Self-Help
Director of HR Operations
Self-Help, Durham, North Carolina, United States, 27703
We are seeking a Director of Human Resources (HR) Operations to join our Durham, NC team!
The Director of HR Operations will manage key functions within our People Team, including Benefits, Payroll, Compensation, HR Information Systems (HRIS), and Wellness. Reporting to the Executive Vice President for HR and Administration, this leader will work closely with the Talent Management and Learning & Development teams to deliver seamless, cohesive solutions that support individual staff members and managers across the organization. This role requires a passion for integrated HR strategies and cross-functional collaboration, with a strong focus on technology, automation, and continuous improvement in processes and policies.
WHAT You'll DO:
Lead the HR operations team across core functions: Benefits, Payroll, Compensation, HR Information Systems (HRIS), and Wellness, providing guidance to team managers.Serve as a strategic advisor to executive leadership, developing HR strategies aligned with organizational goals and values.Collaborate with Talent Management and Learning & Development teams to deliver cohesive, integrated HR solutions for staff.Drive policy development, implementation, and updates in alignment with legal requirements and organizational best practices.Identify and implement technology and automation opportunities to enhance HR processes and the employee experience.Manage and oversee HRIS implementations and upgrades, ensuring smooth change management and staff support.Champion economic inclusion initiatives by promoting supplier diversity and supporting vendors owned by women and people of color.Lead change management initiatives, fostering cross-functional collaboration and continuous improvement in HR operations.WHAT You'll NEED:
Bachelor's degree in Human Resources, Business Administration, or related field OR equivalent related experience.7+ years' of progressive HR operations management experience, with expertise in benefits, compensation, HRIS, and policy development.PHR, SPHR, SHRM-CP, SHRM-SCP, CEBS or similar professional certifications a plus.Proven experience with HRIS implementation and optimizing HR processes through technology.Demonstrated ability to work collaboratively across functional areas, fostering a cohesive, team-oriented approach to HR services.Strong understanding of compliance, employment laws, and regulatory requirements.Effective change management skills with a focus on clear communication and empathy.Experience working in mission-centered organizations a plus.Strong commitment to our mission - creating economic opportunity for traditionally underserved communities.Preference for working in organizations that place priority on teamwork and collaboration.Ability and willingness to work beyond normal work hours, as needed and travel (30-40%).Ability to demonstrate Self-Help's Core Values:Mission Before SelfService With ExcellenceEmbracing & Promoting ChangeResults Not CreditDiversity as a StrengthFinancial Sustainability for Mission Impact
WHO We Are:
Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we're committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high quality schools to grocery stores selling fresh foods resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we've constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans, to working with partners to demand that lawmakers change unjust policies.
If you are interested in who we are and what we do; have a strong desire to work in an organization that places a high priority on teamwork and collaboration; and are interested in working to help create economic opportunity for all - THIS is the place for you! Click the "apply now" button to apply!
Compensation:Competitive nonprofit compensation, based on experience, plus a generous benefits package.
Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.
The Director of HR Operations will manage key functions within our People Team, including Benefits, Payroll, Compensation, HR Information Systems (HRIS), and Wellness. Reporting to the Executive Vice President for HR and Administration, this leader will work closely with the Talent Management and Learning & Development teams to deliver seamless, cohesive solutions that support individual staff members and managers across the organization. This role requires a passion for integrated HR strategies and cross-functional collaboration, with a strong focus on technology, automation, and continuous improvement in processes and policies.
WHAT You'll DO:
Lead the HR operations team across core functions: Benefits, Payroll, Compensation, HR Information Systems (HRIS), and Wellness, providing guidance to team managers.Serve as a strategic advisor to executive leadership, developing HR strategies aligned with organizational goals and values.Collaborate with Talent Management and Learning & Development teams to deliver cohesive, integrated HR solutions for staff.Drive policy development, implementation, and updates in alignment with legal requirements and organizational best practices.Identify and implement technology and automation opportunities to enhance HR processes and the employee experience.Manage and oversee HRIS implementations and upgrades, ensuring smooth change management and staff support.Champion economic inclusion initiatives by promoting supplier diversity and supporting vendors owned by women and people of color.Lead change management initiatives, fostering cross-functional collaboration and continuous improvement in HR operations.WHAT You'll NEED:
Bachelor's degree in Human Resources, Business Administration, or related field OR equivalent related experience.7+ years' of progressive HR operations management experience, with expertise in benefits, compensation, HRIS, and policy development.PHR, SPHR, SHRM-CP, SHRM-SCP, CEBS or similar professional certifications a plus.Proven experience with HRIS implementation and optimizing HR processes through technology.Demonstrated ability to work collaboratively across functional areas, fostering a cohesive, team-oriented approach to HR services.Strong understanding of compliance, employment laws, and regulatory requirements.Effective change management skills with a focus on clear communication and empathy.Experience working in mission-centered organizations a plus.Strong commitment to our mission - creating economic opportunity for traditionally underserved communities.Preference for working in organizations that place priority on teamwork and collaboration.Ability and willingness to work beyond normal work hours, as needed and travel (30-40%).Ability to demonstrate Self-Help's Core Values:Mission Before SelfService With ExcellenceEmbracing & Promoting ChangeResults Not CreditDiversity as a StrengthFinancial Sustainability for Mission Impact
WHO We Are:
Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we're committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high quality schools to grocery stores selling fresh foods resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we've constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans, to working with partners to demand that lawmakers change unjust policies.
If you are interested in who we are and what we do; have a strong desire to work in an organization that places a high priority on teamwork and collaboration; and are interested in working to help create economic opportunity for all - THIS is the place for you! Click the "apply now" button to apply!
Compensation:Competitive nonprofit compensation, based on experience, plus a generous benefits package.
Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.