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CareOregon

IS Cloud Infrastructure Engineer II

CareOregon, Milwaukee, Wisconsin, United States, 53244


Career Opportunities: IS Cloud Infrastructure Engineer II (24604)

Requisition ID

24604

- Posted

09/23/2024

-

CareOregon

-

Full Time - Permanent

-

Portland

- Multi Location (9)

Job Description Print Preview

Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.

Job Title

IS Cloud Infrastructure Engineer II

Exemption Status

Exempt

Management Level

n/a

Direct Reports

n/a

Manager Title

IS Systems Engineering Manager

Department

Infrastructure

Requisition

24604

Pay & Benefits

Estimated hiring range $121,770 - $148,830 / year, 5% bonus target, full benefits. www.careoregon.org/about-us/careers/benefits

Posting Notes

This is a fully remote position, but you must reside in one of the listed 9 states.

Job Summary

The IS Cloud Infrastructure Engineer II will take on increased responsibility for managing, deploying, and maintaining secure cloud infrastructure solutions that align with the organization's business strategies. This mid-level role will be expected to collaborate with cross-functional teams to identify opportunities for optimization and automation while maintaining a strong focus on security. Additionally, the IS Cloud Infrastructure Engineer II will implement cloud infrastructure with Terraform and Ansible code following corporate policies and best practices in DevOps. The responsibilities will include troubleshooting complex issues, leading projects, mentoring junior team members, and ensuring compliance with security policies.

Essential Responsibilities

Security Design and Development

Design, deploy and maintain Terraform code to create and support complete cloud infrastructure systems and advanced Azure services.

Lead and collaborate with cross-functional teams to design and implement complex infrastructure solutions that meet business needs.

Design and maintain DevOps pipelines to automate the deployment and testing of infrastructure as code.

Communicate effectively with stakeholders to gather requirements and provide updates on infrastructure projects.

Develop and maintain infrastructure-as-code modules and libraries to promote code reuse and standardization.

Lead and mentor junior team members in Terraform coding and DevOps pipeline development.

Provide advanced cloud technology knowledge to the company. Participate in and consult on complex projects.

Advise other IS teams on best practices for compute design.

Systems Administration and Operations

Investigate and diagnose moderately advanced issues with cloud infrastructure resources and services, including application and network performance issues, Web Application Firewalls, and cloud network resources.

Collaborate with other teams, such as Developers, Analysts and ServiceDesk, to troubleshoot and resolve issues.

Configure and maintain virtual machines, databases, storage, and networking resources in the cloud.

Implement solutions to monitor the health and performance of cloud infrastructure resources, including availability and capacity, and proactively identify and resolve any issues.

Implement backup and disaster recovery solutions to ensure business continuity.

Maintain security controls and policies to ensure the confidentiality, integrity, and availability of data in the cloud.

Monitor and report on compliance with security and regulatory requirements and proactively remediate issues.

Lead team activities for security incident response and remediation.

Participate in the selection and design of automation and scripting tools to improve efficiency and consistency of system administration tasks.

Produce and maintain documentation for cloud infrastructure resources, configurations, and procedures.

Peer review of documentation created by junior engineering staff.

Standards and Policy Administration

Continuously improve infrastructure processes and tools to increase efficiency and minimize errors.

Conduct peer reviews and testing to ensure the quality and consistency of infrastructure code and deployments.

Ensure compliance with industry regulations, as well as internal security policies, standards, and guidelines by implementing advanced security controls and practices, such as Azure Firewall and Azure Key Vault.

Collaborate with others to determine requirements and standards for compute technology selection and deployment.

Regularly review existing systems to ensure they comply with established standards and support business operations.

Develop and maintain compute policies to ensure compliance with industry regulations and internal security policies, standards, and guidelines.

Vendor Coordination and Relations

Conduct product and vendor research, and present recommendations to senior engineer and/or management.

Establish and maintain effective working relationships with vendors and related equipment suppliers, including installation and repair of services.

Maintain service contracts and licensing; monitor adherence to SLAs with outside parties; escalate issues as needed.

Other

Perform other related duties incidental to the work described herein.

Organizational Responsibilities

Perform work in alignment with the organization's mission, vision and values.

Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.

Strive to meet annual business goals in support of the organization's strategic goals.

Adhere to the organization's policies, procedures and other relevant compliance needs.

Perform other duties as needed.

Experience and/or Education

Required

Minimum 8 years' experience delivering systems solutions and related services, with at least 2 years supporting mission critical cloud infrastructure

Experience should include most of the following:

Infrastructure as code (IaC) tools and methodologies (preferred: Terraform)

Cloud orchestration platforms for automation and management of IS operations and resources in private and public cloud infrastructure. (preferred: RedHat Ansible)

Source code management tools and methodologies

Coding or scripting (preferred: PowerShell, Bash, Azure CLI).

DevOps pipelines including CI/CD cycles

DevOps tools (Preferred: Visual Studio, VSCode)

Cloud storage services and options

Delivering virtualized applications

Data protection and retention

Microsoft and Linux operating systems, core services, and management tools

Compute infrastructure development, including a balance of performance, management, and cost objectives

ITIL concepts and practices

Preferred

Experience w/ both On-prem and Cloud.

Experience migrating On-prem infrastructure to the Cloud.

Experience as a System Administrator or System Engineer or similar.

Experience managing 100+ servers in the Cloud.

Additional experience in related technology support and/or operational positions

Knowledge, Skills and Abilities Required

Knowledge

Advanced knowledge in some or all of the following areas:

Strong understanding of common system architecture, provisioning, and administration

Microsoft server and desktop operating systems, including installation, tuning, and management

Microsoft core services, such as Active Directory and Exchange

Cloud technologies, such as Microsoft Azure and Amazon Web Services

Backup and data protection solutions for cloud services

Troubleshooting of system performance issues and root cause

Monitoring systems and best practices

Principles of system design and best practices

Author and maintain system documentation

Awareness or knowledge of ITIL and ITSM governance concepts

Skills and Abilities

Effective communication skills, including listening, verbal, written, and customer service

Ability to clearly articulate policies and instructions

Demonstrated progress in conveying appropriate level of detail effectively to all levels of the organization including non-technical staff

Demonstrated progress in simplify and present complex concepts in an easily understood way

Proactively and appropriately communicates status and needs

Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day

Ability to hear and speak clearly for at least 3-6 hours/day

Ability to recommend policies, document risks, and propose solutions to information technology management and senior leadership

Possess a high degree of initiative and motivation

Ability to effectively collaborate with coworkers, staff, and leaders across all departments

Demonstrated progress in leading teams of people without oversight

Demonstrated progress in seeing the big picture beyond a request and takes appropriate holistic action, employing "systems thinking"

Effective project management skills

Effective vendor management skills

Effective organizational skills

Ability to prioritize work based on business need and direction

Effective analytical and research skills. Demonstrated progress in being able to see patterns ...