EY
Zuora Billing Implementation - Solution Architect- Manager -Tech Consulting -Ope
EY, Jacksonville, Florida, United States, 32290
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.
The exceptional EY experience. It's yours to build.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
The opportunity
EY advises and supports clients to assess, understand, architect, select, design, and implement modern solutions required to efficiently run their businesses, with a focus on Billing, Subscription Economy, Cloud and Integration. These service areas span across Solution Architecture, Assessment Services, Project Management, Business and Technology Analysis, and Testing focusing on implementing technology to drive process improvements in the quote to revenue business processes including quoting, billing, receivables and revenue accounting.
This is a rapidly growing area, so you will have opportunity to spread your wings and develop your skill set to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients' teams, and we will look to you to provide our clients with a unique business and technology perspective on how they can innovate and transform their quote-to-cash processes into industry leading models of excellence.
You’ll focus on both leading a team and working as an individual contributor with the design, implementation, and optimization of technology-based solutions across the quote-to-revenue processes and integrating them with related upstream and downstream systems. You will team with EY colleagues with complementary capabilities to pursue and deliver technology engagements and solutions that will bring our clients’ vision and strategy to life.
Join our dynamic team as a Technology Business Analyst Manager, where you will bridge the gap between business needs and technical solutions. You'll be instrumental in analyzing business models and processes to capture requirements that translate into technical specifications. Your role will be pivotal in ensuring that the system architecture solutions align with business objectives.
Your key responsibilities
As a Manager in Technology Business Analysis, you will manage and deliver high-quality processes, solutions, or projects with a focus on risk management. Your responsibilities will include continuous process improvement, innovation, and leveraging best practices. You will oversee professional employees or supervise teams to achieve complex technical initiatives. Expect to maintain billable client charging, lead delivery streams, manage projects, and engage with external clients daily. Travel may be required based on client needs.
Lead the translation of business requirements into technical specifications
Evaluate and ensure alignment of technology solutions with business objectives
Drive continuous improvement and innovation in processes and solutions
Skills and attributes for success
To thrive in this role, you'll need a strong foundation in managing processes and solutions with an emphasis on quality and risk management. Your ability to engage in research and apply best practices will be key to driving innovation.
Working in project teams through agreed-upon phases of project governance, requirements definition, vendor selection, process and risk analysis, development and customization, testing, training, and rollout of a client's project life cycle
Collaborating with team members in developing applicable methodologies, tools, approaches, points of view, thought leadership and accelerators to differentiate EY
Providing broad technical knowledge of various key technology and business platforms, teaming with client technology professionals and third-party strategic alliances
Developing long-term relationships and networks both internally and externally, interacting and communicating effectively with teammates, clients, stakeholders, and executives
Strong interpersonal skills with effective verbal and written communications.
Demonstrate strong decision-making skills in developing solutions for complex problems
Modify policies and establish procedures within the scope of work
Exercise sound judgment in selecting methods and criteria for obtaining results
Possess a functional understanding of system development lifecycle and technology business architecture frameworks
To qualify for the role, you must have
A Bachelor's degree, preferably in computer science, MIS, finance, accounting, or business
4 to 6 years of relevant experience with Zuora Billing and Quote-to-revenue process experience
Enterprise level experience within a professional services organization with a leading technology consulting or product company, delivering moderate to complex ERP, billing, and revenue accounting systems
Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
Experience in data analysis, conversion and migration, interfaces and reports
Experience with gap analysis and blueprint development
Experience with system design using configuration and/or customization, integration, testing and support
Experience in delivering end to end solutions through the entire SDLC –from running the client facing workshops, design, build, test, deployment, UAT, cutover, and hypercare.
Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environment
Experience with accounting and be able to converse effectively with finance teams
Ability to travel up to 70+%
Ideally, you’ll also have
Experience implementing billing solutions for B2B and B2C companies
Consulting experience
Zuora Revenue experience
Oracle Cloud ERP or NetSuite experience
What we look for
We are seeking top performers who demonstrate a blend of analytical prowess and creative thinking. Ideal candidates will possess a passion for technology and innovation, with a proven track record of translating complex business needs into effective technical solutions. Your ability to communicate effectively, manage relationships, and lead with agility will set you apart.
#FY25Oracle
What we offer
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $141,200 to $258,900. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $169,500 to $294,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
For those living in California, please click here (https://ey-preview.ey.com/content/ey-unified-site/ey-com/local/us/en_us/home/legal-and-privacy/fair-chance-ordinance.html?token=68cf9ed2-94e5-4db9-83cf-5c6aa14619de) for additional information.
EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com
The exceptional EY experience. It's yours to build.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
The opportunity
EY advises and supports clients to assess, understand, architect, select, design, and implement modern solutions required to efficiently run their businesses, with a focus on Billing, Subscription Economy, Cloud and Integration. These service areas span across Solution Architecture, Assessment Services, Project Management, Business and Technology Analysis, and Testing focusing on implementing technology to drive process improvements in the quote to revenue business processes including quoting, billing, receivables and revenue accounting.
This is a rapidly growing area, so you will have opportunity to spread your wings and develop your skill set to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients' teams, and we will look to you to provide our clients with a unique business and technology perspective on how they can innovate and transform their quote-to-cash processes into industry leading models of excellence.
You’ll focus on both leading a team and working as an individual contributor with the design, implementation, and optimization of technology-based solutions across the quote-to-revenue processes and integrating them with related upstream and downstream systems. You will team with EY colleagues with complementary capabilities to pursue and deliver technology engagements and solutions that will bring our clients’ vision and strategy to life.
Join our dynamic team as a Technology Business Analyst Manager, where you will bridge the gap between business needs and technical solutions. You'll be instrumental in analyzing business models and processes to capture requirements that translate into technical specifications. Your role will be pivotal in ensuring that the system architecture solutions align with business objectives.
Your key responsibilities
As a Manager in Technology Business Analysis, you will manage and deliver high-quality processes, solutions, or projects with a focus on risk management. Your responsibilities will include continuous process improvement, innovation, and leveraging best practices. You will oversee professional employees or supervise teams to achieve complex technical initiatives. Expect to maintain billable client charging, lead delivery streams, manage projects, and engage with external clients daily. Travel may be required based on client needs.
Lead the translation of business requirements into technical specifications
Evaluate and ensure alignment of technology solutions with business objectives
Drive continuous improvement and innovation in processes and solutions
Skills and attributes for success
To thrive in this role, you'll need a strong foundation in managing processes and solutions with an emphasis on quality and risk management. Your ability to engage in research and apply best practices will be key to driving innovation.
Working in project teams through agreed-upon phases of project governance, requirements definition, vendor selection, process and risk analysis, development and customization, testing, training, and rollout of a client's project life cycle
Collaborating with team members in developing applicable methodologies, tools, approaches, points of view, thought leadership and accelerators to differentiate EY
Providing broad technical knowledge of various key technology and business platforms, teaming with client technology professionals and third-party strategic alliances
Developing long-term relationships and networks both internally and externally, interacting and communicating effectively with teammates, clients, stakeholders, and executives
Strong interpersonal skills with effective verbal and written communications.
Demonstrate strong decision-making skills in developing solutions for complex problems
Modify policies and establish procedures within the scope of work
Exercise sound judgment in selecting methods and criteria for obtaining results
Possess a functional understanding of system development lifecycle and technology business architecture frameworks
To qualify for the role, you must have
A Bachelor's degree, preferably in computer science, MIS, finance, accounting, or business
4 to 6 years of relevant experience with Zuora Billing and Quote-to-revenue process experience
Enterprise level experience within a professional services organization with a leading technology consulting or product company, delivering moderate to complex ERP, billing, and revenue accounting systems
Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
Experience in data analysis, conversion and migration, interfaces and reports
Experience with gap analysis and blueprint development
Experience with system design using configuration and/or customization, integration, testing and support
Experience in delivering end to end solutions through the entire SDLC –from running the client facing workshops, design, build, test, deployment, UAT, cutover, and hypercare.
Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environment
Experience with accounting and be able to converse effectively with finance teams
Ability to travel up to 70+%
Ideally, you’ll also have
Experience implementing billing solutions for B2B and B2C companies
Consulting experience
Zuora Revenue experience
Oracle Cloud ERP or NetSuite experience
What we look for
We are seeking top performers who demonstrate a blend of analytical prowess and creative thinking. Ideal candidates will possess a passion for technology and innovation, with a proven track record of translating complex business needs into effective technical solutions. Your ability to communicate effectively, manage relationships, and lead with agility will set you apart.
#FY25Oracle
What we offer
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $141,200 to $258,900. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $169,500 to $294,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
For those living in California, please click here (https://ey-preview.ey.com/content/ey-unified-site/ey-com/local/us/en_us/home/legal-and-privacy/fair-chance-ordinance.html?token=68cf9ed2-94e5-4db9-83cf-5c6aa14619de) for additional information.
EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com