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Transformers Network Inc.

Export Operations Specialist

Transformers Network Inc., Los Angeles, California, United States, 90079


Job Overview

The Export Operations Specialist is responsible for managing day to day operations, communications, and processes related to air export shipments, customs brokerage, and domestic cargo.

About Us

Phoenix International Freight Services, Inc. is a privately-owned global logistics company with U.S. locations in the greater Chicago and Los Angeles areas. Our company focuses on providing quality freight forwarding as well as services in international freight, freight procurement, global supply chain planning, contract logistics and solution design, and cross border eCommerce. We are guided by our core values of experience, innovation, trust, and passion. We believe that these values, as well as a belief in a collaborative employee/customer experience, are what makes us unique.

Why Work with Us?

Excellent opportunities for career growth

Competitive earnings commensurate with experience

Benefits (health, vision, dental, EAP, disability, life)

401k after 90 days with up to 6% match

Positive support-focused culture, collaborative work environment, strong core values that guide the company's mission

Direct access to leadership

A strong company culture that embraces work/life balance

Responsibilities and Duties

Open operation files for export shipments

Monitor and manage all assigned shipments until completion

Daily communications with customers, overseas offices/agents, local partners, and service providers

Ensure accurate customer billing and agent invoicing

Handle quotation requests from operational partners and agents and respond within a timely manner

Work with our overseas offices/agents to resolve any issues

Review standard operating procedures to ensure compliance with government regulations

Ensure the highest level of data quality and integrity by processing shipments accurately

Report anomalies in operations and new customer requirements to management for decisions on additional service requirements

Other duties as assigned by management

Qualifications

A minimum of 3 years of processing air export shipments

Experience with ocean export shipments a plus

Willingness to work rotating Saturdays as needed

Bachelor's degree in Business Administration or equivalent combination of education and work experience

Organized and detail oriented

Excellent communication skills

Experience with CargoWise required

Preferred Qualifications

Experience with Microsoft Office 365 tools

What Makes Us Different?

We don't want to be the biggest. We want to be the best! We believe that focusing on our clients and employees equally creates the perfect environment for success.

T.NETWORK dba Phoenix International is an Equal Opportunity Employer m/f/d/v/so

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