Expert Institute
Research Engagement Coordinator
Expert Institute, Milwaukee, Wisconsin, United States, 53244
Company Description
Expert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase their profitability. Established in 2010, Expert Institute has supported over 5,000 firms nationwide across all areas of practice.
We connect litigators with top industry experts, innovative litigation research, physician consultations, and comprehensive due diligence - all delivered through our SaaS platform, Expert iQ. Leveraging proprietary data and analytics, we give plaintiff firms a winning edge.
Job Description
About the Role
We're seeking a dynamic Research Engagement Coordinator to serve as the crucial link between our expert network and attorney clients. This role combines relationship management, coordination, and operational excellence to drive successful expert-attorney partnerships.
Our Research Engagement Coordinator will have the opportunity to:Orchestrate and manage the full lifecycle of expert-attorney initial engagements, handling approximately 15 connections dailyBuild and nurture strong relationships with both expert witnesses and attorney clients through proactive communication and exceptional serviceLead all scheduling and coordination of initial expert-attorney consultationsEnsure comprehensive documentation of all interactions for internal stakeholdersLeverage multiple communication channels (phone, email, text) to maintain efficient and effective dialogue with all partiesDrive positive client experiences through responsive, professional serviceQualifications
Bachelor of Science or Bachelor of ArtsStrong track record of customer service excellenceExceptional organizational and time management skillsDemonstrated ability to work independently in fast-paced environmentsProven ability to meet both external and self-directed deadlinesExcellence in written and verbal communicationExperience managing multiple stakeholders and competing prioritiesBackground in relationship management or account coordinationNatural relationship builder with a positive, solutions-oriented mindsetSelf-starter who thrives in entrepreneurial environments
Additional Information
All your information will be kept confidential according to EEO guidelines.
Videos To Watchhttps://vimeo.com/347559584
Expert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase their profitability. Established in 2010, Expert Institute has supported over 5,000 firms nationwide across all areas of practice.
We connect litigators with top industry experts, innovative litigation research, physician consultations, and comprehensive due diligence - all delivered through our SaaS platform, Expert iQ. Leveraging proprietary data and analytics, we give plaintiff firms a winning edge.
Job Description
About the Role
We're seeking a dynamic Research Engagement Coordinator to serve as the crucial link between our expert network and attorney clients. This role combines relationship management, coordination, and operational excellence to drive successful expert-attorney partnerships.
Our Research Engagement Coordinator will have the opportunity to:Orchestrate and manage the full lifecycle of expert-attorney initial engagements, handling approximately 15 connections dailyBuild and nurture strong relationships with both expert witnesses and attorney clients through proactive communication and exceptional serviceLead all scheduling and coordination of initial expert-attorney consultationsEnsure comprehensive documentation of all interactions for internal stakeholdersLeverage multiple communication channels (phone, email, text) to maintain efficient and effective dialogue with all partiesDrive positive client experiences through responsive, professional serviceQualifications
Bachelor of Science or Bachelor of ArtsStrong track record of customer service excellenceExceptional organizational and time management skillsDemonstrated ability to work independently in fast-paced environmentsProven ability to meet both external and self-directed deadlinesExcellence in written and verbal communicationExperience managing multiple stakeholders and competing prioritiesBackground in relationship management or account coordinationNatural relationship builder with a positive, solutions-oriented mindsetSelf-starter who thrives in entrepreneurial environments
Additional Information
All your information will be kept confidential according to EEO guidelines.
Videos To Watchhttps://vimeo.com/347559584