State of North Carolina
GAL Program Specialist II
State of North Carolina, Raleigh, North Carolina, United States, 27601
Salary:
$50,776.00 - $78,526.00 Annually
Location :
Guilford County, NC
Job Type:
Permanent Full-Time
Job Number:
2024-14242
Department:
Administrative Office of the Courts
Division:
Guardian ad Litem (GAL)
Opening Date:
11/14/2024
Closing Date:
12/2/2024 5:00 PM Eastern
Job Class Title:
GAL Program Specialist II
Position Number:
60002090
Section:
GAL District 24
Salary Grade:
Grade 17
Description of Work
SALARY GRADE:
Grade 17
The GAL Program Specialist II is the primary point of contact for the program with potential volunteers and community in Judicial District 24. The GAL Program Specialist II will provide administrative and office management support to the District Administrator and Program Supervisor staff in a Guardian ad Litem district program.
This position will require travel to the Guilford County offices and High Point.
Responsibilities include, but are not limited to, the following:
Respond to inquiries from potential volunteers. Process volunteer applications, including criminal, reference and other required checks.Create letters, reports, memos, newsletters and other office communications.May maintain online profiles for the program, including website, volunteer sites, and social media.Assist District Administrator in developing and implementing annual recruitment and training plans.Process volunteer appointment and release orders. Track case assignments and volunteer availability for additional case appointments.Notify volunteers of scheduled and impromptu reviews, conferences and hearings.May attend court hearings and compile notes on proceedings as requested.At the request of the District Administrator, schedule interviews, screen and interview potential volunteers, and check phone references.Under the direction of the District Administrator, support the work of volunteers on no more than 26 cases (depends on workload variables of district). If any of the assigned volunteers leave the cases, the cases will either be assigned to another volunteer or will be removed from the Program Specialist's caseload so that the Program Specialist can be successful in the majority of his/her essential duties which require presence in the office.Assist with duties as assigned by the District Administrator.
Knowledge, Skills and Abilities / Competencies
Knowledge of:
office practices and procedures to organize and maintain the office; Microsoft Office and spreadsheet preparation for statistical reports; the Guardian ad Litem program as to is purpose, objectives and responsibilities to communicate the program to volunteers, the public, staff, and other professional personnel. Guardian ad Litem program regulations, policies and procedures; supervision techniques and practices; child neglect and abuse laws; adolescent development and behavior; family dynamics; the court process; community resources; GAL training material; and interviewing techniques.
Skills in:
working with community volunteers.
Ability to:
apply specific rules and regulations to process; maintain records and documents; gather and report statistical information; transcribe material into correct form and to use proper grammar, punctuation, and spelling; listen with tact and diplomacy; exercise sound judgment; effectively use computer software available to the office; supervise volunteers and evaluate their performance; provide guidance to volunteers in writing advocacy plans, reports to the court and making recommendations to the court in the best interest of children; provide creative leadership in recruiting, supervising, and maintaining volunteers, speak effectively in public; clearly express ideas orally and in writing, establish and maintain effective working relationships with others.Minimum Education and Experience Requirements
Bachelor's degree in a human services or criminal justice field and one year of experience in human services work in the area of social services, juvenile justice, or mental health; or an equivalent combination of education and experience.
Attach cover letter and
rsum .
Your cover letter should describe how you effectively manage multiple tasks and deadlines.
Supplemental and Contact Information
INSTRUCTIONS:
Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will
not
be accepted.
Before applying, please read the for instructions on creating your profile and applying for specific postings.
It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Rsums are not accepted in lieu of fully completed applications.
*NOTE*
Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application
before submitting it. Applications may not be altered after they have been submitted.
Carefully review the if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 855-524-5627.
All NC Judicial Branch agencies are Equal Opportunity Employers.
The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more, click on these links:
Charmaine J. LeeksNC Administrative Office of the CourtsHuman Resources Division
Judicial Branch employees are eligible for the North Carolina State Government benefits package. The package consists of a comprehensive collection of benefit options including medical coverage, defined benefit retirement, supplemental retirement, flexible benefits, supplemental insurance, and other miscellaneous benefits.
