Intake Coordinator - ED - Bi-lingual Spanish/English

Job Type Full-timeDescriptionJob PurposeThe Intake Coordinator works complete the Medicaid application process for patients of our hospital clients. The Intake Coordinator assists in gathering and processing information for both in-house and discharged patients. They follow through expeditiously to assist patients in obtaining Medicaid, which ensures prompt payment to our client hospitals.Duties and ResponsibilitiesContact patients and screen for Medicaid eligibility on cases referred by client hospital, either over the phone or in personEnroll patients in health insurance coverage via Marketplace or by completing the paper application package to submit to HRA/Local Department of Social ServicesReview, validate and process confidential informationResearch and verify patient contact information using search engines and hospital computer systemsResearch and resolve Medicaid-related issuesRetrieve information from hospital databasesSend the Clerk a request for third party information and upon receipt, review to ensure information received is what was requestedPrepare reports on open accounts for review by managementVerify insurance coverage by using various websites or by calling insurance companiesUpdate the Firm's internal database with all work that is completed on accounts (actions taken to comminicate with patients, code account)Track application status via the Marketplace and/or call LDSS/HRAKeep track of the statuses of denied applications throughout the Fair Hearing processPrepare and review reports on open accounts using Microsoft ExcelSchedule and coordinate meetings with patientsManage calendarsRespond to requests for additional documents from Market Place/Department of Social ServicesUse, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards RequirementsQualificationsHigh School Diploma or equivalent requiredFully bilingual in Spanish (spoken and written skills) requiredMust be proficient in Microsoft Office applications (Excel, Word and Outlook)Ability to work onsite at client locationExperience in the field of healthcare or insurance plans is a plusExperience with ePACES and LexisNexis is a plusAbility to use the internet and learn databasesStrong investigatory and researching skillsAbility to effectively communicate with patientsExcellent written and verbal skillsAdministrative experience such as communicating over the phone, researching information, scheduling appointments, directing patients and filing paperworkAbility to efficiently multitaskPossess a high level of organization skillsStrict adherence to the policies and protocols of the client while conducting themselves professionally at all timesWorking ConditionsWill be required to travel to and work onsite at various client locationsPhysical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.Work Environment: The noise level in the work environment is usually minimal.Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law. Salary Description $23.00 per hour