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Insight Global

Salesforce Solutions Manager

Insight Global, Jacksonville, Florida, United States, 32290


Develop and manage the execution of comprehensive project work plans that control resources, schedules, costs, risk, quality, scope, and changesResponsible for collaborating with project managers, business analysts, and other developers to define deliverables and communicate project status in the design, development, testing, and deploying of solutions including dashboards, interfaces, and integrationsDrive the delivery of quality software, effectively balancing between speed-to-market pressure and the need to build for the future scaleEnsure that operational expectations are clearly defined and communicated to staff to enable quick responses to incidentsProvide support and guidance to employees in conducting thorough root cause analyses within established service level agreements (SLAs)Responsible for prioritizing engineering backlog items to maintain a healthy and stable technology stack

Salary for this position will vary based on skillset: $125,000 - $145,000

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Commerce Cloud consumer cloud certification in Salesforce5 years experience in all phases of technical CRM development, implementation, testing, and integration processes3 years managerial experience, managing development and project teamsExperience with Agile development frameworkSkilled in resolving escalated issues arising from operations and requiring coordination with other departmentsSkilled with SFDC toolkit, VisualForce, Apex, and Lighting Web ComponentsFamiliarity with utilizing SQL, CSS, Java, JavaScript, Python, DHTML, HTML, JSON, XML, AJAX, jQueryKnowledge of REST/SOAP APIs.

Nice to Have Skills & Experience

Salesforce Platform Developer or Salesforce Architect certification

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.