Employees of the North Carolina Judicial Department have the opportunity to participate in an array of benefit offerings depending on employment status. The describes benefit eligibility by employment status.
01
The North Carolina Judicial Branch requires applications to include all relevant education and work experience and for applicants to follow instructions associated with any requested attachments. Applications with "see attached" or "see rsum" in lieu of complete applications will NOT be considered. If you have not completed the application requirements, return to your application and verify it is complete before submitting it.Additionally, new employees must declare and receive approval for secondary employment prior to the time of hire. This practice helps to ensure that any supplemental employment outside the Judicial Branch does not have an adverse effect on an employee's Judicial Branch employment and it does not create a conflict of interest or an appearance of a conflict of interest.
I understand my application will not be considered for employment if it is incomplete or if I have not included all requested attachments. I acknowledge it is my responsibility to disclose any supplemental employment to my supervisor and that if I am selected for this position, I will submit the required documentation.
02
Select the highest level of education you completed.
High School or GEDAssociate DegreeBA or BS DegreeJuris Doctor DegreeMA or MS DegreePh.D. DegreeNone of the above
03
If you have a college-level degree, list your major/minor field(s) of study.
04
How many years of work experience in a human services field (i.e., social services, juvenile justice, mental health, or education) do you possess?
NoneLess than 1 yearAt least 1 year but less than 3 years3 or more years
05
How many years of experience do you possess in recruiting for and directing the work of volunteers?
NoneLess than 1 yearAt least 1 year but less than 3 years3 or more years
06
Rate your skill level in compiling data and preparing statistical data:
NoneBeginnerIntermediateAdvanced
07
This position will require travel to the Guilford County offices and also to High Point. Is there anything that would prohibit you from this requirement?
YesNo
08
Where did you originally learn about this position/posting?
North Carolina state government careers websiteNccourts.govIndeedLinkedInMonsterZip RecruiterNCSC (National Center for State Courts)NASCIO (National Association of State Chief Information Officers)Other job board/websiteEmployment Security CommissionFriend/ColleagueProfessional AssociationSocial MediaOther
Required Question
$50,776.00 - $78,526.00 Annually
Location :
Guilford County, NC
Job Type:
Permanent Full-Time
Job Number:
2024-14242
Department:
Administrative Office of the Courts
Division:
Guardian ad Litem (GAL)
Opening Date:
11/14/2024
Closing Date:
12/2/2024 5:00 PM Eastern
Job Class Title:
GAL Program Specialist II
Position Number:
60002090
Section:
GAL District 24
Salary Grade:
Grade 17
Description of Work
SALARY GRADE:
Grade 17
The GAL Program Specialist II is the primary point of contact for the program with potential volunteers and community in Judicial District 24. The GAL Program Specialist II will provide administrative and office management support to the District Administrator and Program Supervisor staff in a Guardian ad Litem district program.
This position will require travel to the Guilford County offices and High Point.
Responsibilities include, but are not limited to, the following:
Respond to inquiries from potential volunteers. Process volunteer applications, including criminal, reference and other required checks.Create letters, reports, memos, newsletters and other office communications.May maintain online profiles for the program, including website, volunteer sites, and social media.Assist District Administrator in developing and implementing annual recruitment and training plans.Process volunteer appointment and release orders. Track case assignments and volunteer availability for additional case appointments.Notify volunteers of scheduled and impromptu reviews, conferences and hearings.May attend court hearings and compile notes on proceedings as requested.At the request of the District Administrator, schedule interviews, screen and interview potential volunteers, and check phone references.Under the direction of the District Administrator, support the work of volunteers on no more than 26 cases (depends on workload variables of district). If any of the assigned volunteers leave the cases, the cases will either be assigned to another volunteer or will be removed from the Program Specialist's caseload so that the Program Specialist can be successful in the majority of his/her essential duties which require presence in the office.Assist with duties as assigned by the District Administrator.
