WebstaurantStore
Reverse Logistics Continuous Improvement Specialist (Remote)
WebstaurantStore, Lititz, Pennsylvania, United States, 17543
POSITION SUMMARY
The Reverse Logistics Continuous Improvement Specialist is responsible for driving ongoing improvements within current and future reverse logistics systems and workflows based on department direction identified by senior leadership. This role involves identifying areas of improvement, supporting departmental growth, and acting as the main point of contact for related inquiries.
ESSENTIAL DUTIES & RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Collaborate with the IR Specialist and/or leadership to define and understand optimal parameters and workflows for integration and returns processes done through our internal Inventory Recovery systems.Evaluate and document data findings to identify opportunities for improvements and determine the best course of action. Systems include Inventory Recovery, Item Issues, and IDSDevelop and maintain internal tracking logs to monitor and assess the success of implemented updates in current and future systems.Work closely with the Reverse Logistics Manager to address both current and future integration and Reverse Logistics needs.Facilitate cross-training and information sharing with internal departments as needed to enhance collaboration and knowledge.Partner with Reverse Logistics leadership to support team goals and ensure alignment with company values in the returns processes.EDUCATION and/or EXPERIENCE
Minimum of 1 year of relevant experience in a continuous improvement role; experience working with a large group of non-exempt employees preferredExperience working in a distribution or manufacturing environment preferredKNOWLEDGE, SKILLS, & ABILITIES
Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)Strong analytical and problem-solving skills requiredStrong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understandingDemonstrated ability to manage multiple assignments and deadlines in a fast-paced environmentAbility to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligenceCustomer service-oriented attitude with a demonstrated desire to exceed expectationsAbility to work off-shift as required to respond to urgent needsLANGUAGE SKILLS
Business proficiency in English is required.PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed while sitting/standing and interfacing with a personal computer.Requires the ability to communicate effectively using speech, vision, and hearing.Requires the regular use of hands for simple grasping and fine manipulations.Requires occasional bending, squatting, crawling, climbing, and reaching.Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This role may work in an office setting and/or telecommute from home. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.
TRAVEL REQUIREMENTS
Travel may be required to other locations in the region and periodic travel to other sites.
Remote work qualifications
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.Access to a home router and modem.A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.The desire and ability to work and communicate with other team members via chat, webcam, etc.Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.
The Reverse Logistics Continuous Improvement Specialist is responsible for driving ongoing improvements within current and future reverse logistics systems and workflows based on department direction identified by senior leadership. This role involves identifying areas of improvement, supporting departmental growth, and acting as the main point of contact for related inquiries.
ESSENTIAL DUTIES & RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Collaborate with the IR Specialist and/or leadership to define and understand optimal parameters and workflows for integration and returns processes done through our internal Inventory Recovery systems.Evaluate and document data findings to identify opportunities for improvements and determine the best course of action. Systems include Inventory Recovery, Item Issues, and IDSDevelop and maintain internal tracking logs to monitor and assess the success of implemented updates in current and future systems.Work closely with the Reverse Logistics Manager to address both current and future integration and Reverse Logistics needs.Facilitate cross-training and information sharing with internal departments as needed to enhance collaboration and knowledge.Partner with Reverse Logistics leadership to support team goals and ensure alignment with company values in the returns processes.EDUCATION and/or EXPERIENCE
Minimum of 1 year of relevant experience in a continuous improvement role; experience working with a large group of non-exempt employees preferredExperience working in a distribution or manufacturing environment preferredKNOWLEDGE, SKILLS, & ABILITIES
Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)Strong analytical and problem-solving skills requiredStrong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understandingDemonstrated ability to manage multiple assignments and deadlines in a fast-paced environmentAbility to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligenceCustomer service-oriented attitude with a demonstrated desire to exceed expectationsAbility to work off-shift as required to respond to urgent needsLANGUAGE SKILLS
Business proficiency in English is required.PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed while sitting/standing and interfacing with a personal computer.Requires the ability to communicate effectively using speech, vision, and hearing.Requires the regular use of hands for simple grasping and fine manipulations.Requires occasional bending, squatting, crawling, climbing, and reaching.Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This role may work in an office setting and/or telecommute from home. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.
TRAVEL REQUIREMENTS
Travel may be required to other locations in the region and periodic travel to other sites.
Remote work qualifications
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.Access to a home router and modem.A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.The desire and ability to work and communicate with other team members via chat, webcam, etc.Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.