Business Systems Analyst 2 (Health)

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a noncompetitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title. Non-Competitive Minimum Qualifications: Either A. a bachelor's or higher degree AND three years of business analysis experience where your primary duty was performing three of the five following activities: 1. Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, JAD Sessions). 2. Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis). 3. Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis). 4. Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals. 5. Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders."""" Or B. a bachelor's or higher degree AND possession of a Level 2 International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification AND one year of business analysis experience where your primary duty was performing three of the five activities listed above. Or C. possession of a Level 3 International Institute of Business Analysis/Certified Business Analysis Professional (IIBA/CBAP) Certification. Experience must have been in a large health care facility; health related governmental entity; health insurance company; large health care provider organization or employer; or experience with the New York State Medical Assistance (Medicaid) Program in a New York State agency, or a New York State Local social services district or county including administration of government sponsored medical assistance programs. Business analysis includes the following: the use of requirement elicitation techniques for improvement or automation of processes or functions; conducting research and documenting the current state of a business process or function; participating in the implementation of system changes and enhancements; conducting system tests using test scenarios and documenting results; creating training, including procedure manuals for end users regarding new procedures and software; engaging in post implementation review and assessment; identifying, analyzing and resolving of issues inherent to existing systems; and acting as a liaison and interpreter between stakeholders and end users of the system. Information regarding IIBA Certification can be found at: http://www.iiba.org/Certification/certificationlevels.aspx Examples of non-qualifying experience include but ARE NOT limited to: -Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources. -Responsibility limited to forms design and changes to forms. -Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc. -Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming. -Development of instructional materials and classroom training. -Help desk duties including troubleshooting, resolving user issues, and providing customer service. Competitive Minimum Qualifications: Permanent Transfer: NYS Department of Health employee with permanent or contingent-permanent service as a Business Systems Analyst 2 Health, Grade 23 OR NYS employee with one year or more of permanent or contingent-permanent service in a competitive class title equated to SG-21 or above and eligible for transfer to Business Systems Analyst 2 Health under Section 52.6 of the Civil Service Law. Provisional Appointment: In the absence of an eligible list with three or more candidates willing to accept a position, a temporary provisional appointment may be considered. For provisional appointment, candidates must meet the non-competitive minimum qualifications as seen above. If three or fewer New York State Department of Health promotional candidates respond to this notice, the agency may, at its discretion, nominate a qualified employee for non-competitive promotion under the provisions of Section 52.7 of the Civil Service Law. Preferred Qualifications: Demonstrated knowledge and experience with business analysis standards as defined in Business Analysis Body of Knowledge (BABOK) Demonstrated experience with Change Control process Demonstrated experience with the use of EA tool, e.g., iServer Demonstrated experience with BPMN Excellent verbal and written communication skills. Duties Description Eliciting and documenting requirements for automated systems, using various methods including but not limited to process models, User Stories, and Use Cases Create process, data and object-oriented models to support understanding Provide technical expertise in the application of analytical processes to the planning, design and implementation of new and improved information systems to meet the needs of business units Translate functional and technical requirements into programming specifications through design documents, decision logic tables, and flow diagrams Test, validate, and document applications Create helpful and informative technical documentation for mission critical systems to ensure applications can be supported when key staff retire Lead JAD sessions as a recording analyst or scribe Lead business process improvement consulting engagements Develop value stream maps, associated documentation and reports Work closely with the Business Architect to create a cohesive view of business environment Assist with the establishment and maintenance of business analysis methodologies Assist developing consistent approaches for business analysis and providing guidance on tools and techniques Assist with the delivery of business analysis training and the establishing of a BACOP Schedules and plans project activities working closely with staff and stakeholders; Insures deadlines are met on project timelines and reports to supervisor; Assists with evaluating post implementation performance and defect rate for reporting to supervisor Additional Comments We offer a work-life balance and a generous benefits package, worth 65% of salary, including: Holiday & Paid Time Off Public Service Loan Forgiveness (PSLF) Pension from New York State Employees' Retirement System Shift & Geographic pay differentials Affordable Health Care options Family dental and vision benefits at no additional cost NYS Deferred Compensation plan Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds And many more For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health's Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm Some positions may require additional credentials or a background check to verify your identity. Name Human Resources Management Group, EM/BSA2/00282 Telephone 5184861812 Fax 518-473-3395 Email Address resumehealth.ny.gov Address Street Room 2217, Corning Tower Building, Empire State Plaza City Albany State NY Zip Code 12237 Notes on Applying Please submit your resume and cover letter as one (1) document, preferably in PDF format, by email to resumehealth.ny.gov, with Reference EM/BSA2/00282 included in the subject line or by mail to Human Resources Management Group, EM/BSA2/00282, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position.