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Memorial Care

Director, Internal Communications

Memorial Care, Fountain Valley, California, us, 92728


Title:

Director, Internal Communications

Location:

Fountain Valley, Hybrid

Department:

Marketing

Status:

Full Time

Shift:

Exempt

Pay Range*: $135,782.40 - $186,716/annually

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The Director of Internal Communications will lead the strategy and execution of internal communications across MemorialCare. This role is pivotal in maintaining the brand voice and integrity across all platforms, ensuring that internal communications are consistent, engaging, and aligned with the organization's goals and values. The Director will work closely with senior management teams, employees, and key stakeholders to bridge the information gap between employees and leadership, and to build brand awareness and reputation within the healthcare industry.

Essential Functions and Responsibilities of the Job

Develop and implement comprehensive internal communications plans as part of integrated MarComms plans and to support key strategic initiatives across the organization, in collaboration with the Vice President of Communications & Public Relations.

Oversee the creation and distribution of internal newsletters, company announcements, intranet content, presentations, and CEO communications.

Ensure that all internal communications are clear, consistent, and aligned with MemorialCare’s strategic goals and brand voice.

Train, mentor, and develop the internal communications team, fostering a culture of high performance and continuous improvement.

Collaborate with the marketing team across various workstreams, including Brand/Digital, Service Line, and B2B/Outreach, to ensure cohesive messaging.

Manage the design, content, and production of all internal communication materials.

Monitor and measure the effectiveness of internal communications, making recommendations for improvement based on feedback and data analysis.

Ensure development and maintenance of content calendar to ensure timely and relevant internal communications.

Maintain excellent collaborative relationships with key MemorialCare constituencies and stakeholders.

Provide strategic guidance on communications initiatives to leadership within key entities across the system.

Lead efforts in assessing and nominating executives for industry speaking opportunities and awards.

Ensure that all communications materials are consistent with the brand voice and support the mission and core values of MemorialCare.

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