Expedia, Inc.
Director, Performance Partner Vacation Rentals (Sales Excellence)
Expedia, Inc., Austin, Texas, us, 78716
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.Why Join Us?To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.Introduction To The Team:Travel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.Make an Impact!The Director, Performance Partner Vacation Rentals (Sales Excellence) will act as a key partner to the Commercial VP of Vacation Rentals, their leadership teams and cross-functional partners in driving go-to-market excellence in their Market Management teams' field operations. They will act as a key enabler in operationalizing acquisition, growth and optimization strategies, whilst overseeing and driving the execution of daily operational run the business needs of the Market Management teams. This role will have you creating and executing the Field Operations strategy and roadmap, continuously identifying improvement opportunities to our processes, data, analytics and systems infrastructure and ultimately enabling the achievement of the team’s overall business performance objectives.In This Role You Will:Partner with Commercial leadership across the Vacation Rentals Commercial teams within Travel Partnerships and Media (TPM), as well as with cross-functional partners.Operationalize and deliver multiple, centrally run programs, market strategies and partnerships that will accelerate business performance.Design and improve ongoing Market Management operating system and performance management reviews with Market Management leadership.Proactively identify best practices and new strategies, techniques and methods that drive business (over)performance.Manage and continuously improve account segmentation, contact strategies, coverage models and territory alignment.Facilitate the target and quota setting process that drive variable incentive plans.Own the clear communication between the various teams and regions to Commercial leadership regarding performance against targets.Assist Commercial leadership in developing territory and segment specific acquisition, optimization and growth plans.Support Commercial leadership in developing and executing market strategies and programs.Review and analyze the effectiveness of sales incentives against the organization’s strategy and overall financial performance.Drive the execution and operationalization of central programs and initiatives.Identify and drive timely resolution of reporting issues, gaps in processes, and areas of opportunity.Leverage analyses to customize market management techniques to enhance effectiveness and optimize performance.Define the key support systems/processes required to meet the rapid growth of the business.Assist Commercial leadership in evaluating their teams’ performance.Prepare ad hoc analysis & participate in projects as needed.
Experience and Qualifications:Minimum 10+ years in a Sales Excellence, Revenue Operation, Sales Operations or Business Operations role.Experience in advanced segmentation, coverage models, territory alignment techniques and methodologies.Advanced Microsoft Office, Excel and Salesforce skills; advanced skills in data visualization/reporting solutions.Ability to design, develop and enhance complex business and financial models.Experience leading large scale business transformation programs.Demonstrated ability to lead thru influence within a cross-functional environment.Experience building and executing market strategies, territory plans and programs.Develop and monitor metrics, dashboards and reporting tools.Experience across the Customer Lifecycle with pre-sales, sales and customer success teams.Strong problem solving and analytical skills.Excellent verbal and written communication skills and executive stakeholder management.Proven ability to succeed in both collaborative and independent work environments.The total cash range for this position in Austin is $190,000.00 to $266,000.00. Employees in this role have the potential to increase their pay up to $304,000.00, based on ongoing performance in the role.Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience.Accommodation requests:If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team.We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, and others.Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Experience and Qualifications:Minimum 10+ years in a Sales Excellence, Revenue Operation, Sales Operations or Business Operations role.Experience in advanced segmentation, coverage models, territory alignment techniques and methodologies.Advanced Microsoft Office, Excel and Salesforce skills; advanced skills in data visualization/reporting solutions.Ability to design, develop and enhance complex business and financial models.Experience leading large scale business transformation programs.Demonstrated ability to lead thru influence within a cross-functional environment.Experience building and executing market strategies, territory plans and programs.Develop and monitor metrics, dashboards and reporting tools.Experience across the Customer Lifecycle with pre-sales, sales and customer success teams.Strong problem solving and analytical skills.Excellent verbal and written communication skills and executive stakeholder management.Proven ability to succeed in both collaborative and independent work environments.The total cash range for this position in Austin is $190,000.00 to $266,000.00. Employees in this role have the potential to increase their pay up to $304,000.00, based on ongoing performance in the role.Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience.Accommodation requests:If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team.We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, and others.Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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