Customer for Digital Adoption Platform Report. We also boast a star rating of 4.6 on G2 Crowd and 4.5 on Gartner Peer Insights with a high CSAT of 99.8%.
Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Third Consecutive Year.
Won the Silver for Stevie's Employer of the Year 2023.
Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal.
About the Role
We are seeking a stellar Solutions Consultant with expertise in ERP, Pharma, or Insurance to help drive growth at Whatfix. This role requires a strategic thinker who can become an expert in the Whatfix product, guiding prospects from initial demo to Proof of Concept (PoC). You will partner closely with Sales to articulate the value proposition and benefits of Whatfix’s digital adoption solutions, tailored to the unique needs of enterprise clients.
Responsibilities
Understand the multitude of enterprise software trends and technologies in the marketplace and how they create an opportunity for a DAP platform.
Partner with the Account Executives during business discovery calls and prepare/deliver presentations and product demonstrations explaining Whatfix products to prospects and customers.
Successfully manage and execute on-site or remote solution demonstrations with the assistance of Account Executives.
Evangelize Whatfix products to prospects, customers, and partners via presentations and product demos.
Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers.
Convey feature input and customer requirements to Product Management teams.
Partner with sales executives to plan, prepare, and execute strategic deals in complex sales cycles.
Respond to objections during solution presentations and articulate the value and return on investment delivered.
Establish and maintain a deep understanding of the overall Whatfix product portfolio and the competitive landscape.
Understand and study Whatfix deployments across industries and develop industry best practices and use cases based on our current deployments.
Self-driven interest to learn more about customers' business and digital transformation trends in their industry.
Liaise with the Engineering, Product, Marketing, and Sales teams to provide consultative product expertise for all customer needs.
Effectively communicate & build confidence with customers across teams.
Qualifications
5+ years of Technical Pre-Sales / Sales Engineering / Solutions Consulting experience.
Ability to study existing deployments across industries like insurance, technology, financial services, and healthcare.
Background in understanding existing deployments across applications like CRM (Salesforce, Microsoft), HR (Workday, Oracle, SAP).
Experience as a Solutions Consultant at an Application Software Company catering to industries relevant to Whatfix.
Consultative selling experience; listening to customer needs and shaping a shared vision for a solution.
Ability to creatively explain and present complex concepts in an easy-to-understand manner.
Understanding of high-performance software and Enterprise SaaS.
Excellent written and verbal communication skills.
Self-motivated with strong interpersonal and problem-solving skills.
Ability to work well in a highly dynamic team environment focused on providing above-industry-standard customer service.
Ability to travel to on-site meetings.
Perks / Benefits
Mac shop, work with the newest technologies.
Unlimited PTO policy.
Paid maternity/paternity leave.
Monthly cell phone stipend.
Paid UberEats lunches daily.
Medical, Dental, and Vision coverage (Whatfix pays 80% of the premium for individuals and their families).
Team and company outings.
Learning and Development benefits.
At Whatfix, we value collaboration, innovation, and human connection. We believe that working together in the office five days a week fosters open communication, strengthens our community, and drives innovation.
To facilitate global collaboration, our US teams start and end early, while our India teams start and end late. US teams do not have any evening meetings. Relocation and Sponsorship offered.
We strive to live and breathe our Cultural Principles and encourage employees to demonstrate core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust is the foundation; and Do it as you own it.
Whatfix is an Equal Opportunity Employer and an E-Verify participant. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary for this role ranges between 170K and 230K, split between the base and variable. Compensation will be determined by factors such as level, job-related knowledge, skills, and experience.
Due to our company's global nature and hiring committees spanning different time zones, the interviews for this role will be recorded for those not in attendance to review.
#J-18808-Ljbffr