Knowledge, Skills and Abilities / Competencies
Knowledge of:
office practices and procedures to organize and maintain the office; Microsoft Office and spreadsheet preparation for statistical reports; the Guardian ad Litem program as to is purpose, objectives and responsibilities to communicate the program to volunteers, the public, staff, and other professional personnel. Guardian ad Litem program regulations, policies and procedures; supervision techniques and practices; child neglect and abuse laws; adolescent development and behavior; family dynamics; the court process; community resources; GAL training material; and interviewing techniques.
Skills in:
working with community volunteers.
Ability to:
apply specific rules and regulations to process; maintain records and documents; gather and report statistical information; transcribe material into correct form and to use proper grammar, punctuation, and spelling; listen with tact and diplomacy; exercise sound judgment; effectively use computer software available to the office; supervise volunteers and evaluate their performance; provide guidance to volunteers in writing advocacy plans, reports to the court and making recommendations to the court in the best interest of children; provide creative leadership in recruiting, supervising, and maintaining volunteers, speak effectively in public; clearly express ideas orally and in writing, establish and maintain effective working relationships with others.Minimum Education and Experience Requirements
Bachelor's degree in a human services or criminal justice field and one year of experience in human services work in the area of social services, juvenile justice, or mental health; or an equivalent combination of education and experience.
Attach cover letter and
rsum .
Your cover letter should describe how you effectively manage multiple tasks and deadlines.
Supplemental and Contact Information
INSTRUCTIONS:
Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will
not
be accepted.
Before applying, please read the for instructions on creating your profile and applying for specific postings.
It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Rsums are not accepted in lieu of fully completed applications.
*NOTE*
Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application
before submitting it. Applications may not be altered after they have been submitted.
Carefully review the if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 855-524-5627.
All NC Judicial Branch agencies are Equal Opportunity Employers.
The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more, click on these links:
Charmaine J. LeeksNC Administrative Office of the CourtsHuman Resources Division
Judicial Branch employees are eligible for the North Carolina State Government benefits package. The package consists of a comprehensive collection of benefit options including medical coverage, defined benefit retirement, supplemental retirement, flexible benefits, supplemental insurance, and other miscellaneous benefits.
Employees of the North Carolina Judicial Department have the opportunity to participate in an array of benefit offerings depending on employment status. The describes benefit eligibility by employment status.
01
The North Carolina Judicial Branch requires applications to include all relevant education and work experience and for applicants to follow instructions associated with any requested attachments. Applications with "see attached" or "see rsum" in lieu of complete applications will NOT be considered. If you have not completed the application requirements, return to your application and verify it is complete before submitting it.Additionally, new employees must declare and receive approval for secondary employment prior to the time of hire. This practice helps to ensure that any supplemental employment outside the Judicial Branch does not have an adverse effect on an employee's Judicial Branch employment and it does not create a conflict of interest or an appearance of a conflict of interest.
I understand my application will not be considered for employment if it is incomplete or if I have not included all requested attachments. I acknowledge it is my responsibility to disclose any supplemental employment to my supervisor and that if I am selected for this position, I will submit the required documentation.
02
Select the highest level of education you completed.
High School or GEDAssociate DegreeBA or BS DegreeJuris Doctor DegreeMA or MS DegreePh.D. DegreeNone of the above
03
If you have a college-level degree, list your major/minor field(s) of study.
04
How many years of work experience in a human services field (i.e., social services, juvenile justice, mental health, or education) do you possess?
NoneLess than 1 yearAt least 1 year but less than 3 years3 or more years
05
How many years of experience do you possess in recruiting for and directing the work of volunteers?
NoneLess than 1 yearAt least 1 year but less than 3 years3 or more years
06
Rate your skill level in compiling data and preparing statistical data:
NoneBeginnerIntermediateAdvanced
07
This position will require travel to the Guilford County offices and also to High Point. Is there anything that would prohibit you from this requirement?
YesNo
08
Where did you originally learn about this position/posting?
North Carolina state government careers websiteNccourts.govIndeedLinkedInMonsterZip RecruiterNCSC (National Center for State Courts)NASCIO (National Association of State Chief Information Officers)Other job board/websiteEmployment Security CommissionFriend/ColleagueProfessional AssociationSocial MediaOther
Required Question